Alpha List of Courses, Webinars, and Seminars

When you find the course or seminar you are looking for in the list below, simply click on the course title for a more detailed description and current schedule and registration information.  CFT’s educational programs are designed exclusively for bank and credit union employees.

(Free) Compliance Updates for Uncertain Times Webinar

This first part of Weekly Compliance Updates for Uncertain Times is being offered free for all attendees.  If you would like to purchase a 5 part series taking place Fridays throughout May Click here It seems the entire retail banking

(FREE) Designing Rich & Significant Learning Experiences Webinar

Register now for this complimentary 45-minute webinar, lead by one of the country’s top trainers, Honey Shelton. You will learn the key components to significant learning experiences and get a glimpse of what bank and credit union trainers will be learning

(Free) Staying Resilient and Thriving in Uncertain Times Webinar

Are you equipped to deal with inevitable adversity and uncertainty in the wake of the coronavirus? Do you and your team have the skills you need to navigate these challenging times and stay “whole” – calm, focused, balanced and positive?

10 Deposit Compliance Hot Spots – Are You Ready? Webinar

It’s springtime and there are many compliance hot spots for deposit accounts and BSA. We have new CTRs, new Cyber Codes for SARs, new nonresident alien rules, new IRA changes with the Tax Cuts and Jobs Act, Regulation CC and

10 Practices to Create and Present Engaging Training Webinar

After attending this webinar, You will notice a remarkable increase in learner engagement and a more natural interaction between speaker and screen. Stop fighting with your slides, start looking like a polished presenter and register now. Webinar Description and Intended

10 Things To Know Before Your Next Core Negotiation

When you sit down for your next core vendor negotiation, wouldn’t you like to know what is going on behind the scenes at the vendor? In contract negotiation, having a strong understanding of how decisions are made and who is

15 Behaviors That Make Working With You Difficult Webinar

The hardest person to see is yourself. In the best workplaces (including working remote) everyone is encouraged to learn how to self-evaluate. Self-evaluation allows us to adjust the behaviors or words we choose so that we can excel at teamwork.

15 Reasons Why Training Doesn’t Stick Webinar

What’s the difference between learning and training? Why doesn’t training always stick? Who is responsible for “the stick”? Join Vicki Kraai and find out why, at any company, learning isn’t just the job of the training department! Webinar Description and

2 Day Annual Deposit and BSA Update and Review Webinar OnDemand

Attend the 2 Day Deposit Regulations and BSA Officer Update Seminar from the convenience of your own office via Live Streaming Video as it happens on September 28th, and 29th (9:00 am – 4:00 pm Central Time), or at your

2 Day Commercial Real Estate OnDemand with Live Streaming Webinar

Attend the Commercial Real Estate Seminar OnDemand with Live Streaming from the convenience of your own office or home via Live Streaming Video as it happens on Wednesday, June 23rd and June 24th (9:00 am – 4:00 pm Central Time),

2 Day IRA Seminar: Basic & Advanced Issues OnDemand with Live Streaming Webinar

What an IRA roller coaster ride this has been!! After a year of deliberations, the SECURE Act was signed into law under the Appropriations Act on December 20, 2019. Most of the provisions were in effect on January 1, 2020.

2 Day Truth in Lending, Appraisal, RESPA, and MLA/SCRA OnDemand with Live Streaming Webinar

The 2 Day Truth in Lending, Appraisal, RESPA, and MLA/SCRA Seminar OnDemand with Live Streaming has been approved for 13.5 CRCM credits. Webinar Description and Intended Audience Attend the 2 Day Truth in Lending, Appraisal, RESPA, and MLA/SCRA Seminar from

2020/2021 IRA Reporting Requirements 101 Webinar

What a roller coaster ride the year 2020 was! The Congress passed the most substantial changes to IRAs as we’ve had in almost 20 years due to the SECURE Act and the CARES Act created nothing but confusion in terminology

2021 Call Report Update Webinar OnDemand with Live Streaming

Attend the 2021 Call Report Update from the convenience of your own office via Live Streaming Video as it happens on Monday, March 16th (9:00 am – 4:00 pm Central Time), or at your own convenience with 6 months of

25 Baseline Controls Banks Struggle to Implement Webinar

The FFIEC Cybersecurity Assessment process is here to stay. At a minimum, most regulators are requiring financial institutions to complete an assessment on an annual basis. This process includes a review of an institution’s Inherent Risk Level, identification of currently

25 Tasks of the New Account Interview Webinar

In the past, opening a new account was as easy as giving the customer a toaster in exchange for his or her signature. Today, the process is much more complex. From the first moment of customer contact, FIs must adhere

3 Day Deposit, BSA and Account Opening Update and Review OnDemand with Live Streaming Webinar

Attend the 3 Day Deposit, BSA and Account Opening Update and Review Seminar from the convenience of your own office via Live Streaming Video as it happens on February 23rd, 24th and 25th (9:00 am – 4:00 pm Central Time),

3-Part Series for New Bank Compliance Officers Webinar

This is a three-part series to be held on October 20th, November 2nd and November 18th. The prices below include all sessions. Webinar Description and Intended Audience This is a three-part series to be held on November 3rd, 5th and

3rd Quarter Deposit Regulation Update Webinar

We will cover all the 2020 changes to deposit accounts and recap what needs to be done this year. We will also look at the status of pending legislation and continuing challenges facing the deposit side of the financial institution.

4CShare Global Project Management Simulation

Continuing Education Credits: Total PDUs/Contact Hours: 10 Strategic & Business Management PDUs: 2 Technical PM PDUs: 2 CEUs: 1 (Contact Hours: 10 hours) HRCIs: 10 (Type: Specified – Strategic Business) SHRMs: 10 Estimated time to complete:  10 hours (180 days

5 Keys to Sales Coaching Webinar

A good sales coach motivates salespeople by coaching to their individual hopes and dreams and by holding them accountable. They help them generate more revenue with intentional, ongoing coaching to improve skills, not just the deal at hand. When sales

7 Habits of High Performing Banking Teams Webinar

There are consistent behaviors and habits that successful relationship managers use day in and day out, year after year to achieve their goals. In fact, research validates that top tier producers follow a mile-stone centric sales process that helps drive

8 Steps To Improve Cross-Selling Webinar

If you don’t acquaint your customer with what you offer, your relationship with that customer is at risk!  Building a simple plan that reflects your culture, and targets the customer’s needs, keeps the account holder engaged and satisfied. Webinar Description

A Guide to Business Loans

Continuing Education Credits: IACET CEUs: 0.3 (Contact Hours: 3 hours) HRCI Credits: 3 (Type: Specified – Strategic Business) Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: This completely online and self-paced one-module course utilizes

A Manager’s Guide to Artificial Intelligence

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 SHRMs: 3 Estimated time to complete: 3 hours (90 days access time) Self-Paced Online Course Description: This course introduces learners to basic artificial intelligence concepts and trends. Artificial Intelligence

A Manager’s Guide to Blockchain

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours)SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: Blockchain is on the forefront of emerging technologies and is the foundation of modern cryptocurrencies. If you’re

A Manager’s Guide to Cloud Computing and Cybersecurity

Continuing Education Credits: PMI PDUs: 5 Leadership PDUs: 3 Strategic & Business Management PDUs: 1 Technical PM PDUs: 1 IACET CEUs: .5 (Contact Hours: 5 hours) HRCI Credits: 5 SHRM PDCs: 5 Estimated time to complete:  5 hours (90 days

A Manager’s Guide to Information Technology

Continuing Education Credits: CEUs: 1 (Contact Hours: 10 hours) HRCIs: 10 Estimated time to complete:  10 hours (180 days access time) Self-Paced Online Course Description: This course is designed to help managers develop a solid understanding of the basic concepts

A Manager’s Guide to Superior Customer Service

Continuing Education Credits: CEUs: 0.3 (Contact Hours: 3 hours) Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: This course explores the art and science of developing a superior customer experience. Customers are vital

Ability to Repay, Qualified Mortgage, High Cost & Higher-Priced Mortgage Loans Webinar

This webinar will walk you through the compliance maze related to Ability to Repay, Qualified Mortgage, High Cost & Higher-Priced Mortgage Loans. Webinar Description and Intended Audience This webinar will walk you through the compliance maze related to Ability to

Ability to Repay/Qualified Mortgages Review and Update Webinar

Webinar Description and Intended Audience The Ability to Repay/Qualified Mortgage rules have always provided several options for compliance. Now one option is expiring, another option is undergoing major revisions, and a new option is being created. All financial institutions must

Accounting Basics Course

The Accounting Basics course provides a complete foundation in basic accounting procedures for students who have minimal or no college accounting or business background, need a refresher course on accounting fundamentals, or need to prepare for further accounting study (see complete description

Accounting Basics Webinar

This webinar will provide the banker with the “basics” of accounting. The training session will demonstrate how the income statement, statement of owner’s equity, balance sheet, and statement of cash flows are developed and connect to each other. Webinar Description

Accounting Course

ACE Credit Recommendation Reference Number: CFTA-0005 (CFT Course Code: A197) The Accounting course teaches students the information needed to create financial statements, including trial balances, t-accounts, balance sheets, and various other accounts and their respective functions.  Emphasis is placed on the

Accounts Receivable and Inventory Financing Webinar

This course will cover Accounts Receivable and Inventory Financing risks, and present how a bank can prudently manage these risks. It will give a deeper understanding of how Accounts Receivable and Inventory can provide an adequate form of collateral to

ACH Exception Processing Webinar

What is an ACH exception and how do you handle it when it occurs? Many exceptions are rare and you may find yourself second guessing what you should do. Gain a better understanding of exception processing from returns to notifications

ACH Exceptions: What Are They and How Do You Handle Them? Webinar

What is an ACH exception and how do you handle it when it occurs? Many exceptions are rare, and you may find yourself second guessing what you should do. Gain a better understanding of exception processing from returns to notifications

ACH Origination and Same Day Entries Webinar

Are you new to the operations area of the bank? Is ACH Origination a new product for you? Is it something you’re afraid of? Then this class is for you! We will discuss the benefits of ACH Origination for your

ACH Origination for Lenders and Cash Management Webinar

If ACH is a product that you are selling or want to sell, then this is a webinar for you Webinar Description and Intended Audience If ACH is a product that you are selling or want to sell, then this

ACH Origination Risk Management Webinar

Adopting sound business practices to help manage your risk and to maintain compliance with the NACHA Operating Rules are keys to your financial institution’s successful use of the ACH Network. This webinar is designed to help you understand the risks

ACH Rule Changes: What’s New in 2020 Webinar

We now have Same Day ACH and those rules are in effect, so its time for a few other changes. Some are coming in 2020 and a few in 2021. You’ll want to plan to join us for this class

Acing Your Job as a Customer Service Expert Webinar

Everyone appreciates exceptional customer service, but most people struggle in situations when it really matters. These essential techniques make memorable, positive customer experiences easy and effective. Don’t miss this one! Webinar Description and Intended Audience Customer service professionals who face

Active Shooter and Bank Robbery Situations: Before, During and After Seminar

Active shooter situations are possible wherever people gather: school, work, places of worship, sporting events, etc. The Minneapolis FBI has developed a presentation which addresses the active shooter threat in a diversity of situations. During this presentation, Special Agent Joseph

Addressing Disabilities in the Workplace Webinar

This webinar will walk employers through a roadmap of effectively addressing disability issues in the workplace. Special focus will be given to the complexities involved with mental disabilities and how to address issues where a disability is impacting the employee’s

Addressing Threats of Workplace Violence Webinar

Incidents of workplace violence are on the rise. What should you do when an employee makes threats or does harm to co-workers or property? The results are sometimes catastrophic, yet often they could have been prevented. Webinar Description and Audience

Advanced Cash Flow Analysis Webinar

This webinar will explore multiple models of both business and personal (business owner) cash flow analyses.  It will conclude with “commercial real estate” (CRE) cash flow analysis and other related real estate “investment” cash flow models. Webinar Description and Audience

Advanced Collection Tools

This “proactive” webinar covers negotiation, technical, and management tools in collecting cash. The negotiation process will include the “human factors” while the technical skills will include “business law basics” (contract law and lender liability). Webinar Description and Intended Audience This

Advanced Commercial Loan Documentation Webinar

Participants will receive a practical, “real world,” intensive review of critical loan documentation issues, best practices, proper lien creation and monitoring under the requirements of Revised Article 9 of the Uniform Commercial Code. Webinar Description and Audience Everything a commercial

Advanced Financial Statement Analysis Webinar

The session will begin with analyzing the four financial statements- Income Statement, Statement of Retained Earnings, Balance Sheet, and Statement of Cash Flows. This will include Revenue and Expense Recognition, FIFO, LIFO, and Average Inventory Costing Models, Operating Expenses (Repairs)

Advanced Tax Return Analysis Webinar

The webinar will begin with a brief review of analyzing a business owner’s personal “1040” tax return and the return of an LLC, S corporation, and C corporation including Schedules M-1 and M-2, Schedule K-1, pass-through transactions, and other deductions.

Advanced TRID Compliance Webinar

The TRID rules are complicated which can ultimately lead to errors and put your bank at risk. This webinar will point out the more complex areas and will also bring your attention to areas that are notorious for errors. Consider

Advertising Compliance Webinar

Advertising compliance is often a challenge for many institutions. Marketing personnel aren’t always experts with the technical advertising requirements established within the various regulations. And, those responsible for regulatory compliance are often excluded from the process until after an advertisement

Ag Lending Compliance Webinar

Agriculture is the focus of this regulatory compliance based webinar. As mixed-use properties, such as barndominiums, increasingly appear in our communities it is important to understand how to apply compliance regulations to ag properties and to know when an ag

Alert CTR Changes on Sole Proprietors and Legal Entities Webinar

The webinar will go line by line through the CTR. You will learn how to avoid pitfalls and common errors. Webinar Description and Intended Audience FinCEN ruling FIN-2020-R001, effective April 6, 2020 (September 1, 2020 for e-filing batch filers), makes

Alert, April 2020 Updates to the Bank Secrecy Act/Anti Money Laundering Examination Manual Webinar

The FFIEC Updated the BSA Exam Manual! The Agencies made revisions throughout the updated sections to ensure language clearly distinguishes between mandatory regulatory requirements and supervisory expectations set forth in guidance. The revisions also incorporate regulatory changes since the last

ALERT! Hemp Federal Interim Final Rule Webinar

This rule establishes a new part specifying the rules and regulations to produce hemp. This action is mandated by the Agriculture Improvement Act of 2018. This rule establishes licensing requirements, maintaining information on the land on which hemp is produced,

Alert! New SAR Line-By-Line Webinar

FinCEN issued a notice to e-filers that announced an update to the Suspicious Activity Report (SAR) filing format, to go live in June 2018. The announcement says that the revisions adhere to the changes listed in FinCEN’s February 2, 2017,

Alert! BSA Implications-National Defense Authorization Act Passed! Webinar

The National Defense Authorization Act was passed by the Senate after a Presidential veto. It contains provisions that have future implications for our BSA programs on beneficial ownership, CTRs and SARs. During this webinar we will break down the bill

Alert! Marijuana and Hemp Accounts-Policy, Procedure and CIP Webinar

Credit Union penalized for Pot! What does it mean to banks and credit unions everywhere? What does your marijuana and hemp program contain? Do you know if you have marijuana or hemp related businesses? Webinar Description and Intended Audience Credit

Alert! New CIP Rules on Prepaid Cards Webinar

New Customer Identification Program rules on prepaid cards came out through interagency guidance to clarify that a bank’s Customer Identification Program (CIP) should apply to the cardholders of general purpose prepaid cards that have the features of an account and

Alert! Revisions to Three Sections of the BSA FFIEC Exam Manual Webinar

The FFIEC members have added a new introductory section and revised content in the Customer Identification Program, Currency Transaction Reporting, and Transactions of Exempt Persons. The Manual provides instructions to examiners for assessing the adequacy of a bank’s BSA/AML compliance

Aligning Your Technology Environment to Fit Your Bank’s Strategic Plan Webinar

Your executive team develops a strategic plan for your bank each year, but because of other priorities, you never have time to develop a future-looking Technology Plan critical to growing your bank. If your bank is like many others, your

All About Flood Insurance Compliance Requirements OnDemand with Live Streaming Webinar

Attend this Flood Insurance streaming event from the convenience of your own home or office via Live Streaming Video as it happens on Tuesday, October 19th (9:00 am – 4:00 pm Central Time), or at your own convenience with 6

All Access LIVE Webinar Pass During the Month of June!

