Fair Lending and Reg B for the Frontline Webinar
Fair Lending training isn’t just for employees in the loan areas. Every employee having contact with a potential applicant needs to understand the basic requirements of Regulation B (and Equal Credit Opportunity Act) and what actions might discourage “a reasonable person” (see complete description below).
Click Here for Webinar Description and Audience
Fair Lending training isn’t just for employees in the loan areas. Every employee having contact with a potential applicant needs to understand the basic requirements of Regulation B (and Equal Credit Opportunity Act) and what actions might discourage “a reasonable person”. What type of training should frontline employees have regarding fair lending? Could a frontline employee’s treatment of an applicant cause a problem in the next fair lending exam? Register for this session and learn how to improve compliance with Fair Lending laws and provide valuable tools to the employees at your financial institution.
•How do you respond to an applicant that asks, “Do you think I’ll qualify for a loan?”
•What is an oral application under Reg B? When is a written application required, and what must be requested?
•What questions can you ask a loan applicant? What questions should NOT be asked?
•What type of comments would discourage an applicant?
•What happens when you deny a loan request? How should the withdrawal of an application be documented and handled?
•Steps for taking and processing consumer and mortgage applications, including a review of the revised appraisal copy requirements for first lien dwellings
•Understanding the different types of discrimination and prohibited bases under the ECOA and Fair Housing Act
•How should your financial institution handle complaints, especially a complaint about potential discrimination or unfair, deceptive or abusive practices?
•Helpful tools and resources including a compliance matrix
•What are the latest Fair Lending “hot buttons” and recent enforcement actions?
Who Should Attend?
This informative session is designed for Compliance Officers, Auditors, Loan Officers, Loan Assistants, Loan Administration staff and any employee having contact with loan applicants.
Click Here for Continuing Education Credits (CEC) Info
This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.
Click Here for Delivery Option Descriptions
INCLUDES SEVEN DAYS OF ONDEMAND PLAYBACK! With this option, you will participate in the webinar (via the internet) as it is being presented. You will login to the webinar on your PC to view the PowerPoint presentation, and you have the option of using your PC speakers or a telephone for the audio. Participants can type and send their questions to the instructor. Many companies are now running their PC through an LCD projector allowing many employees to participate in the same room.
SIX MONTH ONDEMAND VIDEO RECORDING:
With this option, you will receive an e-mail that contains a link to the PowerPoint slides (to download, print, and copy) as well as a link to the media player where you will view and hear the entire webinar just as it was delivered, featuring the full-color PowerPoint presentation with audio. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. The weblink will be available to you (and anyone else in the company) for up to six months and can be accessed 24/7 as many times as you wish. Delivered via e-mail the day after the webinar takes place.
CD-ROM VIDEO RECORDING:
If you do not have internet access or want to make the webinar part of your training library, the CD-ROM Recording is a great option for viewing a webinar. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. With this option, you will receive a download of the PowerPoint slides and a CD-ROM Recording (featuring PowerPoint presentation with audio) of the webinar via regular mail. Mailed 7 to 10 days after the webinar takes place.
Webinars can be scheduled and offered exclusively for your company. They can even be customized to best fit your needs. To find out more, please complete the in-house request form found in the Schedule and Registration Information section below.