Coaching and Confronting Staff Resistence Webinar
Are you ready to learn how to coach and confront sticky situations effectively? Help is here. Honey Shelton, highly experienced trainer/coach has been teaching a method InterAction Training has coined, Coaching Choices, a proven, theory based approach to coaching others for many years (see complete description below).
Click Here for Webinar Description and Audience
Are you ready to learn how to coach and confront sticky situations effectively? Help is here. Honey Shelton, highly experienced trainer/coach has been teaching a method InterAction Training has coined, Coaching Choices, a proven, theory based approach to coaching others for many years. Based on Choice Theory, the legendary work of Dr. William Glasser, which tells us that we have the power to affect change in our lives regardless of our circumstance and that we bear personal responsibility for the choices we make, Coaching Choices works.
Seven Steps to Success at Coaching Others:
1. Advise an employee of their current performance state.
2. Specify precisely what is unacceptable or inadequate about the current performance state, or what is acceptable and adequate about the current performance state.
3. Specify precisely what the expectation is for performance and behavior.
4. Determine and develop ideas, solutions, and actions that can repair inadequate performance or strengthen and enhance good performance.
5. Provide clear consequences of continued, unimproved performance or behavior.
6. Provide clear consequences of improved performance or behavior.
7. Maintain documentation on key points, agreements and anything needing
Learn how to coach and confront employee situations like these:
Chronically Tardy: You find yourself frustrated because in spite of you addressing this issue with your employee, she just can’t seem to get what “on time” means.
Indifferent/No Energy: You’ve nudged this employee several times to show some initiative and appear receptive when dealing with others but nothing has budged him from a state of indifference. Your employee seems morose a lot of the time, not a team player, little or no enthusiasm, not rude per se, but not friendly either.
I’m Not Paid Enough: What do you do with the outspoken employee that doesn’t hesitate to speak up often and loudly that she doesn’t think she’s paid enough? You could describe this person as an employee that does her job well, but never hesitates to complain about what she doesn’t like. She doesn’t hesitate to crusade for her causes and has stepped over the line more than once speaking her mind.
Who Should Attend? Anyone who supervises others will benefit from this webinar.
Click Here for Continuing Education Credits (CEC) Info
This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.
Click Here for Viewing Option Descriptions
INCLUDES SEVEN DAYS OF ONDEMAND PLAYBACK! With this option, you will participate in the webinar (via the internet) as it is being presented. You will login to the webinar on your PC to view the PowerPoint presentation, and you have the option of using your PC speakers or a telephone for the audio. Participants can type and send their questions to the instructor. Many companies are now running their PC through an LCD projector allowing many employees to participate in the same room.
SIX MONTH ONDEMAND VIDEO RECORDING:
With this option, you will receive an e-mail that contains a link to the PowerPoint slides (to download, print, and copy) as well as a link to the media player where you will view and hear the entire webinar just as it was delivered, featuring the full-color PowerPoint presentation with audio. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. The weblink will be available to you (and anyone else in the company) for up to six months and can be accessed 24/7 as many times as you wish. Delivered via e-mail the day after the webinar takes place.
CD-ROM VIDEO RECORDING:
If you do not have internet access or want to make the webinar part of your training library, the CD-ROM Recording is a great option for viewing a webinar. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. With this option, you will receive a download of the PowerPoint slides and a CD-ROM Recording (featuring PowerPoint presentation with audio) of the webinar via regular mail. Mailed 7 to 10 days after the webinar takes place.
Webinars can be scheduled and offered exclusively for your company. They can even be customized to best fit your needs. To find out more, please complete the in-house request form found in the Schedule and Registration Information section below.