Gain access to a month’s worth of  Live Webinars for just $795! June is a perfect time to explore the variety and depth of topics you can choose from to complement your compliance training program. Webinar Description and Intended Audience

Allowing Safe Deposit Box Access During a Pandemic Branch Closing Webinar

Financial institutions are dealing with unprecedented and uncertain times and are now trying to assist all of their current safe deposit box renters. Consumers are asking many questions about box access and my nationwide clients are now requesting assistance and

An FDCPA for the 21st Century Webinar

The Fair Debt Collection Practices Act (FDCPA) was enacted in 1977 to curb abusive debt collection practices. While communication methods have significantly evolved in the last 40 years (e.g., e-mail and text messaging), the FDCPA has not – until now.

An Introduction to Fiduciary Accounts Webinar

Join Regulatory Compliance Counsel Michael Christians for a high-level overview of the fiduciary accounts your financial institution is most likely to encounter Webinar Description and Intended Audience Fiduciary accounts (e.g. trusts, estates, guardianships, etc.) can present some unique challenges for

An Overview of Marketing

Continuing Education Credits: Total PDUs/Contact Hours: 5Strategic & Business Management PDUs: 3.5 Technical PM PDUs: 1.5 CEUs: .5 (Contact Hours: 5 hours) Estimated time to complete:  5 hours (90 days access time) Self Paced Online Course Description Marketing has become

Analyzing Financial Statements Course

ACE Credit Recommendation Reference Number: CFTA-0002 (CFT Course Code: A199) A practical introduction to financial analysis from the viewpoint of the commercial credit analyst and commercial loan officer, the Analyzing Financial Statements course gives you the skills you need to

Annual BSA Training for the Frontline Webinar

Educate your frontline on new beneficial ownership rules. The front line is our eyes and ears on the ground. The front line is tellers, new accounts, lenders, branch managers and everyone who interacts with a customer. The job of the

Annual Compliance School for Banks and Credit Unions – Colorado

If you missed the April 2019 Compliance School, you can still watch it OnDemand.  For more info, CLICK HERE! Are you as knowledgeable and aware of the latest compliance issues, changes and concerns as you could be? Is compliance handled

Annual Compliance School for Banks and Credit Unions – Connecticut

Are you as knowledgeable and aware of the latest compliance issues, changes and concerns as you could be? Is compliance handled expertly in all areas of your institution? Has your compliance program changed with the changes in regulations?  Need to

Annual Compliance School for Banks and Credit Unions – Missouri

Are you as knowledgeable and aware of the latest compliance issues, changes and concerns as you could be? Is compliance handled expertly in all areas of your institution? Has your compliance program changed with the changes in regulations?  Need to

Annual Compliance Training for Commercial Lenders Webinar

Which regulations apply to commercial loans? What if a loan is secured by real estate? Are there exceptions when real estate is taken as “an abundance of caution”? Can examiners assess civil money penalties for violations? Do your commercial lenders

Appraisal Rules and Standards, RESPA Requirements, and Banking Servicemembers OnDemand with Live Streaming Webinar

Attend the Appraisal Rules and Standards, RESPA Requirements, and Banking Servicemembers Seminar from the convenience of your own office or home via Live Streaming Video as it happens on Thursday, February 4th (9:00 am – 4:00 pm Central Time), or

Are Safe Deposit Boxes on Their Way Out? Webinar

This presentation provides answers for the most frequently asked “phasing out” questions and addresses the many important “Pros & Cons” for continuing or discontinuing this service. Webinar Description and Intended Audience Should you phase out your safe deposit service NOW?

Are You Determined to Lead an Exceptional Branch? Webinar

This real-world webinar looks at what an exceptional branch looks like and how to obtain that coveted status. The agenda includes what gets in the way of realizing your goals and ideas on what you can do about it. Join

Assessing Diversity and Inclusion

                      Continuing Education Credits: IACET CEUs: 0.4 (Contact Hours: 4 hours) HRCI Credits: 4 (Type: General) Estimated time to complete:  5 hours Self-Paced Online Course Description: Organizations are accountable for

Assessing Environmental Risks in Commercial Real Estate Lending Webinar

Environmental due diligence is an important risk management tool in the underwriting and closing of commercial real estate loans. This webinar will cover the environmental aspects of the OCC’s risk management guidelines for commercial real estate lending as well as

Attacking the Human Element Webinar

This discussion will highlight the advancements in cybercrime and social engineering that are targeting our people resources. Best practices will be discussed for processes necessary to improve the weakest links in our institutions. With a reliable process, we can measure

Attacking the Human Element Webinar

This discussion will highlight the advancements in cybercrime and social engineering that are targeting our people resources. Best practices will be discussed for processes necessary to improve the weakest links in our institutions. With a reliable process, we can measure

Audit Report Writing Webinar

This highly specialized webinar offers a deep and useful toolbox of techniques that auditors can use when noting audit observations, drafting objective workpapers, and composing well-structured, detailed, and fluent audit reports. Webinar Description and Audience The art of audit report

Auditing BSA-New Chapter Revisions Webinar

Webinar Description and Intended Audience An effective testing program is paramount to your compliance management system. Self-testing can help you identify issues before your examiners do, allowing you to correct them before their next visit. But where should you start?

Auditing Your Anti-Harassment Policy Webinar

This presentation covers the necessary ingredients of an effective harassment policy. A policy must go beyond paper. This program gives practical advice on implementing the policy. Perhaps more important, there are illustrations of what to include and what not to

Auditing Your Signature Cards Webinar

Auditing the legal ownership, documents, and signatory authority on your accounts is probably one of the most important things you can do. Your job as a withholding agent for the IRS is important in how the W-9 and W-8BENs are

Back to Basics: The Bank Secrecy Act Webinar

In this Back to Basics installment, we’ll cover the requirements imposed upon your financial institution by the Currency and Foreign Transactions Reporting Act of 1970, also known as the Bank Secrecy Act. Webinar Description and Intended Audience In this Back

Back to Basics: The CARD Act Webinar

The Credit Card Accountability, Responsibility and Disclosure (CARD) Act of 2009 added a number of disclosure, underwriting and servicing requirements to Regulation Z specific to credit card accounts. Join Regulatory Compliance Counsel Michael Christians for this informative 90-minute session covering

Bank Accounting for Beginners-3 Part Series Webinar

This 3-part series will be held July 31, August 4, and August 6, 2020 Designed for bankers new to the accounting department and those seeking a refresher course on the basic accounting concepts targeted for the activities of a financial

Bank Accounting for Beginners-4 Part Series Webinar

This 4-part series will be held August 19, 20, 24 and 27. Designed for bankers new to the accounting department and those seeking a refresher course on the basic accounting concepts targeted for the activities of a financial institution Webinar

Bank Accounting for Beginners-Part 1 Webinar

Designed for bankers new to the accounting department and those seeking a refresher course on the basic accounting concepts targeted for the activities of a financial institution. Webinar Description and Intended Audience Part 1 of this series will cover: July

Bank Accounting for Beginners-Part 2 Webinar

Designed for bankers new to the accounting department and those seeking a refresher course on the basic accounting concepts targeted for the activities of a financial institution. Webinar Description and Intended Audience Part 2 of this series will cover: August

Bank Accounting for Beginners-Part 3

Designed for bankers new to the accounting department and those seeking a refresher course on the basic accounting concepts targeted for the activities of a financial institution. Webinar Description and Intended Audience Part 3 of this Series will Cover: August

Bank and Credit Union Trainers Conference

May 19, 2021-May 21, 2021 Sheraton Denver Downtown Hotel Denver, Colorado CLICK HERE to view the agenda and register! CLICK HERE to sign-up for Bank Trainers Conference 2021 Updates!

Bank Call Report Preparation for Beginners (5-Part Webinar)

The webinar series will generally cover the Call Report in schedule order, however, grouping certain schedules based upon reporting content will be woven into the curriculum. Webinar Description and Audience This 5 part webinar series will be held on May

Bank Management Course

The Bank Management course explores the services that banks and their principal competitors (including savings and loans, credit unions, security and investment firms) offer in an increasingly competitive financial-services marketplace (see complete description below). Click Here for Course Prerequisite Info

Bank Secrecy Act “Hands-On” Seminar

Is your Bank ready for the new Bank Secrecy Act rules and regulations?  Effective May 11, 2018 financial institutions are required to identify “beneficial owners” of legal entity customers at time of account  opening and to ensure the information is

Bank Secrecy Act (BSA) Training for the Board of Directors Webinar

What are the four “best practices” for Boards of Directors to show compliance with an effective BSA/AML (anti-money laundering) program? What topics should be covered in BSA training sessions for the Board of Directors? What did a community bank learn

Bank Secrecy Act (Self-Paced Online) Course

This course provides a working knowledge of the Bank Secrecy Act (BSA). It covers various currency-reporting requirements. The course also reviews the importance of knowing customers, and properly verifying their identities, in order to detect and report suspicious activity. The

Bank Secrecy Act Updates-What are the New Expectations Webinar

AML/BSA compliance has been quite popular in the news lately. The Anti-Money Laundering Act of 2020 made several substantial changes to the BSA statute, and it’s now up to FinCEN and the prudential regulators to put them into practice by

Bank Secrecy Act: CIP and CDD Webinar

Originally, you wrote your CIP in 2003. Is it time to change? If you have any of the questions below, we will explore changing your CIP in light of new systems, processes and technology in 2020 Webinar Description and Intended

Bank Trainers Fall 2020 Virtual Summit- Supercharge Your Presentations

  October 27, 2020 11:00 AM- 2:00 PM EST Register Here for the Virtual Summit

Bank Trainers Virtual Summit Spring 2021-Get the Edge: Tools for Your Training Toolkit

May 18, 2021 10:00am-4pm EST Register Here for the Virtual Summit

Banker’s Top 10 for Sales Success Webinar

Dan Fischer, Sales Development Expert with Anthony Cole Training Group, will take you through the Top 10 ideas that you must address to increase your sales success. These Top 10 have come from working with bankers for 25 years helping

Bankers’ Forum Annual Golf Tournament for Banker Education

Monday, June 8, 2020 12:00 noon – Shotgun Start – Scramble Tunxis Plantation Country Club, Route 4, Farmington, CT Please plan to arrive at the golf course no later than 11:30 am to receive your tee assignment, tournament rules, and

Banking Cannabis Businesses: FinCEN Guidance, Due Diligence Policies and Procedures and Risk Management Webinar

Could a cannabis business open an account or borrow from your financial institution? Or does confusion remain regarding the difference between marijuana- and hemp-related laws. Where do you start? What are the risks? What due diligence is required? What about

Banking Today

Continuing Education Credits: CEUs: .4 (Contact Hours: 4 hours) Estimated time to complete:  4 hours (90 days access time) Self-Paced Online Course Description: Financial institutions are unlike any other business. To someone new to the world of banking, it can

BankWorld – Trade Show, Workshops, Networking

MOHEGAN SUN CASINO June 11, 2021   CLICK HERE to Register and Preview the BankWorld 2021 Agenda The amazing BankWorld is back for its 26th year, and once again, this is your can’t-miss opportunity to learn about the future of

Basic Bankruptcy for Bankers Webinar

Every banker should have a fundamental understanding of the U.S. Bankruptcy Code and your bank’s rights and obligations thereunder. This webinar will introduce you to the world of bankruptcy. Webinar Description and Audience Every banker should have a fundamental understanding

Basic Business Entities and Other Commercial Borrowers

Key issues for business entities include who, if anyone, has personal liability for the debts of the business and what is the impact of federal, state and local taxes on the business and its owners. Webinar Description and Audience Key

Basic Cash Flow Analysis Webinar

Determining an entity’s ability to generate cash flow is essential whenever repayment of a loan will extend beyond one year. Cash flow analysis measures an entity’s ability to generate sufficient cash to operate successfully and have excess cash to service

Basic Personal and Business Tax Return Analysis Webinar

Attend this proactive webinar and gain an understanding of the often complex and confusing topic of TAXES! Webinar Description and Intended Audience Attend this proactive webinar and gain an understanding of the often complex and confusing topic of TAXES! Bank

Basics of Banking Webinar

This webinar will provide an “introduction” to the banking industry and touch on most all aspects of banking. This webinar is a must for all new bankers and/or those that want to “brush up” on their general banking knowledge! Webinar

Basics of Real Estate Loan Documentation Webinar

This webinar provides a comprehensive overview of essential real estate loan documentation requirements, regulatory compliance issues, sound loan administration issues and best practices. Webinar Description and Audience This webinar provides a comprehensive overview of essential real estate loan documentation requirements,

Becoming a Better Leader

Continuing Education Credits: Total PDUs/Contact Hours: 3 Leadership PDUs: 2.25 Strategic & Business Management PDUs: 0.25 Technical PM PDUs: 0.5 CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 (Type: Specified – Strategic Business) SHRMs: 3 Estimated time to complete:  3

Being Strategic with Base Compensation for Non-Executive Positions Webinar

This session will address pay equity regulations, setting job grades, and determining base salary and appropriate raises for employees. As part of this session we will provide information on conducting market research using industry surveys, using market research to establish

Beneficial Ownership: Where Are We Now?

A line-by-line look at the new AML Act of 2020 passed in 2021 beneficial ownership requirements and definitions. We will compare the definitions, the exemptions and the exclusions in the two sets of laws. Our new regulations based on this

Best Ever Compliance Checklists for Consumer Loans

The webinar will include a supplementary booklet explaining each checklist requirement. And upon request, Anne will e-mail the individual checklists to anyone attending this webinar. The individual checklists will be formatted in Word and can easily be saved to a

Best-Ever Compliance Checklist for Commercial Loans Webinar

We tend to think of Commercial Loans as being free of troublesome compliance requirements, but that simply is not accurate. In this webinar, Anne will present and explain her checklist for commercial loans. This compliance checklist for commercial loans guides

Best-Ever Compliance Checklist for Commercial Loans Webinar

We tend to think of Commercial Loans as being free of troublesome compliance requirements, but that simply is not accurate. In this webinar, Anne will present and explain her checklist for commercial loans Webinar Description and Intended Audience Several compliance-related

Better Proofreading and Copyediting

Continuing Education Credits: IACET CEUs: 0.5 (Contact Hours: 5 hours) Estimated time to complete:  5 hours (90 days access time) Self-Paced Online Course Description: A great editor is like a great mechanic. They look at a piece of writing the

Beyond Reg H: Thinking Outside the Box Webinar

It all starts with Reg H and the Bank Protection Act. Understanding your responsibilities within the regs and beyond can be challenging. Learn to identify requirements versus recommendations. Webinar Description and Intended Audience It all starts with Reg H and

Biden Administration Regulatory Priorities Webinar

The objective of this session is to provide attendees with insight concerning the employment regulations and enforcement changes which will unfold during the year and guidance concerning bank industry best practices to address those developments. We will provide time for

Body Language for Leaders

Continuing Education Credits: Total PDUs/Contact Hours: 3 Technical PM PDUs: 1 CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: At the core of strong leadership is

Body Language for Women in Business

Continuing Education Credits: Total PDUs/Contact Hours: 3 Strategic & Business Management PDUs: 0.75 Technical PM PDUs: 1 CEUs: .3 (Contact Hours: 3 hours) SHRMs: 3 Estimated time to complete:  5 hours (90 days access time) Self-Paced Online Course Description: By

Branch Controls and Accountability Webinar

No one wants to be the subject of an investigation for missing cash! Take time to join us to ensure your branch control processes are solid, understand the reasons for the control and obtain examples of various logs and procedures.

