Do's and Don'ts on Power of Attorney Documents Webinar

Today, someone you have never met walks in with a power of attorney and demands to be added to your customer’s accounts’€”a customer with hundreds of thousands of dollars with your bank. Your customer is elderly and has no children. Immediately, your mind jumps to thoughts of fraud and protecting your customer as you scramble to figure out what to do. This is when well written and thought out power of attorney procedures for your financial institution can keep you out of litigation and liability. We don’€™t want to have to decide what to do in each case. We need to know our institution’€™s procedures to protect the bank and the customer and begin to work those procedures so that we follow state law, our internal procedures, and our signature card contract. This program will look at power of attorney ‘€œdos and don’€™ts’€ and how to prevent your institution from making costly mistakes in handling these high-risk documents. We will also provide you with some guidance about what procedures you should have in place for handling POAs. As a bonus, you will receive a chart with your state law link and key components for your state’€™s POA statute.

Covered Topics

  • Types of Power of Attorneys’€”Springing, durable, specific, military and other types of POAs
  • CFPB guidelines for POAs
  • Specific types of power of attorneys on treasury checks
  • State law issues on power of attorneys: Affidavits for Power of Attorneys, POAs accepting the job and recording of the Power of Attorney
  • Durable versus nondurable power of attorneys’€”what is the risk?
  • Can you have a POAs on trusts, businesses, UTMA, Social Security Accounts, IRAs and other fiduciary relationships
  • What can a power of attorney do? Can a power of attorney make a loan? Open a safe deposit box? Sign a signature card? Remove an authorized signer?
  • What happens when a POA tries to benefit his or herself such as naming his or herself as Joint WROS, or POD beneficiary?
  • When a conservator is named by the court, does it bump a POA?
  • How should power of attorneys endorse checks?
  • Who do you run your Customer Identification Program on? Owner or Power of attorney?
  • Can the financial institution set rules for power of attorneys and when should that be done?
  • And much, much more’€

Who Should Attend?

This informative session is designed for new customer representatives, customer service representatives, deposit operations, tellers, branch managers and anyone who opens or manages deposit account relationships.

Continuing Education (CE) Credits

This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.

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Related Topics

Instructor

Deborah Crawford
Deborah Crawford

Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit R... read more.

Course TitleCreditsStart DateStart TimeDelivery TypeDelivery OptionInstructor / LocationPrice
Do's and Don'ts on Power of Attorney Documents0.25 Any AnyWebinarSix Month On-Demand Recording Deborah Crawford$295.00 Register Now
Do's and Don'ts on Power of Attorney Documents0.25 Any AnyWebinarCD-ROM Video Recording Deborah Crawford$345.00 Register Now
Delivery Options

LIVE WEBINAR:
INCLUDES 7 DAYS OF ONDEMAND PLAYBACK! With this option, you will participate in the webinar (via the internet) as it is being presented. You will login to the webinar on your PC to view the PowerPoint presentation, and you have the option of using your PC speakers or a telephone for the audio. You can type and send your questions to the instructor. Many companies are now running their PC through an LCD projector allowing many employees to participate at the same time. And don’t worry if you miss the webinar, you can still view it for up to seven days after it takes place!

SIX MONTH ONDEMAND VIDEO:
With this option, you will receive an e-mail that contains a link to the PowerPoint slides (to download, print, and copy) as well as a link to the media player where you will view and hear the entire webinar just as it was delivered, featuring the full-color PowerPoint presentation with audio. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. The weblink will be available to you (and anyone else in the company) for up to six months and can be accessed 24/7 as many times as you wish. Delivered via e-mail the day after the webinar takes place.

CD-ROM VIDEO:
If you do not have internet access or want to make the webinar part of your training library, the CD-ROM Recording is a great option for viewing a webinar. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. With this option, you will receive a download of the PowerPoint slides and a CD-ROM Recording (featuring PowerPoint presentation with audio) of the webinar via regular mail. Mailed 7 to 10 days after the webinar takes place.

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