The world of IRAs is a long and winding trail through the woods. You start off with a pretty clear path and the next thing you know, you are in the middle of a forest and have no clue which way to turn. While you may be able to open and service most bank account products in your sleep, there is nothing that brings more fear than hearing those three little letters – I R A. We usually do not have enough practice opening these retirement accounts to make us comfortable. Worse yet, what if the customer asks us a question we can’t answer? Just understand, no one expects you to be an expert on IRAs. It usually takes several years to be able to finally feel like you can handle it.
This is part one of a four-part series that will get you on your way to finding your path again.
Covered Topics
- Overview of some of the most common IRA Terms
- What IRA forms do we complete for new IRA customers versus existing IRA Customers?
- What are the contribution and deduction limits for the IRA plans including:
- Traditional IRA
- Roth IRA
- Conversion Roth
- SEP IRA
This is part one of a four-part series. While attending one part of the webinar series may help, attending all four parts will give you the most comprehensive breakdown of the rules and regulations.
It is recommended you have a copy of your IRA application, contribution and distribution forms as well as the Rollover Review/Certification for examples to use during the sessions.
Who Should Attend?
New Account Representatives, Certificate of Deposit Personnel, Savings Counselors, Customer Service Representatives or anyone who is newly involved in the opening, selling, marketing, or administration of IRAs. Any supervisor/manager who “oversees” the IRA department and may be responsible for answering IRA customer’s questions or concerns but does not actually open IRA accounts. Experienced IRA trainers or personnel who like a review of the basics and forms.
Continuing Education (CE) Credits
This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.