Branch Manager Best Practices

How do you excel at leading while fulfilling your responsibilities as a branch manager? It’s a challenge that this program aims to overcome! Click Here for Webinar Description and Audience How do you excel at leading while fulfilling your responsibilities

Branch Reopening: Let’s Discuss the Plan to Safely Open the Doors! Webinar

Let’s discuss the plan for the restoration of serving customers in your lobbies. At the top of the list is the safety protocol for the health and well-being of our employees and customers, but what exactly is the new “normal”

BSA & OFAC Hot Topics 2021 Webinar

2021 brings many BSA issues that can keep you up at night! From COVID Crimes and SARs to planning your Hemp policy, there are many twists and turns for 2021. This program brings many “Have you thought about it?” items

BSA and AML for Lenders Webinar

This two-hour program will assist your bank in determining whether your BSA Compliance Program adequately includes controls, such as training, policies and procedures, monitoring, etc for loan products in addition to deposit products. It will also teach you how to

BSA Emerging Issues 2019 Webinar

2019 brings new and emerging BSA issues to the forefront for examinations. These issues will continue to challenge BSA professionals to stay ahead of the curve in managing risk for your entity. Webinar Description and Intended Audience 2019 brings new

BSA Emerging Issues-Impact of COVID on Transaction Monitoring Webinar

What are the important issues facing the BSA Department in 2020? During this program we will focus on the new and continuing issues of 2020. Webinar Description and Intended Audience What are the important issues facing the BSA Department in

BSA Officer and Staff Annual Update and Review Webinar OnDemand with Live Streaming

Attend the BSA Officer and Staff Annual Review Seminar from the convenience of your own office via Live Streaming Video as it happens on September 17th (9:00 am – 4:00 pm Central Time), or at your own convenience with 6

BSA Officer Annual Training Webinar

During this program we will cover everything a BSA officer needs to know to run a good program. Webinar Description and Intended Audience During this program we will cover everything a BSA officer needs to know to run a good

BSA Requirements For Money Service Businesses Webinar

A 2013 Update on Money Service Businesses and both federal and state issues. During this program we will review the money service business definitions and how these definitions change who is and who is not a money service business. We

BSA Year End Round Up Webinar

This year-end wrap up will focus on looking at the 2020 year including beneficial ownership, CTR, and crimes listed on the SAR. We will look at the areas of hot crime and the examination hot spots. This is program is

BSA, NRA, FACTA, OFAC and Other International Issues Webinar

International issues continue to light up the AML/BSA (Anti-Money Laundering / Bank Secrecy Act) scene this year. Virtual currency, OFAC (Office of Foreign Assets Control), PEPs (Politically Exposed Persons) continue to be hot buttons on the radar as we fine

BSA: Customer Identification Program

Originally, you wrote your CIP in 2003. Is it time to change? If you have any of the questions below, we will explore changing your CIP in light of new systems, processes and technology in 2020.Your program should shift with

BSA: MSBs, TPPPs, NGOs and All The High Risk Customers Webinar

Your financial institution is full of customers who require many types of services. The BSA exam identifies many services and customers as high risk for money laundering Webinar Description and Intended Audience Your financial institution is full of customers who

BSA/AML & OFAC Compliance-Part II Webinar

Some people might think that regulatory attention to the BSA has let up over the past couple of years, given other difficulties and areas of concern, such as fair lending, TRID, HMDA, and UDAP. Think again. Webinar Description and Intended

BSA/AML and OFAC Compliance Webinar Part 1

This is Part 1 Only.  For 2 part Series, click here In Part 1, we’ll discuss the Bank Secrecy Act provisions in general, including program requirements, risk assessments, CTRs, SARs, and the Beneficial Owner provisions, among other things. We’ll also

BSA/AML and OFAC Compliance: Two-Part Webinar

Some people might think that regulatory attention to the BSA has let up over the past couple of years, given other difficulties and areas of concern, such as fair lending, TRID, HMDA, and UDAP. Think again. With the safety and

BSA/AML for Lenders Webinar

This two-hour program will assist your bank in determining whether your BSA Compliance Program adequately includes controls, such as training, policies and procedures, monitoring, etc for loan products in addition to deposit products. It will also teach you how to

Build Relationships Virtually Webinar

Every business and every banker today must be adept at asking for, scheduling and delivering effective virtual meetings that also help build relationships! Find out how by enrolling in this webinar today! Webinar Description and Intended Audience Every banker today

Building an Inclusive Organization

Continuing Education Credits: IACET CEUs: 0.3 (Contact Hours: 3 hours) HRCI Credits: 3 (Type: General) Estimated time to complete:  5 hours (90 days access time) Self-Paced Online Course Description: Learn how to create an inclusive work culture, prioritize diversity, and

Building an IT Strategic Plan That Helps You Make Decisions Webinar

Does your IT Strategic Plan work for you, or is it just a document that you review once a year? Traditional FFIEC regulatory guidance calls for an IT Strategic Plan that identifies medium-to-long-term goals and allocations of IT resources over

Building HR for Growth Bundle

Continuing Education Credits: PMI PDUs: 3 Leadership PDUs: 1.5 Strategic & Business Management PDUs: 1 Technical PM PDUs: 0.5 IACET CEUs: 1.2 (Contact Hours: 12 hours) HRCI Credits: 12 (Type: Specified – Strategic Business: 3, General: 9) SHRM PDCs: 3

Business Communication Course

ACE Credit Recommendation Reference Number: CFTA-0003 (CFT Course Code: A170) A well-developed, consistently applied process approach to communication that is combined with integrated, hands-on application of current and emerging business technologies.  In this course, students learn a process for solving

Business Credit Analysis School

The goal of this School is to develop analytical skills.  At the conclusion of the program, you will thoroughly understand and discuss subjects that need to be addressed as part of a comprehensive credit analysis report. Click Here for School

Business Development Skills Webinar

This online seminar teaches those charged with business development responsibilities the primary skills, thought processes and behaviors necessary to expand relationships and to excel at client acquisition. Business development isn’t about luck or magic. It’s not about being pushy. Webinar

Business Ethics Course

The Business Ethics course provides a unique multidisciplinary approach in critical analysis and integrates the perspective of philosophy with management, law, economics, and public policy; providing a clear, concise, yet reasonably comprehensive introductory survey of the ethical choices available to

Business Ethics in the 21st Century

Continuing Education Credits: Total PDUs/Contact Hours: 10 Strategic & Business Management PDUs: 5.25 Technical PM PDUs: 2.25 CEUs: 1 (Contact Hours: 10 hours) HRCIs: 10 Estimated time to complete:  10 hours (90 days access time) Self-Paced Online Course Description: Ethical

Business Math Course

ACE Credit Recommendation Reference Number: CFTA-0018 (CFT Course Code: A236) The Business Math course provides a comprehensive coverage of personal and business related math topics (see complete description below). Click Here for Course Description and Audience The Business Math course

Buzzworthy Benefits

Continuing Education Credits: CEUs: .15 (Contact Hours: 1.5 hours) HRCIs: 1.5 (Type: General) Estimated time to complete:  1.5 hours (90 days access time) Self-Paced Online Course Description: Employers are looking for ways to attract and retain top employees. Employees are

Call Report – Lending Schedules for Banks Webinar

The Call Report is constantly changing, producing confusion and many questions. Extensive changes took place over the course of the past few years and there are more on the horizon. Loan information on the Call Report provides critical credit information

Call Report Impacts and a Look at 2021 Webinar

This 90-minute webinar will recap the most significant changes that impacted the 2020 Call Report, whether from the impact of COVID-19, the implementation of new accounting standards, or other regulatory reporting changes. Common questions and reporting uncertainties that have surfaced

Call Report Review and Update Seminar

In 2017, the Agencies approved a new 051 form for domestic banks with less than $1 billion in assets which reduces the number of pages in the call report from 85 to 60 and eliminated 40% of the existing line

Call Report Updates Webinar

This 2-hour webinar will provide information on new, proposed, and revised changes to the Call Report with identification of specific Call Report line items impacted. Accounting guidance and regulatory changes will be discussed and presented in order to update those

Call Reports: RC-C Loan Coding and Related RC-R Reporting Webinar

This webinar will walk through the classification priority for reporting loan information correctly. Learn when to code the loan based on borrower, when to code based on collateral, and when to code based on purpose. Webinar Description and Intended Audience

CAMELS Rating-Understanding the Components Webinar

The CAMELS rating system is the foundation for every safety and soundness exam. Examiners look at numerous assessment factors for each component to evaluate the board and management’s ability to manage risk. This webinar will address compliance considerations, examiner hot

Cannabis Update: Marijuana and Hemp Webinar

As states move forward in both marijuana and hemp, the federal law lags behind in the area of marijuana. Hemp on the other hand has been on a journey from the Farm Bill 2018 to the USDA regulations issued at

CBD Oil and Your Bank: The Good, The Bad, and The Ugly Webinar

Can you bank a CBD Oil customer? Can you bank a seller of CBD Oil? What if your employee is selling CBD Oil? What to do if anything? Many of these issues depend on your state’s definition of marijuana and

Certificate in Business Communications

Continuing Education Credits: CEUs: 0.6 (Contact Hours: 6 hours) Total PDUs/Contact Hours: 25 Strategic & Business Management PDUs: 2 Technical PM PDUs: 12 CEUs: 2.5 (Contact Hours: 25 hours) HRCIs: 15 (Type: General: 15) SHRMs: 25 Estimated time to complete: 

Certificate in Computer Skills for the Office

Continuing Education Credits: Total PDUs/Contact Hours: 6 Technical PM PDUs: 4.25 CEUs: 1.8 (Contact Hours: 18 hours) SHRMs: 18 Estimated time to complete:  18 hours (365 days access time) Self-Paced Online Certificate Description: Bring to your Office skills to a

Certificate in Cybersecurity

Continuing Education Credits: Total PDUs/Contact Hours: 40 Strategic & Business Management PDUs: 11.5 Technical PM PDUs: 23.5 CEUs: 4 (Contact Hours: 40 hours) HRCIs: 40 (Type: Specified – Strategic Business: 40) SHRMs: 35 Estimated time to complete:  40 hours (365

Certificate in Leadership

Continuing Education Credits: Total PDUs/Contact Hours: 20 Leadership PDUs: 13.75 Strategic & Business Management PDUs: 0.5 Technical PM PDUs: 5.75 CEUs: 2 (Contact Hours: 20 hours) HRCIs: 20 (Type: General: 16, Specified – Strategic Business: 4) SHRMs: 20 Estimated time

CERTIFICATE in Leadership for Women in Business

Continuing Education Credits: Total PDUs/Contact Hours: 23 Leadership PDUs: 9.25 Strategic & Business Management PDUs: 5.5 Technical PM PDUs: 8.25 CEUs: 2.3 (Contact Hours: 23 hours) HRCIs: 23 (Type: General: 20, Specified – Strategic Business: 3) SHRMs: 23 Estimated time

CERTIFICATE in Managing Change and Resolving Conflict

Continuing Education Credits: Total PDUs/Contact Hours: 25 Leadership PDUs: 16.75 Strategic & Business Management PDUs: 2 Technical PM PDUs: 6.25CEUs: 3.1 (Contact Hours: 31 hours) HRCIs: 32 (Type: Specified – Strategic Business: 4, General: 28) SHRMs: 31 Estimated time to

Certificate in Real-World Cloud Cybersecurity Scenarios

Continuing Education Credits: Total PDUs/Contact Hours: 10 Strategic & Business Management PDUs: 1.75 Technical PM PDUs: 3.5 CEUs: 2.5 (Contact Hours: 25 hours) HRCIs: 25 (Type: Specified – Strategic Business: 20) SHRMs: 25 Estimated time to complete: 25 hours Self-Paced

CFPB Anticipated Rulemaking for 2020 Webinar

The Consumer Financial Protection Bureau (CFPB) has published its regulatory agenda which covers the agency’s anticipated rulemaking activities through September 30, 2020. Join Regulatory Compliance Counsel Michael Christians for this 90-minute discussion on what awaits your financial institution from a

CFPB Takes Action to Help Employers Develop Emergency Savings Programs Webinar

During this webinar we will explore the new Autosave program developed by the CFPB. Employers interested in creating an automatic savings (Autosave) program as a way for employees to build emergency savings and increase their financial resiliency would then be

Changes to the Qualified Mortgage Definition: What Does This Mean for Lenders Webinar

In this webinar we’ll discuss changes and additions to the QM rules. We’ll provide all the details, to be sure you’re ready for these changes. These will impact not only compliance efforts, but also systems and lending policies. Webinar Description

Characteristics of Strong Risk Assessments and Tools to Monitor and Report Results Webinar

The presenter will share her experience in developing an enterprise-wide process to conduct Risk Assessments in a practical, sustainable, and easy way to understand. You will walk away with practical tools and examples you can implement in your organization immediately.

Checks-Endorsements, Fraud and Compliance Issues Webinar

Having an understanding of endorsements and handling checks is crucial to making sound check cashing decisions. A check is a unique type of contract where ownership can be transferred by way of the endorsement on the back of the item.

Coaching Skills Bootcamp Webinar

Managers who develop strong coaching skills inspire and encourage employees in the workplace in a way that brings out the best in others. Are you the one expected to address behavior issues in the workplace and often feel like you

Coaching Tellers to Excellence Webinar

Looking for ways to encourage your tellers to cross-sell and knock it out of the park with sizzling customer service? Tune in and find out how to do just that. Do you wonder if some of your teller staff is

Collaborating for Success Bundle

Continuing Education Credits: PMI PDUs: 3 Leadership PDUs: 1.75 Technical PM PDUs: 1.25 IACET CEUs: 1.2 (Contact Hours: 12 hours) HRCI Credits: 12 (Type: General: 12) SHRM PDCs: 3 Estimated time to complete:  12 hours (365 days access time) Self-Paced

Collecting Government Monitoring Information (GMI) Under Regulation B Webinar

On July 1, 2020, the HMDA threshold for closed-end loans will increase from the 25 to 100. This means if you originated less than 100 closed-end loans in either of the prior two years (2019 or 2018), you will no

Coming Soon!

The course description and registration information for this course will be available soon.  Please click your back button to return to the previous page.  Clicking on the CFT logo will take you to the homepage.  Please call 800-795-5242 if you have any

Commercial and Business Lending Basics for Support Personnel Webinar

Lending is all about risk management. This seminar is designed to take the “mystery” out of the commercial lending process and the confusing terminology often used by lenders. Webinar Description and Audience Lending is all about risk management. This webinar

Commercial and Industrial (C&I) Lending in Today’s Competitive Market Webinar

This seminar will begin with a brief overview of Commercial and Industrial (C&I) loan products including working capital lines of credit, ABL facilities, and equipment financing (loans/leases) and their typical structure. Webinar Description and Intended Audience This seminar will begin

Commercial Construction Lending Webinar

Construction loans for commercial real estate (CRE) remain a major part of commercial bank lending. Many community banks attempt to use versions of their residential formats and policies to administer commercial construction loans; however, this generally does not adequately control

Commercial Lending Course

ACE Credit Recommendation Reference Number: CFTA-0006 (CFT Course Code: A204) This course will give you the knowledge and skills you need to be an effective commercial lender (see complete description below). Click Here for Course Prerequisite Info Students are REQUIRED

Commercial Lending School

The Commercial Lending School delivers in-depth instruction in all facets of commercial lending, with an emphasis on financial analysis, cash flow versus profit, and loan structure.  Cases emphasizing small and medium-sized companies are featured. Click Here for School Curriculum and

Commercial Loan Defaults and Workouts Webinar

When a default exists your bank may agree to a renewal, extension or significant modification to the loan as the solution. This program will cover guidelines for the Bank in a workout situation, including the documentation to consider before, during

Commercial Real Estate (CRE) Appraisals Two-Part Webinar

This two-part webinar will cover the key issues from the 2010 Interagency Appraisal and Evaluation Guidelines, tips for integrating them into your existing policies, and how CRE appraisals differ from residential reports. Webinar Description and Audience Part One – July

Commercial Real Estate (CRE) Lending in Today’s Economy Webinar

The session will cover the entire loan process by which a “commercial real estate loan” is marketed, underwritten, approved, documented, “closed,” and monitored. The process will include examples of commercial real estate underwriting techniques and loan documentation issues. Webinar Description

Commercial Real Estate Lending in Today’s Economy Webinar

This webinar will begin with a review of “commercial real estate” including types of properties and demand/supply in the “current” market. Webinar Description and Intended Audience This webinar will begin with a review of “commercial real estate” including types of

Commercial Real Estate Lending: A to Z Seminar

Seminar Description: Commercial loans secured by real estate constitute the largest and most risky category of specialized loans in a financial institution’s portfolio.  A significant number of commercial loans include real estate as primary or secondary collateral.  Regulators recognize this

Common Pitfalls of ARM Disclosures Webinar

While many financial institutions have offered ARM products for decades, others only recently migrated from balloon mortgages to ARM products. Whether new to the ARM game or an old veteran this review of common problems with ARM loans will help

Communicating Collaboratively

              Continuing Education Credits: PMI PDUs: 5 Leadership PDUs: 3.5 Strategic & Business Management PDUs: 1.5 IACET CEUs: .5 (Contact Hours: 5 hours) HRCI Credits: 5 (Type: General) SHRM PDCs: 5 Estimated time to

Communicating With Flair

Continuing Education Credits: Total PDUs/Contact Hours: 3 Technical PM PDUs: 1.25 CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 (Type: Specified – Strategic Business) SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description:

Communication and Network Security

Continuing Education Credits: Total PDUs/ Contact Hours: 5 Strategic & Business Management PDUs: 1 Technical PM PDUs: 4CEUs: .5 (Contact Hours: 5 hours) HRCIs: 5 Estimated time to complete:  5 hours (90 days access time) Self Paced Online Course Description: This

Communication for Women in Business

Continuing Education Credits: Total PDUs/ Contact Hours: 5Strategic & Business Management PDUs: 0.25Technical PM PDUs: 2.5CEUs: .5 (Contact Hours: 5 hours)HRCIs: 5 SHRMs: 5 Estimated time to complete:  5 hours (90 days access time) Self-Paced Online Course Description: The course

Communication Skills for Business Course

The Communication Skills for Business course explores the perception process that underlies and colors all communication.  It also focuses on two communication skills that are sometimes neglected: effective listening and nonverbal communication (see complete description below). Click Here for Course Description

Complete HMDA Training Seminar OnDemand with Live Streaming Webinar

HMDA compliance is tough! With all the data you are required to collect and report, there are bound to be mistakes. You can’t rest easy though because too many errors can lead to civil money penalties. This webinar will take

Completing CTR and SAR Reports: A Line-by-Line Review Webinar

A line-by-line look at the CTR and SAR forms and your requirements to file.  Timelines, identification, RSSDs, and exemptions will all be covered. Webinar Description and Audience Part One provides a through review of the Currency Transaction Report (CTR) process.

