The Exceptional Teller Workshop

CFT Credits: 0.00

Are you satisfied with being AVERAGE? Statics show that if you meet all your customer’s expectations that they would give you a score of average. You need to EXCEED customer’s expectations in order to get a better grade. The Exceptional Teller Workshop is designed to help you EXCEED your customer’s expectations!

Topics to be covered include:

  • Balancing tips; cash in/cash out
  • Handling Cash
  • Making the Check Cashing Decision
  • Forgery & Signature Verification
  • Detecting Counterfeits
  • Preventing Fraud
  • Know Your Customer
  • Elder Abuse
  • Learn how to be the face of the bank and keep it positive
  • Learn your role as a teller
  • Learn how to be the complete teller and meet all of your customer’s expectations

Intended Audience:

Entry-level bank personnel, especially both new and more experienced tellers, lobby personnel, and others interested in a refresher course.

Register Here!

Times shown are local time. You can choose to pay by credit card or invoice when you register.

Start DateStart TimeEnd DateEnd TimeLocationPrice