Advanced Collection Tools

This ‘proactive’€ webinar covers negotiation, technical, and management tools in collecting cash. The negotiation process will include the ‘human factors’€ while the technical skills will include ‘business law basics’€ (contract law and lender liability).

The technical aspects of collections will also address what happens when a ‘good’€ loan turns into a ‘bad’€ loan i.e. the market has now turned down, tenants have left, and the payments are severely delinquent. What should the bank do and not do at this point in time?

This question will be answered by addressing the ‘legal rights’€ of the bank and the ‘practical steps’€ that the bank should take in order to protect itself. This will include the collection process, restructuring the loan, and/or proceeding against the borrower through repossession, foreclosure, filing a law suit to obtain a judgment, forcing the borrower into bankruptcy or simply ‘walking away.’€ This section will also include the ‘outside’€ influence from the banking regulators.

Additionally, the X (authoritative), Y (delegation), and Z (team) management styles will be outlined which impact the lender’€™s ability to manage the collection process.

The webinar will include several ‘real-life’€ collection scenarios.

What You Will Learn

  • Advanced tools in collecting cash including negotiation, technical, and management skills
  • ‘Human’€ factors in the collection process
  • Business law basics including ‘contract law’€ and ‘lender liability’€
  • Determine the bank’€™s strategy in protecting itself-collections, restructuring the loan, repossession, foreclosure, filing a law suit to obtain a judgment, forcing the borrower into bankruptcy or walking away
  • Assess ‘outside’€ influence by the banking regulators
  • The X, Y, and Z management styles and collections management
  • Collection scenarios

Who Should Attend?

Commercial lenders, credit analysts, loan documentation specialists, branch managers.

Continuing Education (CE) Credits

This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.

View Delivery Options

Related Topics

Course TitleCreditsStart DateStart TimeDelivery TypeDelivery OptionInstructor / LocationPrice
Advanced Collection Tools Vital in Today's Economy0.25 Any AnyWebinarOn-Demand Faculty$279.00 Register Now
Delivery Options

Webinars for Banks and Credit Unions

Live Webinar:

INCLUDES 30 DAYS OF ONDEMAND PLAYBACK! With this option, you will participate in the webinar (via the internet) as it is being presented. You will login to the webinar on your PC to view the PowerPoint presentation, and you have the option of using your PC speakers or a phone for the audio. You can type and send your questions to the instructor.  And don‰’t worry if you miss the webinar, you can still view it for up to thirty days after it takes place!

Live Plus Twelve Months OnDemand Playback:

With this option, you will receive the live version, then you will receive an e-mail that contains a link to the PowerPoint slides (to download, print, and copy) as well as a link where you will view and hear the entire webinar just as it was delivered, featuring the full-color PowerPoint presentation with audio. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. The link will be available to you (and anyone else in the company) for up to twelve months and can be accessed 24/7 as many times as you wish. Delivered via e-mail the day after the webinar takes place.

Live, Twelve Months OnDemand Playback PLUS CD-ROM VIDEO:

By adding the CD-Rom to your order, you will have non- internet access to make the webinar part of your training library.  The CD-ROM Recording is a great option for viewing a webinar. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. With this option, you will receive a download of the PowerPoint slides and a CD-ROM Recording (featuring PowerPoint presentation with audio) of the webinar via regular mail. Mailed 7 to 10 days after the webinar takes place.

Recorded Webinar Options available as Twelve Months OnDemand and Twelve Months OnDemand and CD-Rom

Powered by
0
    0
    Your Cart
    Your cart is emptyCourses and Events