Completing the SAR: Line By Line

Electronic filing of suspicious activity first came into being in March of 2012, and is here to stay. Electronic filing facilitates 24-hour analysis and very specific reporting. State of the art technology, instant global transmission of funds and the proliferation

Compliance Alert! Reg CC Changes Go Into Effect in July – Are You Ready? Webinar

Alert! Regulation CC Final Amendments Affecting Check Clearing. The Board is amending subparts A, C, and D of Regulation CC, Availability of Funds and Collection of Checks (12 CFR part 229), which implements the Expedited Funds Availability Act of 1987

Compliance for Commercial Lenders Webinar

This two-hour program identifies the major compliance regulations that apply to commercial transactions and reviews particular issues from each of those regulations that cause problems for commercial lenders. Webinar Description and Intended Audience What? Many examiners find the commercial lending

Compliance Management Webinar

This webinar will look at the expectations/requirements related to a financial institution’s Compliance Management System (CMS). You will learn how best to utilize your resources to create an effective CMS, as well as, improve and/or enhance your current CMS. Webinar

Compliance Regulations: Lending and Deposit Basics 2 Part Series Webinar

This is a two-part series to be held on May 26th and June 22nd. The prices below include all sessions. Each session can also be attended individually by clicking on the links below. Webinar Description and Intended Audience Covered Topics

Compliance Training for Lenders Webinar

Are you drowning in memos and information about “new” or revised compliance regulations? Do you know which regulations “require” annual training? One of the overlooked training topics is BSA (Bank Secrecy Act). What should lenders understand about money laundering and

Conducting a Risk-Based Compliance Audit Seminar OnDemand with Live Streaming Webinar

Attend the Conducting a Risk-Based Compliance Audit Seminar from the convenience of your own office or home via Live Streaming Video as it happens on Thursday, May 27th (9:00 am – 4:00 pm Central Time), or at your own convenience

Consumer Collections 101 Webinar

During this informative 90 minute presentation, there will be a wide ranging discussion of topics faced by all lenders engaging in the world of consumer collections. These topics will range from early default prevention and resolution tips to enhancing collections

Consumer Lending Course

ACE Credit Recommendation Reference Number: CFTA-0007 (CFT Course Code: A205) In this comprehensive overview of the consumer lending business, participants learn the essentials about closed-end loans, indirect loans and related credit products, and open-end credit products.  They also trace the

Consumer Real Estate Loans Webinar

This webinar will help you tame those scary real-estate-loan problems and will be particularly helpful to bankers wanting to offer consumer real-estate loans for the first time in several years. Webinar Description and Intended Audience Overwhelmed by the 2014 CFPB

Contemporary Advertising Course

This Advertising course presents a comprehensive view of the industry, from the creative stand-point while providing real life business examples. This course addresses the importance of Integrated Marketing Communications (IMC) in the field of Advertising and how it impacts advertising strategy

Content Marketing

Continuing Education Credits: CEUs: .35 (Contact Hours: 3.5 hours) HRCIs: 3.5 (Type: Specified – Strategic Business) SHRMs: 3.5 Estimated time to complete:  3.5 hours (90 days access time) Self-Paced Online Course Description: This course offers an introduction to content marketing,

Controlling the Risks of Power of Attorney Documents Webinar

Financial institutions are required to complete transactions for customers involving Power of Attorney documents. To protect your financial institution’s interests when using these documents, it is imperative to understand the basic do’s and don’ts. Webinar Description and Audience Financial institutions

Core Management Skills Webinar

Get an excellent overview of the core management skills all good managers need to function at their best (see complete description below). Webinar Description and Intended Audience All too often, managers are thrust into their roles without enough formal training

Coronavirus-Check Your Pandemic Plan and BCP Webinar

As the number of global cases of COVID-19 nears 100,000, and the number of US infections rises, it’s time for financial institutions to dust off their Pandemic Preparedness Plans and revisit our plans for operating with a reduced staff. Webinar

Countdown To CDD Rules: Where Are You Now? Webinar

Ready, Set, Go!  It’s time to implement new CDD rules for legal entities customers. Final rules go into effect on May 11th, 2018. This is a practical approach to implementation of the regulation for legal entities and consumers. Webinar Description

COVID Vaccines, Paid Leave, and Accommodations Webinar

The federal legislation passed by Congress in early March, and signed by President Biden soon thereafter, includes the option for paid leave benefits similar to the mandated benefits enacted about this time last year. The new paid leave benefit is

COVID-19 New FMLA and Paid Leave Obligations Webinar

President Trump and Congress have enacted emergency benefits to support financial industry employees as we battle COVID – 19. This session is intended to provide specific guidance to banks from a compliance and human resource perspective. Webinar Description and Intended

COVID-19 Pandemic Regulatory Guidance Webinar

As the world continues to grapple with the devastating effects of the COVID-19 (Coronavirus) pandemic, millions of Americans day-to-day routines have been completely upended. In this time of uncertainty, it is important for financial institutions to continue to operate in

COVID-19 Q&A with Former U.S. Surgeon General, Dr. Richard Carmona Webinar

Live attendance to this webinar will be available for the first 1,000 registrants. If you are not able to attend the live session due to the 1,000 attendee cap, you will be able to view the recording, which will become

COVID-19: Current Employee Management Challenges and Options Webinar

Regrettably, after five months, we are continuing to experience Coronavirus pressures and uncertainties.  Join us for this webinar to address individualized fact patters. Webinar Description and Intended Audience Regrettably, after five months, we are continuing to experience Coronavirus pressures and

COVID-19: FMLA and Paid Leave Q&A (Free Webinar)

As we move into the month of April, difficult and new questions continue to arise in connection with the new paid leave laws, the FMLA and the ADA. Since our webinar on March 30, the Department of Labor has issued

CRA Nuts and Bolts – Five Steps to Pass the Exam Webinar

Writing a dynamic CRA context report can show examiners not only that your financial institution understands the community demonstrate why your CRA program qualifies for a “Satisfactory” or possibly “Outstanding” rating credit needs, but that you are effectively meeting the

CRA Review and Update Webinar

Webinar Description and Intended Audience It has been years since the federal bank regulatory agencies have overhauled the Community Reinvestment Act (CRA) regulations. Right now, major revisions are unfolding, but in awkward manner. On December 12, 2019 the Office of

CRE Appraisals: Components, Approaches to Value and Cap Rates Webinar

Commercial real estate (CRE) appraisals can be lengthy and very detailed. Want to navigate to key sections quickly? Want to understand key areas of lending focus (beyond the value conclusion), both in terms of reviewing the report and making use

CRE Appraisals: Regulations and the Review Process Webinar

This session will cover the key issues from the December 2010 Interagency Appraisal and Evaluation Guidelines, the October 2018 Frequently Asked Questions on the Appraisal Regulations and the Interagency Appraisal and Evaluation Guidelines, tips for integrating them into your existing

CRE Appraisals: Reviewing & Interpreting OnDemand with Live Streaming Webinar

Webinar Description and Intended Audience Attend the CRE Lending: Cash Flow, Cap Rates and Other Factors Seminar from the convenience of your own office or home via Live Streaming Video as it happens on Thursday, June 24th (9:00 am –

CRE Lending: Cash Flow Analysis and Cap Rates Webinar

This program covers the key variables and concepts for determining CRE cash flow and transaction-level stress-testing. We’ll learn that CRE cash flow involves more than earnings before interest, taxes, depreciation and amortization (EBITDA) for a debt service coverage (DSC), and

CRE Lending: Property Types, Lease Structures, and Other Non-Financial Risks Webinar

As banks continue to deal directly with CRE loans as a major portion of their loan portfolios, plus indirectly through income-producing or rental real estate holdings that affect customers, it is important to “get beyond the numbers” and assess the

CRE Lending: Cash Flow, Cap Rates and Other Factors OnDemand with Live Streaming Webinar

Attend the CRE Lending: Cash Flow, Cap Rates and Other Factors Seminar from the convenience of your own office or home via Live Streaming Video as it happens on Wednesday, June 23rd (9:00 am – 4:00 pm Central Time), or

Create Engaging Conversations in the Branch of the Future Webinar

With the changing behaviors of clients, now more than ever, your RMs and MSRs need to have a proactive process to initiate meaningful conversations with your clients. Webinar Description and Intended Audience Despite the surge in digital account access, did

Creating a Consumer-Friendly Sales Culture

The “big bank” had a “big problem” — an ill-advised, completely over-exaggerated sales culture. They bragged and boasted for years about how it was the leader of the pack when it came to cross-selling. Sometimes when you make unrealistic sales

Creating The Right Enterprise Risk Management Program For Your Community Bank

Risk Management is at the heart of banking and every bank has to have processes, policies, and procedures in place in order to assess and manage the risks on their balance sheet. Marci shares the fundamental pieces of the ERM

Creativity & Innovation Toolkit

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: Creativity and innovation are not one and the same. Creativity is the generation of new

Creativity in Teams and Organizations

Continuing Education Credits: CEUs: .5 (Contact Hours: 5 hours) HRCIs: 5 Estimated time to complete:  5 hours Self Paced Online Course Description: Spurring creativity in teams can be very challenging, but could also be the difference between a successful team and

Creativity in Teams and Organizations

              Continuing Education Credits: CEUs: .5 (Contact Hours: 5 hours) HRCIs: 5 Estimated time to complete:  5 hours (90 days access time) Self Paced Online Course Description Spurring creativity in teams can be very

Credit Analysis Basics Webinar

Attend this proactive webinar and learn how banks make lending decisions based on the five (5) C’s of credit – capacity, capital, collateral, conditions, and character! The webinar will cover the basics of the three (3) main areas of lending-

Critical Cybersecurity Focus Area for 2020 OnDemand with Live Streaming Webinar

2020 has been an interesting and challenging year so far for financial institutions, but if there’s one thing we’ve learned, it’s that cybersecurity doesn’t take a back-seat to anything – pandemic or otherwise – especially when you rely on technology

Cross Selling and Building Advocates Webinar

There is a very important process to follow in order to cross sell and develop advocates. This webinar will help you create a foundation to do just that (see complete description below). Click Here for Webinar Description and Audience Your

CT Bankers Association Legislative Update With Tom Mongellow

HOSTED BY:                    DATE:  Wednesday, April 15, 2020 LOCATION:  Aqua Turf Club, 556 Mulberry Street, Plantsville, Connecticut DINNER CHOICES:  Roasted Prime Rib, Chicken Parmesan, Pan Seared Salmon, or Vegetarian Lasagna SCHEDULE: 5:30 pm –

CTR and Exemptions: Reviews, Mergers, Revocations and More Webinar

This is a good review of the Currency Transaction Report (CTR) process. We will cover completing the form and go all the way to maintaining exemptions.  Learn more about who we can exempt and who we cannot exempt.  Learn how

Currency Transaction Report (CTR) Danger Zones Webinar

The countdown begins for implementation of the New Currency Transaction Report. In this line-by-line program, we will review the interesting changes in the new report and some of the challenges (see complete description below). Click Here for Webinar Description and

Currency Transaction Report Update Webinar

The new CTR report has continued to bring challenges to our industry. In this program we will cover the new FinCEN rule authorizing an exception to the requirements of 31 CFR 1010.311 and 1010.313 regarding the reporting of currency transactions (see

Currency Transaction Reporting (CTR)-Line by Line Webinar

The webinar will go line by line through the CTR. You will learn how to avoid pitfalls and common errors. These errors can cost you time and penalties in corrections. You will receive a large handbook of common scenarios at

Current Issues Facing Women in Business

Continuing Education Credits: Total PDUs/Contact Hours: 3 Strategic & Business Management PDUs: 1.75 CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: This general awareness

Current Matters and Common Questions Impacting the Call Report Webinar

The September 30, 2020 Call Report will be impacted by new reporting requirements related to regulatory capital, the CARES Act, and the regulatory agencies’ Interim Final Rules resulting from COVID-19. This Call Report Update webinar will include coverage of new

Current Status of the Ability-to-Repay/Qualified Mortgage Rules Webinar

The ATR/QM rules have been in use for six years. During that span the rules have been rocked by constant change. This two-hour webinar provides a comprehensive review of all the ATR options, including the existing and new QM options.

Customer Due Diligence Update Webinar

During this webinar we will exam the new FAQs and how they may impact the new account opening processes. We will also look at the common errors on beneficial ownership certification and maintenance. Webinar Description and Intended Audience New FAQs

Customer Service Excellence Course

The Customer Service course will help you discover why improving your service to consumers is a career investment.  Learn how to provide service that meets the needs and expectations of every consumer (see complete description below). Click Here for Course Description

Customer Service Innovation Course

Finding new ways to help people solve problems and get things done is why there are goods and services in the first place. In the Customer Service Innovation course, a vital need is filled by delivering the essential service guidance that can

Customer Service vs Customer Experience Webinar

Who determines the value of the service being delivered at your institution? Good customer service is vital to the success of any institution. Research says that it takes 10 times the effort to keep a customer loyal to an institution

Cyber Security and FFIEC Expectations Webinar

Where do you stand with your cyber security preparedness? Have you adequately updated your Information Security Program, Enterprise-wide Information Security Risk Assessment, and other related policies, plans, and programs? Have you completed a Cyber Security Assessment? Is your Board periodically

Cybersecurity for Human Resources Professionals

Continuing Education Credits: Total PDUs/ Contact Hours: 3Strategic & Business Management PDUs: 1.25 Technical PM PDUs: 0.25 CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course

Data Analysis for Improving Organizational Performance

Continuing Education Credits: Total PDUs/Contact Hours: 5 Strategic & Business Management PDUs: 3 Technical PM PDUs: 2CEUs: .5 (Contact Hours: 5 hours) HRCIs: 5 Estimated time to complete:  5 hours (90 days access time) Self Paced Online Course Description: When using

Data and Human Resource Management

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: Big data and data analytics are changing how businesses run and managers

De-Risking Customers-Where Are We? Webinar

Webinar Description and Intended Audience If you have ever said “We don’t bank ____”. You may be guilty of de-risking. This issue is heating up around the country for Bank Secrecy purposes because of the AML Act of 2020 passed

Dealing With Appraisals: Regulations and Requirements Webinar

The past few years have seen significant developments in real estate appraisals and evaluation rules and regulations. Revised Interagency Guidelines and new rules under Reg Z have been issued, and we’ve seen additional requirements finalized recently due to Dodd-Frank. Just

Dealing with Subpoenas, Summonses, Garnishments, Tax Levies Webinar

On a daily basis a financial institution is faced with having to comply with a multitude of legal documents that are served on it. These documents can order the financial institution to produce confidential customer information, hold depositor funds, and

Deposit Accounts and Services Course

The Deposit Accounts and Services course provides the tools you need to effectively open deposit accounts and help potential customers make the best account choices. It will increase your understanding of the different types of account ownership (see complete description below).

Deposit Operations Year End Webinar

During this compliance operations update, we will look at the federal deposit regulations and update and review your programs. Regulation D, E, CC, DD and the hot topics that surround these regulations. What are the new supervisory issues, FDIC insurance

Deposit Regulations-The Basics Webinar

During the webinar, each regulation will be discussed spotlighting the front line issues and how to handle them. This webinar will help your staff determine if we are in a regulation and if so to determine the course of action.

Deposit Regulatory Update 2021 Webinar

We will cover all the 2020 changes to deposit accounts and recap what needs to be done this year. We will also look at the status of pending legislation and continuing challenges facing the deposit side of the financial institution.

Design Thinking

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 (Type: Specified – Strategic Business) SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: In today’s competitive marketplace, companies must come up

Developing a Strong Enterprise-Wide Risk Assessment for Your ERM Program Webinar

This webinar will take you through a step-by-step process to develop Risk Assessments to address key areas of your institution. The presenter will share her experience in developing an enterprise-wide process to conduct Risk Assessments in a practical, sustainable, and

Developing an Incident Response Plan for an Information Security Breach Webinar

We’ve all heard the news concerning the breach at Equifax. It isn’t a matter of “if” but “when”, when it comes to an event that exposes confidential customer or corporate information. Any breach regardless of the type or size can

Developing BSA Training Webinar

During this program you will learn how to build a BSA training program appropriate for each group of employees in your organization.  We will cover how often employees should receive training, what kinds of conversations your employees could get into

Digital Forensics & Incident Response Webinar

Prevention is our primary focus in protecting our institutions, but how would we know if we failed to prevent an attack? Knowing what threats are realistic for your institution and how to detect them is a challenging task Webinar Description

Digital Marketing Strategy

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: As consumers increasingly turn to the digital marketplace of the Internet, organizations recognize that

Director Compensation and Compensation Committee Best Practices Webinar

Determining board compensation is often the responsibility of the compensation committee. In this session, we will discuss director compensation and benefit trends. Webinar Description and Intended Audience Determining board compensation is often the responsibility of the compensation committee. In this

Diversity and Inclusion in the Workplace

Continuing Education Credits:  CEUs: .15 (Contact Hours: 1.5 hours) HRCIs: 1.5 (Type: General) Estimated time to complete:  1.5 hours (90 days access time) Self-Paced Online Course Description: While diversity and inclusion are popular topics in the media and for many

Diversity and Inclusion in the Workplace Webinar

While diversity and inclusion have been a part of the conversation and on the radar for many organizations, it is very apparent that more needs to be done. Despite this increased emphasis and scrutiny, it is widely believed that businesses

Diversity and Inclusion: Leveraging Your AAP Data and Insights Webinar

This session will identify and discuss AAP analyses and data which supply the specifics necessary to establish an effective D&I Program and just as importantly to monitor progress. We will also highlight compliance issues which frequently appear, as organizations make

DIY Core Systems Selections and RFPs Webinar

Some FI’s prefer to complete their own systems selection, either because they can’t afford an outside consultant, or they just want better control of the process internally. This session will give banks and credit unions a peek inside how one

Do You Have an Effective Remote Deposit Capture Program that meets Regulatory Guidelines Webinar

As social distancing and lobby traffic coming to a halt, even if temporarily, being able to offer your merchants and customers the option of “remote banking” through remote merchant capture (RDC) and mobile deposit capture (mRDC) can help keep business

Do’s and Don’ts on Power of Attorney Documents Webinar

This program will look at power of attorney “dos and don’ts” and how to prevent your institution from making costly mistakes in handling these high-risk documents. We will also provide you with some guidance about what procedures you should have

Do’s and Don’ts on Power of Attorney Documents Webinar

This program will look at power of attorney “dos and don’ts” and how to prevent your institution from making costly mistakes in handling these high-risk documents. We will also provide you with some guidance about what procedures you should have

e-Commerce Course

E-commerce continues to have a dramatic impact on virtually every aspect of business. And following the 2009 recession on electronic commerce, its role is even more critical. Packed with the most cutting-edge coverage available, this course equips students with a solid understanding

E-Sign Compliance – Implementation Steps and Requirements for Loan Applications Webinar

The world of electronic banking continues to evolve, and bankers need to keep pace with technology and customer preferences. Recent surveys indicate that 51% of adults in the U.S. bank online and 32% bank with mobile phones. Webinar Description and

E-Sign for Lending – Challenges and Solutions Webinar

The world of electronic banking continues to evolve and bankers want to keep pace with technology and customer preferences. Recent surveys indicate that 51% of adults in the U.S. bank online and 32% bank with mobile phones. Customers expect more

Economics Course

ACE Credit Recommendation Reference Number: CFTA-0008 (CFT Course Code: A195) This macroeconomics course applies economics to phenomenon that students are familiar with and interested in.  This course teaches students how economic analysis can be applied to virtually anything of interest, thus helping

Effective Business Writing

Continuing Education Credits: Total PDUs/ Contact Hours: 5 Strategic & Business Management PDUs: 0.25 Technical PM PDUs: 4CEUs: .5 (Contact Hours: 5 hours) SHRMs: 5 Estimated time to complete:  5 hours (90 days access time) Self-Paced Online Course Description: The

Effective Business Writing Course

This Effective Business Writing course helps you to improve your written communication skills.  Good grammar and punctuation skills are prerequisites for this course (see complete description below). Click Here for Course Description and Audience This Effective Business Writing course helps

Effective Emails, Memos, and Letters

Continuing Education Credits: Total PDUs/ Contact Hours: 5 Technical PM PDUs: 1CEUs: .5 (Contact Hours: 5 hours) Estimated time to complete:  5 hours (90 days access time) Self Paced Online Course Description: Communicating clearly and concisely in written formats like

Effective Presentations

Continuing Education Credits: Total PDUs/ Contact Hours: 5 Technical PM PDUs: 4.5 CEUs: .5 (Contact Hours: 5 hours) HRCIs: 5 Estimated time to complete:  5 hours (90 days access time) The ability to deliver an effective presentation is critical in

Effective Public Speaking

Continuing Education Credits: Total PDUs/Contact Hours: 5 Strategic & Business Management PDUs: 0.25 Technical PM PDUs: 2.5 CEUs: .5 (Contact Hours: 5 hours) HRCIs: 5 Estimated time to complete:  5 hours (90 days access time) Self Paced Online Course Description:

Effective Referrals Course

This Effective Referrals course will provide participants with the skills needed to make confident and effective referrals. This course supports the Relationship Selling model used in the Introduction to Relationship Selling course. After successfully completing this course, you will be

Electronic Funds Transfer (EFT) Webinar

ACH, ATM and Debit Card error resolution rules are confusing. There are Regulation E rules and VISA or MasterCard rules that don’t always sync up. While the math behind zero liability is easy, the rest can be very hard to

Electronic Returned Items: Meeting Error Resolution Requirements & Combating Fraud Webinar

Regulation E has ranked third in the number of cited violations and enforcement actions during the last couple of years, behind Regulation Z and Regulation DD. In this session we will review instances where institutions have failed to comply with

Electronic Transactions, Overdraft Fees, and EFTA Webinar

As consumers become more and more dependent upon electronic transactions for making deposits to and withdrawals from their accounts, it is imperative that all deposit personnel understand the financial institution’s rights and responsibilities with regard to the Electronic Funds Transfer

Emotional Intelligence for Managers

Continuing Education Credits: CEUs: 0.3 (Contact Hours: 3 hours)HRCIs: 3 SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: Emotional intelligence (EI) is our ability to identify and control our emotions to achieve

Emotional Intelligence for Project Managers

Continuing Education Credits: Total PDUs/ Contact Hours: 3Strategic & Business Management PDUs: 1Technical PM PDUs: 1.5CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3  SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description:

Employee Rights

Continuing Education Credits: .3 (Contact Hours: 3 hours) HRCIs: 3 SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: From establishing an ethics code to handling disciplinary issues, human resource managers play

Employee Selection

  Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours)HRCIs: 3 SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: Hiring the right staff for the job can be make or break. In

Employment and Labor Law Course

During the past decade, American businesses have shifted their focus in human resource management and labor relations to employment issues such as wrongful discharge, sexual discrimination, and other employee rights (see complete description below). Click Here for Course Description and

Employment Law: Marijuana, Drug Testing, and Other Conflicting Laws Webinar

After 100 years of being illegal everywhere as a Federally-controlled substance, now some form of marijuana or hemp is legal almost everywhere. Only four states have not enacted laws allowing some form of cannabis, marijuana, THC, hemp, CBD. Even the

Employment Records and How To Keep Them Webinar

This program provides information not just on what records you should keep and for how long, but on the several underlying and even more important issues of record creation, storage, and the DON’TS which create the major liabilities. Webinar Description

Equal Employment Opportunity

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours) HRCIs: 2.5  SHRMs: 2.5 Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: Equal Employment Opportunity is an important concept for HR managers, employees, and

Equipment Lease Financing Webinar

This webinar focuses on the many aspects of equipment lease financing, from structure and documentation to monitoring and administration. It will also include a review of the OCC Lease Financing Guidelines. Both new and experienced equipment lease financing lenders will

Escrow Account Compliance Webinar

This webinar will give you a clear understanding of how to set up and maintain compliant escrow accounts in plain English. Compliance with the escrow requirements can be tricky as the rules are vague, some terms are not defined and

Escrows Webinar

There are several lending laws and regulations out there that require escrowing of taxes, insurance, and similar fees. And not only are there rules that require escrows, RESPA then mandates the accounting for the escrow be maintained pursuant to specific

ESIGN and UETA for Deposits Webinar

Understanding disclosures, signatures and electronic storage may be crucial to your institution’s success in upcoming examinations and in day to day business at the bank. There are federal and state considerations to take into consideration. In this program learn the

Establishing a Respectful Workplace

There has been an explosion of sexual harassment allegations in both the press, and in complaints to employers. Famous media people, executives, and public and corporate managers have suddenly had careers damaged or ended due to their improper behaviors. Harassment

Ethical Decision Making

Continuing Education Credits: Total PDUs/Contact Hours: 1.5 CEUs: .15 (Contact Hours: 1.5 hours) HRCIs: 1.5 (Type: Specified – Strategic Business) SHRMs: 1.5 Estimated time to complete:  1.5 hours (90 days access time) Self-Paced Online Course Description: Business leaders, managers, and

Ethics for Project Managers

Continuing Education Credits: Total PDUs/ Contact Hours: 3 Strategic & Business Management PDUs: 0.75 Technical PM PDUs: 1.5 CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3  SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self Paced

Exam Prep Course aPHR™

Continuing Education Credits: CEUs: 2.5 (Contact Hours: 25 hours) Estimated time to complete:  25 hours (180 days access time) Self-Paced Online Course Description: This completely online and self-paced, six-module Human Resources management course provides comprehensive preparation for the Associate Professional

Exam Prep Course CISSP®

Continuing Education Credits: PMI PDUs: 40Leadership PDUs: 5 Strategic & Business Management PDUs: 11.5 Technical PM PDUs: 23.5 IACET CEUs: 4 (Contact Hours: 40 hours) Estimated time to complete:  40 hours (180 days access time) Self-Paced Online Course Description: The

Exam Prep Course PHR ®

Continuing Education Credits: CEUs: 2.5 (Contact Hours: 25 hours) Estimated time to complete:  25 hours (180 days access time) Self-Paced Online Course Description: This completely online and self-paced, six-module Human Resources management course provides comprehensive preparation for the Professional in

Exam Prep Course SPHR®

Continuing Education Credits: CEUs: 2.5 (Contact Hours: 25 hours) Estimated time to complete:  25 hours (180 days access time) Self-Paced Online Course Description: This completely online and self-paced, five-module Human Resources management course provides comprehensive preparation for the Senior Professional

Excel 101: Introduction to Spreadsheets Webinar

If you’ve never worked with Excel spreadsheets or haven’t in several years, this webcast is designed just for you. Excel expert David Ringstrom, CPA, walks you through the basics of Excel spreadsheets, providing the knowledge needed to create functional spreadsheets

Excel Advanced Skills

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours)SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: This course is designed for the learner who already has a solid understanding of Excel’s basic

Excel Basics

Continuing Education Credits: Total PDUs/Contact Hours: 3 Technical PM PDUs: 2.5 CEUs: .3 (Contact Hours: 3 hours) SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: As big data continues to change the

Excel Explained: Automating Financial Statements Webinar

In this insightful session, Excel expert David Ringstrom, CPA, shows you step-by-step how to create dynamic accounting reports for any month of the year on a single worksheet. As an alternative to building cumbersome worksheets for each month of the

Excel Explained: Budget Spreadsheets Webinar

In this comprehensive webinar, Excel expert David Ringstrom, CPA, teaches you how many Excel functions and features can be used to create adaptable and easy-to-maintain budget spreadsheets. David explains how to separate inputs from calculations, build out a separate calculations

Excel Explained: Charts Webinar

Excel expert David Ringstrom, CPA, shares a variety of tricks and techniques you can use to create and automate Excel charts in this informative session. He covers several helpful features Excel offers, including the Recommended Charts feature, the Sparkline feature,

Excel Explained: Creating Interactive Spreadsheets Webinar

When you attend this live presentation, you’ll learn from Excel expert David Ringstrom, CPA, how to implement multiple techniques to create spreadsheets that are interactive, accurate, and user friendly. He demonstrates how to use a variety of Excel’s form controls

Excel Explained: Dealing With Duplicate Data Webinar

Are you frustrated with duplicates frequently showing up in your spreadsheets and don’t know how to identify and manage them? If so, you’ll want to attend this live webcast presented by Excel expert David H. Ringstrom, CPA. Webinar Description and

Excel Explained: Filtering and Formatting Data Webinar

In this helpful session, Excel expert David Ringstrom, CPA, shares various ways you can streamline filtering tasks, including little-known shortcuts, such as Custom Views and the hidden AutoFilter command. Webinar Description and Intended Audience In this helpful session, Excel expert

Excel Explained: Filtering and Slicing Data Webinar

When users are unaware of ways to benefit from Excel’s filtering features, they can spend a great deal of time sorting data. In this webinar, Excel expert David Ringstrom, CPA, discusses a number of techniques you can use to quickly

Excel Explained: Intermediate Pivot Tables Webinar

David demonstrates every technique at least twice: first, on a PowerPoint slide with numbered steps, and second, in the Office 365 version of Excel. David draws your attention to any differences in the older versions of Excel (2019, 2016, 2013,

Excel Explained: Internal Control Features Webinar

Learn how to implement internal control features in Excel spreadsheets. Your presenter, David Ringstrom, CPA, will use a simple invoice to show ways to control actions in an Excel spreadsheet, as well as protect worksheets and workbooks from unauthorized changes

Excel Explained: Look-Up Formulas Webinar

Many users rely on VLOOKUP for basic look-up functionality in spreadsheets, but are often unaware of ways to improve the integrity of this venerable function. In this session Excel expert David H. Ringstrom, CPA introduces the VLOOKUP function, and then

Excel Explained: Managing Large Spreadsheets Webinar

When it comes to managing large spreadsheets, users often feel stressed about a multitude of issues. In this beneficial presentation, Excel expert David Ringstrom, CPA, demonstrates a number of ways you can manage large spreadsheets with confidence. Webinar Description and

Excel Explained: Minimize Spreadsheet Errors Webinar

In this comprehensive presentation, Excel expert David Ringstrom, CPA, shares a variety of tricks and techniques you can use to improve the integrity of your Excel spreadsheets. You’ll also discover methods for auditing the spreadsheets created by others. Webinar Description

Excel Explained: Payroll Analysis Webinar

If you work with payroll data, you’ll benefit from learning how many Excel features and functions can improve the accuracy and efficiency of payroll-related tasks. In this comprehensive presentation, Excel expert David Ringstrom, CPA, explains: mathematics for employee timesheets, date

Excel Explained: Pivot Tables 101 Webinar

David demonstrates every technique at least twice: first, on a PowerPoint slide with numbered steps, and second, in the subscription-based Office 365 version of Excel. David draws your attention to any differences in the older versions of Excel (2019, 2016,

Excel Explained: Pivot Tables Two-Part Webinar

Excel expert David H. Ringstrom, CPA, focuses on the basics of using Excel pivot tables in this informative presentation. Pivot tables empower you to easily create reports from complex data, simply by using your mouse. Webinar Description and Audience Excel

Excel Explained: Utilizing Dashboards Webinar

David demonstrates every technique at least twice: first, on a PowerPoint slide with numbered steps, and second, in Excel 2016. He draws your attention to any differences in Excel 2013, 2010, or 2007 during the presentation as well as in

Excel Explained: Auditing Spreadsheets Webinar

Webinar Description and Intended Audience In this illuminating session, Excel expert David Ringstrom, CPA, shares techniques you can use to verify the integrity of even the most complicated Excel workbooks. David demonstrates Excel’s formula auditing and error-checking tools, as well

Excel Explained: Speed Tips Webinar

This enlightening webcast presented by David Ringstrom, CPA, will empower you to quickly accomplish tasks that might currently be taking you several minutes or even hours to complete. Webinar Description and Intended Audience This enlightening webcast presented by David Ringstrom,

Excel Tips & Tricks

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours)SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: This course features 25 of the most popular Excel tip and tricks for both novice and

Executive Total Compensation – Strategies to Motivate and Incent Webinar

The session provides an educational overview of various compensation elements, focusing on current trends/best practices within community and regional banks. This presentation also focuses on performance-based compensation approaches that community and regional banks should consider to attract and retain quality

Fair Credit Reporting Act Compliance – Ten Critical Issues Webinar

There are numerous compliance challenges, ranging from what you can tell one joint applicant about the other applicant’s credit, to when the FCRA portion should NOT be included with the adverse action form. What should your financial institution be doing

Fair Lending Laws and Regulations Webinar

Fair lending requirements have been, and continue to be, a primary focus for examination teams from the Consumer Financial Protection Bureau down to your state banking regulator.  Join Regulatory Compliance Counsel Michael Christians as he walks webinar participants through the

Fair Lending Webinar

Join Jerod Moyer of Banker’s Compliance Consulting for a two-hour webinar dissecting the compliance requirements related to Fair Lending. Webinar Description and Intended Audience This webinar will dissect the regulatory requirements and examiner expectations related to Fair Lending in plain

Fair Lending, CRA and FCRA Seminar OnDemand with Live Streaming Webinar

Approved for 7 CRCM credits Attend the Fair Lending, CRA and FCRA Seminar from the convenience of your own office or home via Live Streaming Video as it happens on Thursday, December 10th (9:00 am – 4:00 pm Central Time),

Fair Lending: Overview and New Developments Webinar

Fair lending is a hot topic right now, as always. Despite changes in the regulatory and enforcement environment, there are issues every lender should be aware of. As well, there are new ways of looking at lending patterns, activities, and

Fair Lending: New Emplasis in 2021 and What it Means to Your Institution Webinar

How is your fair lending program? Have you accounted for these new risks examiners are and will be looking for? This program will help you to understand the extent and particulars of new legislation and regulation, including Regulation B (ECOA),

FCRA Compliance: E-Oscar and Metro2 Webinar

During this informative ninety (90) minute webinar the basics of proper credit reporting will be discussed along with a more in-depth conversation regarding specific pitfalls and challenges that creditors and other data furnishers encounter.  You will learn how to navigate

FDIC Insurance Update an Review Webinar

During this webinar we will review coverages of accounts and how the FDIC categories of insurance covers our customers.  Also, we will cover the FDIC changes which were released on July 30, 2019. These go into effect on April 1,

Federal Benefit Payments Garnishment Requirements Webinar

On May 29, 2013, the U.S. Department of Treasury, along with several federal agencies, including the Social Security Administration, the Department of Veterans Affairs, the Railroad Retirement Board, and the Office of Personnel Management, published the Final Rule on the

FFIEC BSA/Anti-Money Laundering Examination Manual Webinar

It’s out!  The long awaited revision to the FFIEC BSA examination manual has been released.  What’s new and what’s not will be covered in this webinar.  The manual has changes and wording updates throughout (see complete description below). Click Here

FFIEC Business Continuity Management Booklet Updates Webinar

In this webinar, we will overview the updated BCM booklet and its contents. This webinar will give you a good starting point at understanding the new areas of focus and how to navigate the first 49 pages of expectations. Webinar

FFIEC Information Security Handbook Review Webinar

In September 2016, the FFEIC completely rewrote the Information Security Handbook. The Handbook represents an integration of concepts from Cybersecurity Guidance, Management Guidance, and other elements released in the past 10 years. Webinar Description and Audience In September 2016, the

Financial Accounting Course

ACE Credit Recommendation Reference Number: CFTA-0022 (CFT Course Code: ACC201) The Financial Accounting course covers accounting terminology; the recording and classifying of financial transactions, including analyzing, journalizing, and posting; the preparation of the trial balance, work sheet and financial statements;

Financial Analysis

Continuing Education Credits: PMI PDUs:3 Strategic & Business Management PDUs: 1.75 Technical PM PDUs: 1.25 IACET CEUs: 0.3 (Contact Hours: 3 hours) HRCI Credits: 3 (Type: Specified – Strategic Business) Estimated time to complete:  5 hours (access time 90 days)

Financial Fraud in the COVID-19 World Webinar

The world is constantly changing but one thing remains the same, fraudsters! While social distancing will help keep you physically healthy, but it does not help when we talk about financial fraud. Webinar Description and Intended Audience The world is

Financial Markets and Institutions

Financial Markets and Institutions offers a unique analysis of the risks faced by investors and savers interacting through financial institutions and financial markets, as well as strategies that can be adopted for controlling and managing risks. Special emphasis is put

Financial Planning and Control

Continuing Education Credits: Total PDUs/ Contact Hours: 3Strategic & Business Management PDUs: 1.5 Technical PM PDUs: 1.5CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: Decision-making within

Financial Planning Course

In the midst of today’s shifting financial environment and fast-paced, changing lives, solid financial planning is more important than ever. Personal Financial Planning provides students with the tools, techniques, and understanding they need to define and achieve their financial goals

Firing: It’s Not Easy, But It Can Be Legal Webinar

The need to terminate an employee can arise despite your best efforts, and by then it may already be too late to “do it properly.” To keep your terminations legal and avoid costly errors, learn what you need to know

Five Habits of Highly Effective Supervisors Webinar

What does it take to be an effective supervisor today? With downsizing, rightsizing, doing more work with less people to name a few, the effectiveness of the supervisor is called into question like never before (see full description below). Click

Flood Insurance: Compliance Issues and Hot Spots Webinar

The flood insurance regulations have been around since 1996, yet examiners continue to cite numerous violations and fines. Flood has been announced as one of the regulators’ principal areas of concern. We’ve also had changes in the law, with the

Flood Rules for Commercial Real Estate Webinar

Will your Flood Insurance program pass the next compliance exam? The flood insurance regulations have been around since 1996, yet examiners continue to cite numerous violations and order civil money penalties. What are the sources of the top violations? What

Flood Rules for Commercial Real Estate Webinar

Will your Flood Insurance program pass the next compliance exam? The flood insurance regulations have been around since 1996, yet examiners continue to cite numerous violations and order civil money penalties. What are the sources of the top violations? What

FLSA: Beyond the Basics Webinar

The FLSA is our most complex employment law. It covers virtually all employees in virtually every industry, with different rules for many different employees, classifications and pay plans. One size does not fit all. Webinar Description and Intended Audience The

Fostering an Inclusive Culture

Continuing Education Credits: IACET CEUs: 0.4 (Contact Hours: 4 hours)HRCI Credits: 4 (Type: General) Estimated time to complete:  4 hours (90 days access time) Self-Paced Online Course Description: To achieve diversity and inclusion, organizations need to create an inclusive culture

Fraud Examination Course

Learn to identify, detect, investigate, and prevent financial fraud with fraud examination. Study and understand the nature of fraud investigation today with memorable business examples and numerous actual fraud cases to ensure your understanding of today’s most important fraud concepts

FREE Proving the ROI of Training Programs Webinar

In this webinar, we’ll share tips for measuring the success of your training programs in order to prove the ROI. Webinar Description and Intended Audience Measuring and proving ROI on the investment your financial institution puts into employee training can

FREE: Key Things to Consider when Building Your Financial Institution’s Training Program Webinar

Your people are your greatest and most important resource. How many monetary losses and compliance violations could be avoided with proper training and development? How many customers could be served more effectively with better communication skills? Developing your employees is

Google Analytics

Continuing Education Credits: Total PDUs/Contact Hours: 3 Strategic & Business Management PDUs: 1.25 Technical PM PDUs: 1CEUs: .3 (Contact Hours: 3 hours) SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: Google Analytics

Google Drive Basics

Continuing Education Credits: IACET CEUs: 0.15 (Contact Hours: 1.5 hours) Estimated time to complete:  1.5 hours (90 days access time) Self-Paced Online Course Description: Google Drive is a file storage service that allows users to create, share, and store files

Grant Writing Skills Suite

                      Continuing Education Credits: IACET CEUs: 1.1 (Contact Hours: 11 hours) HRCI Credits: 5 (Type: Specified – Strategic Business: 5) SHRM PDCs: 5 CFRE Points: 11 Estimated time to complete: 

Growing Your CDD Questionnaire for Onboarding Business Accounts Webinar

It’s all about the questions and answers you ask that will determine if you can bank a business. This program is designed to help you script out those business questions that will keep you in compliance and help you find

Handling Checks After the Death of an Account Holder Webinar

When an account holder dies, there are usually many aspects of their life still outstanding. During this program we will look at the checks and all the questions you get asked every day. Insurance checks, treasury checks and regular checks,

Handling Deceased Accounts and Checks Webinar

When your account holder dies, there are usually many aspects of their life still outstanding.  During this program, we will look at the checks and all the questions you get asked every day. Webinar Description and Intended Audience When your

Handling Deceased Deposit Accounts Webinar

Your customer passed away yesterday and the family is grieving. Yet, in the midst of all the remembering and honoring of a life, the legal and compliance clock is ticking. In most states, checks can be paid for 10 days

Handling Difficult Conversations in the Workplace

Continuing Education Credits: Total PDUs/Contact Hours: 3 Technical PM PDUs: 1 CEUs: .3 (Contact Hours: 3 hours) Estimated time to complete:  3 hours Self Paced Online Course Description: If you’re a manager or supervisor, you have probably been faced with

Handling Difficult Employee Behavior

Continuing Education Credits: Total PDUs/ Contact Hours: 10CEUs: 1 (Contact Hours: 10 hours) HRCIs: 10 Estimated time to complete:  10 hours (90 days access time) Self Paced Online Course Description: As a manager, handling difficult employee behavior is now your

Handling Workplace Conflict

Continuing Education Credits: Total PDUs/ Contact Hours: 6Technical PM PDUs: 4.5CEUs: .6 (Contact Hours: 6 hours) HRCIs: 6 Estimated time to complete:  6 hours (90 days access time) Self Paced Online Course Description: As a manager, you will undoubtedly deal

Have You Updated Your Business Continuity Management to Meet Regulatory Expectations Webinar

Have you updated your Plan to address the new Booklet? This webinar will provide recommendations on how to update your Plan to meet regulators expectations. Webinar Description and Intended Audience The FFIEC released a complete re-write of the Business Continuity

Health Savings Accounts – Clarifying the Rules Webinar

Whether you are now offering HSAs or are thinking about offering HSAs, this 2 hour extremely informative webinar will give you the information you need to make sure you are setting the accounts up correctly and performing the proper maintenance

Health Savings Accounts-Dealing with the Headaches Webinar

Over the last 15 years there have been many changes to HSAs so this annual update is a necessity when it comes to keeping up with the latest rules and regulations. Webinar Description and Intended Audience In 2004, the Health

Hemp Update! Many State Plans Now Approved Webinar

It’s been a journey from the Farm Bill 2018 to the USDA regulations issued at the end of 2019. Where are we now? What is FinCEN’s position on hemp? Webinar Description and Intended Audience It’s been a journey from the

High Touch Coaching in a High-Tech World Webinar

This webinar will provide a framework to help sales managers deliver high touch coaching to their salespeople to help them grow relationships and revenue in this high-tech, remote world. Webinar Description and Intended Audience This webinar will provide a framework

Hiring and Retaining Diverse Talent

Continuing Education Credits: IACET CEUs: 0.4 (Contact Hours: 4 hours) HRCI Credits: 4 (Type: General) Estimated time to complete:  4 hours Self-Paced Online Course Description: Increasing workplace diversity necessitates strategies that foster more inclusive and equitable workplace practices. In this

Hiring, Managing, and Developing Talent

Continuing Education Credits: Total PDUs/Contact Hours: 3 Leadership PDUs: 1.5 Strategic & Business Management PDUs: 1Technical PM PDUs: 0.5 CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 (Type: Specified – Strategic Business) SHRMs: 3 Estimated time to complete:  3 hours

HMDA Final Rule Webinar

The closed-end and open-end thresholds that determine HMDA applicability are changing July 1, 2020. This webinar will look at how these changes impact affected financial institutions. Webinar Description and Intended Audience The closed-end and open-end thresholds that determine HMDA applicability

HMDA Headaches and Cures Webinar

Join this fast-paced webinar to learn about the top 10 issues that challenge HMDA reporters and receive valuable tools to avoid HMDA headaches in 2020. Webinar Description and Intended Audience HMDA reporting continues to be a challenge for many financial

HMDA Hot Spots Webinar

This webinar will cover the areas of HMDA compliance that cause banks the most problems. HMDA compliance is tough! With all the data you are required to collect and report, there are bound to be mistakes. You can’t rest easy

HMDA: A Summary of the New Final Rules Webinar

HMDA is known to be the most difficult lending regulation to understand and with which to comply. Unfortunately, the error tolerances are as low as 5%, and many banks suffer Civil Money Penalties for submitting inaccurate HMDA data (see complete

How Can I Help You? Customer Service Best Practices

Continuing Education Credits: IACET CEUs: .1 (Contact Hours: 1 hours) Estimated time to complete:  1 hours (access time 90 days) Self-Paced Online Course Description: This course explores best practices in providing customer service. This course can serve as an introduction

How to Coach

Estimated time to complete:  3 hours (90 days access time) Continuing Education Credits:  Total PDUs/ Contact Hours: 3 Strategic & Business Management PDUs: 0.5 Technical PM PDUs: 1.5 CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 Self-Paced Online Course Description Managers

How to Craft an Effective Commercial Loan Write-Up Webinar

The session will begin with a brief overview of loan write-ups or credit memorandums including types, styles, and necessary component parts (relationship information, financial analysis, management review, and risk assessment/mitigation). Webinar Description and Intended Audience The session will begin with

How to Hire Bankers Who Will Sell More

The single biggest problem most financial institutions face is finding RMs and MSRs who are also successful sales people. The old days of hiring based on technical expertise are gone. This 60-minute webinar, targeted for financial sales executives and managers,

How to Hire Your Next Sales Superstar Webinar

This 60-minute webinar, targeted for financial sales executives and managers, will introduce a proven process for searching, interviewing, hiring and on-boarding bankers and other financial sales people. Webinar Description and Audience The single biggest problem most financial institutions face is

How to Incorporate BCM Into Your ERM Program Webinar

In this basic course, you will learn how to switch perspectives from having a Business Continuity Plan to an ongoing Business Continuity Management (BCM) system and how to integrate it into your Enterprise Risk Management (ERM) Program. Marci Malzahn will

How to Lead Successfully in a Complex, Uncertain Workplace-A Resilience Bootcamp Webinar

This 3 part series will take place on October 13th, 15th and 22nd all at 11:00 EST In this unique, interactive web series Sandy Asch will give leaders the skills and tools they need to be RESILIENT and lead effectively

How to Re-Engage Your Team Webinar

Over the past year, your team has been in a state of flux with the weekly, and sometimes daily, challenges from the pandemic. Many branches opened with skeleton crews while their counterparts worked from home. Soon our branches will return

How to Read a Financial Statement

Continuing Education Credits: Total PDUs/ Contact Hours: 3Strategic & Business Management PDUs: 2 Technical PM PDUs: 1 CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description:

How to Use Your Risk Assessment to Make Better Decisions Webinar

As financial institutions, you’re required to perform numerous risk assessments throughout the Information Security Program lifecycle: IT, Vendor, Business Process (BIA), and Cybersecurity risk assessments. So how do you build a risk assessment that helps you to make better decisions?

How Top Producing Bankers Prospect for Business Webinar

Successful bankers consistently ask for introductions. It is part of their prospecting routine. However, many salespeople are hesitant or uncomfortable asking their clients for introductions. If you are an RM, MSR or Branch Manager who needs an effective, easy and

HPML Escrow Exemption Webinar

If you are looking for a way out of the HPML escrow requirement, be sure to join us to find out all the details! Webinar Description and Intended Audience Is your financial institution required to establish escrow accounts for certain

HR Basics for Supervisors Webinar

This webinar will provide your managers with a valuable and easy to understand overview of key HR concepts and laws, and will give them practical information and tools they can use to avoid legal pitfalls. Webinar Description and Intended Audience

HR Ethics Series: Defining Business Ethics

Continuing Education Credits: CEUs: .15 (Contact Hours: 2 hours) HRCIs: 1.5 Estimated time to complete:  1.5 hours (90 days access time) Self-Paced Online Course Description: This course provides an introduction to business ethics, laying a foundation for how the study

HR Ethics Series: Theories of Ethics

Continuing Education Credits:  Total PDUs/Contact Hours: 1.5 Leadership PDUs: 1 Strategic & Business Management PDUs: 0.25 Technical PM PDUs: 0.25 CEUs: .15 (Contact Hours: 1.5 hours) HRCIs: 1.5 (Type: Specified – Strategic Business) SHRMs: 1.5 Estimated time to complete:  1.5

HR Ethics Series: Building an Ethical Organization

Continuing Education Credits: Total PDUs/Contact Hours: 1.5 Strategic & Business Management PDUs: 0.5 Technical PM PDUs: 0.25 CEUs: .15 (Contact Hours: 1.5 hours) HRCIs: 1.5 (Type: General) SHRMs: 1.5 Estimated time to complete:  1.5 hours Self-Paced Online Course Description: Why

HR Ethics Series: Capitalism, Inequality, and Justice

Continuing Education Credits: CEUs: .15 (Contact Hours: 1.5 hours)HRCIs: 1.5 (Type: General)SHRMs: 1.5 Estimated time to complete:  1.5 hours (90 days access time) Self-Paced Online Course Description: Because it is the driving force behind economic organizations worldwide, capitalism is a

HR Ethics Series: Common Ethical Challenges

Continuing Education Credits: Total PDUs/Contact Hours: 1.5 Strategic & Business Management PDUs: 0.75 Technical PM PDUs: 0.25 CEUs: .15 (Contact Hours: 1.5 hours) HRCIs: 1.5 (Type: Specified – Strategic Business) Estimated time to complete:  1.5 hours (90 days access time)

HR Ethics Series: Corporations and Corporate Social Responsibility

Continuing Education Credits: Total PDUs/Contact Hours: 1.5 Strategic & Business Management PDUs: 0.75 Technical PM PDUs: 0.25 CEUs: .15 (Contact Hours: 1.5 hours) HRCIs: 1.5 (Type: Specified – Strategic Business) Estimated time to complete:  1.5 hours (90 days access time)

HR Ethics Series: Ethical Decision Making

Continuing Education Credits: CEUs: .15 (Contact Hours: 2 hours) HRCIs: 1.5 Estimated time to complete:  1.5 hours (90 days access time) Self Paced Online Course Description: Business leaders, managers, and staff at all levels of an organization will face decisions

HR Ethics Series: Issues in the Workplace

Continuing Education Credits: Total PDUs/Contact Hours: 1.5 Strategic & Business Management PDUs: 0.5 CEUs: .15 (Contact Hours: 1.5 hours) HRCIs: 1.5 (Type: General) SHRMs: 1.5 Estimated time to complete:  1.5 hours (90 days access time) Self-Paced Online Course Description: Among

HR Ethics Series: Leadership and Organizational Ethics

Continuing Education Credits: Total PDUs/Contact Hours: 1.5 Leadership PDUs: 1 Strategic & Business Management PDUs: 0.5 CEUs: .15 (Contact Hours: 1.5 hours) HRCIs: 1.5 (Type: Specified – Strategic Business) SHRMs: 1.5 Estimated time to complete:  1.5 hours (90 days access

HR Fundamentals for Managers

Continuing Education Credits: Total PDUs/Contact Hours: 3 Strategic & Business Management PDUs: 1 Technical PM PDUs: 0.5 CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 (Type: General) Estimated time to complete:  3 hours Self-Paced Online Course Description: Proper management of

HR Hot Topic: Employee Classification

Continuing Education Credits: Total PDUs/Contact Hours: 1.5 Leadership PDUs: 0.75 Strategic & Business Management PDUs: 0.75 CEUs: .15 (Contact Hours: 1.5 hours) HRCIs: 1.5 (Type: General) SHRMs: 1.5 Estimated time to complete:  1.5 hours (90 days access time) Self-Paced Online

HR Hot Topic: Flexible Work Arrangements

Continuing Education Credits: CEUs: 0.15 (Contact Hours: 1.5 hours) HRCIs: 1.5 (Type: General) SHRMs: 1.5 Estimated time to complete:  1.5 hours (90 days access time) Self-Paced Online Course Description: We live in a time where “alternative” work arrangements are becoming

HR Hot Topic: Pay Equity

Continuing Education Credits: CEUs: .15 (Contact Hours: 1.5 hours) HRCIs: 1.5 (Type: General) SHRMs: 1.5 Estimated time to complete:  1.5 hours (90 days access time) Self-Paced Online Course Description: The Equal Pay Act was passed in 1963, yet a 2020

HR Hot Topic: The Future of Work

Continuing Education Credits: Total PDUs/ Contact Hours: 1.5 Strategic & Business Management PDUs: 0.25 Technical PM PDUs: 0.25CEUs: 0.15 (Contact Hours: 1.5 hours) HRCIs: 1.5 (Type: Specified – Strategic Business) SHRMs: 1.5 Estimated time to complete:  1.5 hours (90 days

HR Hot Topics Bundle

Continuing Education Credits: Total PDUs/Contact Hours: 3 Strategic & Business Management PDUs: 1.5 Technical PM PDUs: 0.5CEUs: 1.5 (Contact Hours: 15 hours) HRCIs: 15 (Type: General: 13.5, Specified – Strategic Business: 1.5) SHRMs: 15 Estimated time to complete:  15 hours

HR in Times of Crisis

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 (Type: General) SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: When faced with a crisis, such as a natural disaster, terrorist

HR Tools for Engaging Top Performers

Continuing Education Credits: CEUs: 0.3 (Contact Hours: 3 hours) HRCIs: 3 (Type: General) Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: Learn how to attract, retain, and develop top talent using recruitment strategies, branding,

HR: Hot Topic: Recruiting Multi-Generational Employees

Continuing Education Credits: CEUs: 0.15 (Contact Hours: 1.5 hours) HRCIs: 1.5 (Type: General) SHRMs: 1.5 Estimated time to complete:  1.5 hours (90 days access time) Self-Paced Online Course Description: Recruiting multi-generational employees is crucial in a world where more individuals

Human Relations Course

ACE Credit Recommendation Reference Number: CFTA-0009 (CFT Course Code: SUP106) The Human Relations course provides an examination of the evolution of human relations in the workplace, concepts of motivation, and leadership behavior.  The role and function of the individual within an

Human Resource Development Course

Employee skills and motivation are critical for organizational success.  This course will help anyone increase their effectiveness, along with that of individuals with whom they work and the organizations of which they are a part (see complete description below). Click Here

Human Resource Management Course

ACE Credit Recommendation Reference Number: CFTA-0025 (CFT Course Code: A511) The Human Resource Management course covers all aspects of human resource management and its impact on both individuals and organizations. The text builds on a foundation of research and theory but also

Human Resource Selection Course

The Human Resource Selection course offers advanced treatment of the technical issues involved in developing and implementing selection programs within organizations. This course provides up-to-date research and applications for those already working in selection and provides current examples and exhibits

Human Trafficking and Human Smuggling Webinar

Two of the most disturbing crimes in our country which involve harm to those who are being smuggled into the country and then those who are exploited by human trafficking. Learn how big the crime is in the US and

Human Trafficking from the Survivor’s Perspective Webinar

Understanding Human Trafficking, the crime itself, is crucial for any AML investigators to understand in North America. Webinar Description and Intended Audience Understanding Human Trafficking, the crime itself, is crucial for any AML investigators to understand in North America. 89%

Identifying and Documenting CFT Community Development Activities Webinar

The CRA regulations are in the throes of tremendous change. Each of the regulatory agencies is in a different place in the revision process. All banks will continue to follow the current rulers for the foreseeable future Webinar Description and

Implementing Beneficial Owners on Legal Entities Webinar

This program is designed to focus on business accounts and the opening procedures, changing ownership, implementing this process and all the questions it brings. Webinar Description and Intended Audience Fast approaching May 11, 2018 deadline has us asking more complicated

Implementing Reg D Changes for Savings Accounts Webinar

The interim final rule allows depository institutions immediately to suspend enforcement of the six transfer limit and to allow their customers to make an unlimited number of convenient transfers and withdrawals from their savings deposits at a time when financial

Implementing Regulation CC Changes Webinar

The Consumer Financial Protection Bureau and the Federal Reserve Board jointly published amendments to Regulation CC that implement a statutory requirement to adjust for inflation the amount of funds depository institutions must make available to their customers. The amendments apply

Implementing the 2020 Uniform Residential Mortgage Loan Application Webinar

The Uniform Residential Loan Application (URLA) has been revised again. It is now nine pages in length. Use of the URLA, the Additional Borrower form, the Unmarried Addendum, the Lender Information form, and the Continuation Sheet is mandatory beginning November

Implementing the Fair Debt Collection Practices Act and Regulation F Webinar

The Fair Debt Collection Practices Act (title VIII of the Consumer Credit Protection Act) (15 USC 1692) became law in 1977. Now, after more than 40 years later, big changes are underway. Webinar Description and Intended Audience What? The Fair

Implementing the Revised URLA: Here are the Details! Webinar

The redesigned Uniform Residential Loan Application (URLA) is a complete overhaul of a document that has remained largely unchanged for two decades. These changes have the potential to cause disruptions as this is a critical form relied upon by many

Improving Employee Performance in Everyday Work Situations and Reviews Webinar

Many supervisors and managers dislike giving employees needed feedback about surfing the internet, not following procedures correctly, criticizing other employees, or delivering poor customer service. Supervisors and managers fear employees will become defensive, or the result will be an unproductive

Incident Response – Plan to Fail Webinar

Having an Incident Response Plan isn’t a suggestion, it is a requirement. Security breaches are inevitable, does your Plan provide a framework to guide you in responding effectively and timely? Webinar Description and Audience Select Registration Type and click Add

Income Opportunities: Near-Prime Consumer Loan Takeout Programs Webinar

With many banks tightening lending criteria, many prime, near-prime, and non-prime bank customers remain underserved by their primary financial instructions which choose to not fund many of these loan applicants. Forward flow relationships under well-defined agreements with institutional investors of

Increasing Fee Income Without Raising Fees Webinar

Many financial institutions are raising their fees – should you? More and more, fee revenue has become an important component of financial institution profitability. Webinar Description and Audience Many financial institutions are raising their fees – should you? More and

Individual Retirement Accounts (IRA): The Basics Webinar

While it may take years to build a confidence level where you can answer almost any question thrown your way, the goal of this webinar is to raise your comfort level if you are a rookie and to reinforce your

Information Security Program Framework Webinar

We will help develop a program that provides your institution with clear direction and guidance that meets and exceeds regulatory expectations while addressing real-world risks. Webinar Description and Intended Audience Explore the fundamental building blocks of a repeatable framework for

Innovation in Teams and Organizations

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: Innovation can make or break an organization in terms of its ability to win and

Intermediate Bank Accounting: 4 Part Series Webinar

Designed for bankers seeking to gain an understanding of accounting for more complex bank transactions as required under U.S. GAAP, along with the concept behind audit assertions, internal controls over financial reporting, consolidating statements and the statement of cash flows.

International Financial Management Course

As capital markets of the world become more integrated, a solid understanding of international finance has become essential for astute corporate decision making.  International Financial Management provides students with a foundation for analysis that will serve them well in their

Interviewing and Hiring Techniques Course

The workforce today is made up of more diverse groups than ever before.  With so many applicants to choose from, hiring managers are challenged to select the best people for their job openings.  Interviewing & Hiring Techniques will provide tips

Intro to Grant Writing

Continuing Education Credits: CEUs: .5 (Contact Hours: 5 hours) HRCIs: 5  SHRMs: 5  CFREs: 5 Estimated time to complete:  5 hours (90 days access time) Self-Paced Online Course Description: Leading a team through any task or project requires special skills,

Introduction to ACH 3-Part Webinar Series

This webinar will cover ACH Basics, ODFI Operations, ACH Rules, and ACH Origination.  Designed for back office operations, compliance officers, auditors, branch managers, Treasury/cash management professionals, frontline staff and customer service representatives. Webinar Description and Audience Introduction to ACH –

Introduction to ACH: The Basics Webinar

The ACH Basics and Overview is designed as an introduction to ACH processing. You will gain a broad understanding of the Automated Clearing House (ACH) Network and the processes the network follows. This is an excellent class for new operations

Introduction to Banking for New Employees Webinar

New to banking? Trying to put together the big picture? This webinar is an orientation for those of you who have joined our industry. We will look at the federal reserve system, the regulations, regulators and how banks make money.

Introduction to Business Analysis

Continuing Education Credits: Total PDUs/Contact Hours: 18 Strategic & Business Management PDUs: 8 Technical PM PDUs: 6 CEUs: 2.5 (Contact Hours: 25 hours) Estimated time to complete:  25 hours (180 days access time) Self-Paced Online Course Description: Business analysis is

Introduction to Commercial Lending Webinar

This webinar covers the basics of Commercial Lending and is a must for all new commercial lenders and/or those individuals who want to explore this vital discipline!  The training session will begin with a brief overview of “conventional” commercial lending

Introduction to Consumer Lending Webinar

The seminar will cover the basics of consumer lending including the consumer loan function, marketing consumer loans, and making consumer lending decisions based on the five (5) C’s of credit- capacity, capital, collateral, conditions, and character. Webinar Description and Audience

Introduction to Critical Thinking

Estimated time to complete:  7 hours (90 days access time) Continuing Education Credits:  CEUs: .7 (Contact Hours: 7 hours) HRCIs: 7 Self Paced Online Course Description Critical thinking is an intellectual model for reasoning through issues to reach well-founded conclusions.

Introduction to Cybersecurity

Continuing Education Credits: Total PDUs/ Contact Hours: 5Strategic & Business Management PDUs: 1.5 Technical PM PDUs: 2 CEUs: .5 (Contact Hours: 5 hours) HRCIs: 5 Estimated time to complete:  5 hours (90 days access time) Self Paced Online Course Description:

Introduction to Data Analysis

Continuing Education Credits: Total PDUs/Contact Hours: 5Strategic & Business Management PDUs: 1Technical PM PDUs: 2CEUs: 0.5 (Contact Hours: 5 hours) HRCIs: 5 SHRMs: 5 Estimated time to complete:  5 hours (90 days access time) Self-Paced Online Course Description: Whatever your

Introduction to Emergency Management in the U.S.

Continuing Education Credits: Total PDUs/Contact Hours: 10 Strategic & Business Management PDUs: 2 Technical PM PDUs: 5 CEUs: 1 (Contact Hours: 10 hours) Estimated time to complete:  10 hours (180 days access time) Self-Paced Online Course Description: Emergency management is

Introduction to Finance

Continuing Education Credits: Total PDUs/ Contact Hours: 3Strategic & Business Management PDUs: 2.75 CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: Understanding basic finance is important

Introduction to Leadership

Continuing Education Credits: Total PDUs/ Contact Hours: 5 CEUs: .5 (Contact Hours: 5 hours) HRCIs: 5 Estimated time to complete:  5 hours (90 days access time) Self Paced Online Course Description: No matter your age or what phase of your

Introduction to Management

Continuing Education Credits: Total PDUs/Contact Hours: 3 Strategic & Business Management PDUs: 0.75 Technical PM PDUs: 0.25 CEUs: .3 (Contact Hours: 3 hours) SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: Introduction

Introduction to Negotiations

Continuing Education Credits: Total PDUs/Contact Hours: 3 Technical PM PDUs: 0.5 CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: We all negotiate every day. And

Introduction to Nonprofit Management

Continuing Education Credits: CEUs: .5 (Contact Hours: 5 hours)  HRCIs: 5  SHRMs: 5 Estimated time to complete:  5 hours (90 days access time) Self-Paced Online Course Description: There are many differences between nonprofit organizations and for-profit organizations. Before delving into

IRA Advanced Issues OnDemand with Live Streaming Webinar

Attend the IRA Advanced Issues Seminar from the convenience of your own office via Live Streaming Video as it happens on August 26th (9:00 am – 4:00 pm Central Time), or at your own convenience with 6 months of OnDemand

IRA Basic Issues OnDemand with Live Streaming Webinar

Attend the IRA Basic Issues Seminar from the convenience of your own office via Live Streaming Video as it happens on August 25th (9:00 am – 4:00 pm Central Time), or at your own convenience with 6 months of OnDemand

IRA Beneficiary Payouts Webinar

As you have most likely heard, in 2020 we had some of the most comprehensive changes to IRAs as we have had in over 15 years. While a few of the changes leaned towards positive, the biggest change became a

IRA Overview (Self-Paced Online) Course

This IRA training course explains the regulations that govern IRA contributions; distribution rules; and IRA-to-IRA rollovers, IRA-to-IRA transfers, and direct rollovers (see complete description below). Estimated time to complete: 30-90 minutes Click Here for Course Description and Audience This online

IRA Update – Information and Clarification Webinar

Most everyone would agree that seeing the ball drop on New Year’s Eve ending the 2020 “crazy year” is a great thing. But what does it mean in the IRA World? Webinar Description and Intended Audience Most everyone would agree

IRA’s 4 Part Series Webinar

This four part series includes the following webinars. Click each link for a complete description of what will be covered in each session. Each Webinar can also be purchased individually. Webinar Description and Intended Audience This four part series includes

IRA’s Part 1 – Start with the Basics Webinar

The world of IRAs is a long and winding trail through the woods.  This is part one of a four-part series that will get you on your way to finding your path again.  Webinar Description and Intended Audience The world

IRA’s Part 2 – QP and IRA Rollovers vs. Transfers Webinar

This is a “must-attend” webinar for anyone – even remotely – involved in IRAs including, frontline, back-office operations, call center, investment department, and trust department personnel. Webinar Description and Intended Audience Qualify the Money! The questions that need to be

IRA’s Part 3 – Distributions and Beneficiary Payouts Webinar

In part three of this four-part series we will look at how the money flows to a primary vs. contingent beneficiary. Plus, watch out for the 9 red flags of beneficiary payouts. Webinar Description and Intended Audience The most legal

IRA’s Part 4 – How to Audit Your IRA Files Webinar

In the last part of this four-part series, we will discuss how to clean out those paper folders and what to scan in if you have electronic imaging. You will be provided with a list of the most common errors

IRAs and the CARES Act 2.0 Webinar

In order to get the latest updates and clarifications on all these time-sensitive changes, attending this clear, concise webinar will take away the confusion surrounding everything that is being published by different “experts” who may not have all the facts.

IRAs Beyond the Basics – Rollovers and Transfers Webinar

Some of the most misused and abused terminology in the IRA merry-go-round world are the terms “rollover” vs. “transfer”. These are not words that can be used interchangeably. If the term is not used correctly and indicated on the contribution

IRS Information Reporting: Rules and Forms Webinar

It’s that time of the year again when thoughts turn to IRS information reporting issues and the myriad rules to follow and forms to complete. This webinar deals with the many forms financial institutions must report, with an emphasis on

IT Examination Review-FDIC & CSBS INTREx Webinar

In this webinar we will do an overview of the INTREx work program including the IT Officer’s Questionnaire and changes to the rating system used. We will also highlight the INTREx program steps and sharing the potential “2021” exam focus

IT Excellence: 8 Ways to Improve Responsiveness and Results in Information Technology Webinar

Are you struggling with managing Information Technology (IT) and getting results in IT? Do you want to bring IT further into alignment with the business plan? If yes to either question, this webinar is for you! Webinar Description and Intended

It’s Just Math! Accounting for Bank Income Taxes for Beginners Webinar

The webinar covers the basic concepts of accounting for income taxes as required under U.S. GAAP with a focus on areas common to banks. Webinar Description and Intended Audience Designed for bankers new to accounting for income taxes, and those

It’s Time For A TRID Check-Up Webinar

It’s been about a year and a half since the TILA RESPA Integrated Disclosures went into effect. Do you still have questions? Do you feel like you’re in need of a TRID check up? Well, you are in luck! Webinar

Job-Specific BSA Training for Lending Department Webinar

Your lending area is busier than ever. In the midst of this chaos you are still expected to adhere to the requirements of the Bank Secrecy Act and ensure you are following your policies and procedures to protect your institution

Keeping Up With the Evolving World of IRAs – Basics and Advanced

Have you ever noticed sometimes when the IRA Guru leaves the financial institution it is without notice or training for a replacement??!!  On the first day of training, you feel like someone dropped you on the top of a mountain

Key Ratio Analysis Webinar

Ratios, ratios, and more ratios! What do they really mean? Many financial professionals including bankers use financial ratios on a regular basis. But do they always use the same ratios and more importantly, do they always interpret the ratios in

Law and Banking: Applications Course

ACE Credit Recommendation Reference Number: CFTA-0010 (CFT Course Code: A206) Business Law and, more generally, the legal environment of business, have universal applicability.  A student entering virtually any field of business must have at least a passing understanding of business

Law and Banking: Principles Course

ACE Credit Recommendation Reference Number: CFTA-0011 (CFT Course Code: A196) From the Judicial Process to Written Contracts, and Consumer Protection to Wills, Trusts, and Estates, this course will provide you with an extensive overview of the principles of law as

Leaders and Work-Life Balance

Continuing Education Credits: Total PDUs/ Contact Hours: 3Technical PM PDUs: 2 CEUs: .3 (Contact Hours: 3 hours) Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: Why can it be so difficult to balance

Leadership and Management for Women in Business

Continuing Education Credits: Total PDUs/Contact Hours: 3 Strategic & Business Management PDUs: 0.75 Technical PM PDUs: 0.75CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description:

Leadership in a Nonprofit Organization

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 (Type: General) SHRMs: 3 CFREs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: The success of any nonprofit organization can rely on

Leading and Managing Change

Continuing Education Credits: Total PDUs/ Contact Hours: 4 Strategic & Business Management PDUs: 0.5Technical PM PDUs: 1.75CEUs: .4 (Contact Hours: 4 hours) HRCIs: 4 Estimated time to complete:  4 hours (90 days access time) Self Paced Online Course Description: Whether

Leading from a Distance

Continuing Education Credits: CEUs: 0.3 (Contact Hours: 3 hours) HRCIs: 3 (Type: General) Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: This course explores the dynamics of leadership and how they are impacted when

Leading High-Performance Teams

Continuing Education Credits: CEUs: 0.3 (Contact Hours: 3 hours) HRCIs: 3 (Type: General) Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: More than ever, organizational success relies upon the ability to both create and

Leading Teams

Estimated time to complete:  5 hours (90 days access time) Continuing Education Credits:  Total PDUs/ Contact Hours: 5Technical PM PDUs: 1CEUs: .5 (Contact Hours: 5 hours)HRCIs: 5 Self Paced Online Course Description Leading a team through any task or project

Leading the Courtney Museum Simulation

Continuing Education Credits: CEUs: 1 (Contact Hours: 10 hours) HRCIs: 10 (Type: Specified – Strategic Business) SHRMs: 10 CFREs: 10 Estimated time to complete:  10 hours (180 days access time) Self-Paced Online Course Description: Whether you have years of experience

Leading Your People to Success Course

The Leading Your People to Success course discusses how supervisors can use proven techniques to empower their employees (see complete description below). Click Here for Course Description and Audience The Leading Your People to Success course discusses how supervisors can use proven

Legal Essentials for Lenders Webinar

This program covers important legal issues and concepts which must be understood and consistently applied to enforce the Bank’s liens and other legal rights, avoid litigation and better serve customers. The goal is to provide an opportunity to learn or

Legal Foundations in Banking

Continuing Education Credits: CEUs: 0.4 (Contact Hours: 4 hours) Estimated time to complete:  4 hours (90 days access time) Self-Paced Online Course Description: As a vital part of the U.S. economy and a necessity for most Americans, the banking industry

Legal Issues of New Account Documentation

Seminar Description Managing risk is the #1 priority for all financial institutions and it all starts at the new account desk.  Well-trained bankers who recognize and stop attempted dishonest activity are the first line of defense in protecting a financial

Legal Liabilities When Check Fraud Occurs Webinar

Check fraud losses are estimated to exceed $18 billion each year. A recent nationwide counterfeit check operation is projected to have caused over $9 million in losses. With more and more counterfeit checks flooding financial institutions, this number is sure

Lending 101 Webinar

All information in the webinar will be clearly-documented in a colorful and user-friendly handbook. This is a wonderful resource manual – lenders, loan processors and compliance officers will refer to this booklet time and time again. In addition to providing

Lending Compliance for Marijuana-Related Businesses Webinar

The “Hemp Farming Act of 2018,” as passed in the 2018 Farm Bill, legalizes industrial hemp and hemp-derived CBD at the federal level. This is big news-an entirely new industry of potential commercial loan customers waiting to hear about the

Lending to Active Duty Servicemembers Webinar

This 90-minute webinar will cover the two federal laws that govern the extension of credit to active duty Servicemembers; the Servicemember’s Civil Relief Act (SCRA) and the Military Lending Act (MLA). Webinar Description and Intended Audience This 90-minute webinar will

Lending to Legal Entity Customers Webinar

BSA examiners are digging deeper and beginning to ask more questions about the lending function in recent Bank Secrecy Act exams. Could a BSA examiner possibly find loan fraud in your files that had not been detected by your bank’s

Lending to Municipalities Webinar

This webinar has been developed for banks and bankers who are aware of opportunities to serve their community through credit services to municipalities and other local government or quasi-governmental organizations (i.e. volunteer fire departments, emergency health care providers, political subdivisions,

Lending to Non-Profit and Religious Organizations Webinar

This course will cover the major lending risks related to this type of financing and discusses how a bank can prudently manage these risks by exposing participants to the appropriate methods of analyzing and lending to Non-Profit Organizations and Religious

Let’s Face It! The Constant Threat of Social Engineering Webinar

Every day, we are confronted with social engineering in one form or another. Some types are not as dangerous or malicious as others. Regardless, all social engineering attempts have one goal, to influence your actions or decisions Webinar Description and

Letters of Credit Webinar

This webinar provides an essential understanding of letters of credit, including letter of credit terminology, structure and function. Whether your bank issues letters of credit, accepts letters of credit or takes liens on letter of credit rights, this program is

Living Trust Documents Webinar

Financial institutions are required to complete transactions for customers who have created revocable and irrevocable trusts. To protect your financial institution’s interests when using living trust documents, it is imperative to understand the basic do’s and don’ts. Webinar Description and

Loan Coding, Risk Weighting Loans and Reporting Unfunded Commitments -2 Part Series Webinar

This 2-part webinar will focus on loan information reportable in the Call Report which provides critical information for bank management and regulators. The rules for coding loans reported in Schedule RC-C and reporting conditionally vs. unconditionally cancelable commitments in RC-L

Loan Denials and Other Adverse Action Notices Webinar

When a lender takes adverse action against an applicant the natural instinct is to want to get it off their desk as quickly as possible and move on to a loan(s) they can make. There’s nothing wrong with that but

Loan Documentation 101 – Two-Part Webinar

Learn about basic loan documentation principles and practices under Revised Article 9 for collateral. Webinar Description and Intended Audience Part One – Basic Secured Loan Documentation Monday October 5, 2020 2:30 PM-4:30 PM EST Learn about basic loan documentation principles

Loan Documentation 101: Basic Secured Loan Documentation Webinar

This is for Part 1 Only.  For series pricing, click here Learn about basic loan documentation principles and practices under Revised Article 9 for collateral. Webinar Description and Intended Audience Learn about basic loan documentation principles and practices under Revised

Loan Documentation 101: Lien Perfection, Business Collateral Webinar

This is for Part 2 Only.  For series click here Learn about specific classifications of collateral and language description requirements for UCC-1s and security agreements. Borrowing base certificates and other documentation topics will also be discussed. Webinar Description and Intended

Loan Documentation for “Secured” Commercial Lending Transactions Webinar

Basic “business” structure, loan “structure,” and loan “support” will be highlighted along with a review of “secured” loan documentation including promissory notes (signature requirements, authority & capacity, confession of judgment clause, jury waiver, and arbitration agreement). Webinar Description and Intended

Loan Documentation for the Agriculture Lender Webinar

This webinar will provide bankers with an essential understanding of agricultural collateral, the risks presented by agricultural lending, agricultural loan documentation and loan administration. Webinar Description and Intended Audience Gain an essential understanding of agricultural collateral, risk management, loan documentation,

Loan Documentation: Top 10 Mistakes and How to Avoid Them Webinar

This webinar draws upon the speaker’s 25 plus years of teaching loan documentation and practicing law. Experienced bankers will benefit from confirmation of knowing “the right thing to do.” New lenders will learn to avoid the most frequent exceptions and

Loan Modifications-What are the Compliance Issues Webinar

This webinar will deal with the ins and outs of making changes to loans of all types. We’ll discuss the compliance and legal requirements, operational challenges, and impacts to borrowers, guarantors, and other parties to the loan. We’ll also deal

Loan Participations for Community Banks: Risks and Rewards Webinar

This program covers the risks and rewards of loan participations to both the lead bank and the purchasing bank. Attendees will gain a thorough understanding of Participation Agreements. Webinar Description and Intended Audience This program covers the risks and rewards

Loan Participations: What You Should Know Webinar

When a bank enters into a lending arrangement with a borrower, or some time thereafter, the bank may wish to sell a portion of the loan to another bank. Or a bank may wish to purchase a portion of a

Loan Structure, Documentation, and Compliance Training Webinar

Attend this proactive webinar and receive a thorough overview of commercial lending requirements from a “loan” structure, documentation, and compliance perspective. Webinar Description and Intended Audience Attend this proactive webinar and receive a thorough overview of commercial lending requirements from

Loan Structuring for Short Term Loans and Lines of Credit Webinar

This course is designed to demonstrate the factors required to consider in establishing the proper loan amount for short-term needs, and not rely solely upon a formula-driven approach. This is the essence of short-term loan structuring. During this session, the

Making the Case: Here’s What We Want to Train and Why Webinar

This session will help training professionals to speak the language of the executive, tie in training tactics to company-wide strategies, and present training KPI’s that will earn training dollars. Webinar Description and Intended Audience As a new budget year approaches,

Management Course

ACE Credit Recommendation Reference Number: CFTA-0019 (CFT Course Code: A443) This Management course presents management theory and applications in an engaging narrative style not commonly found in textbooks. The author’s unique organization and features focus on the critical theories and enhance

Managing a Remote Work Staff Webinar

Many of us are adjusting to a new structure of work. With so many remote workers, managers need to rethink the methods they use for contact and support of an off~site staff. Webinar Description and Intended Audience Many of us

Managing a Successful Call Center Webinar

Call Centers create a competitive advantage for organizations that learn to create them well; whether there are two or two hundred people answering calls. In most instances, calls are answered by an (AVRS) automated voice response system allowing the caller

Managing Change Course

The Managing Change course is comprised of six modules that introduce common threads in the ensuing case studies and readings on organizational change. The materials in this edition—cases and readings—have been chosen and arranged to introduce change as an integrated

Managing in a Modern Organization

Estimated time to complete:  5 hours (90 days access time) Continuing Education Credits:  Total PDUs/ Contact Hours: 5 Strategic & Business Management PDUs: 1.5 Technical PM PDUs: 1 CEUs: .5 (Contact Hours: 5 hours) HRCIs: 5 Self-Paced Online Course Description

Managing People

Continuing Education Credits: Total PDUs/ Contact Hours: 5Strategic & Business Management PDUs: 0.5Technical PM PDUs: 1CEUs: .5 (Contact Hours: 5 hours) HRCIs: 5 Estimated time to complete:  5 hours (90 days access time) Self Paced Online Course Description: To be

Managing Performance and Productivity Course

This Managing Performance and Productivity course covers the management principles needed by today’s supervisors. It discusses how supervisors can use processes and systems to encourage maximum productivity of their employees (see complete description below). Click Here for Course Description and

Managing Real World Projects

Continuing Education Credits: PMI PDUs: 10Leadership PDUs: 4.5 Strategic & Business Management PDUs: 1.25 Technical PM PDUs: 4.25 IACET CEUs: 1 (Contact Hours: 10 hours) HRCI Credits: 10 (Type: Specified – Strategic Business) SHRM PDCs: 10 Estimated time to complete: 

Managing Remote Employees

Estimated time to complete:  3 hours (90 days access time) Continuing Education Credits:  CE Credits:Total PDUs/ Contact Hours: 3 Strategic & Business Management PDUs: 0.5 Technical PM PDUs: 1.25 CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 Self Paced Online

Managing the Stress & Discord of 2020 Webinar

How does an employer balance the conflicting employee opinions and tensions in the workplace? Some of these challenges are unprecedented, while others put a new spin on existing employment laws. The laws include the EEO discrimination laws protecting “political beliefs.”

Managing Your ACH Risk – Two-Part Webinar

This two-part Managing Your ACH Risk webinar is a perfect course for compliance, audit, operations and senior management, and those sitting for the AAP exam. Webinar Description and Audience Part 1 – Managing Your ACH Risk Wednesday, June 14th, 2017

Managing Your Managed Service Provider Webinar

Many institutions utilize a Managed Service Provider these days to manage IT infrastructure, often providing more expertise while saving some cost. But when it comes to protecting your data, the term “cybersecurity” can mean different things to different organizations. Webinar

Mapping Multi-Tiered Business Accounts Webinar

Today’s business structure environment is very complex. You will open many types of business accounts with multiple layers of ownership.  This program will focus on different structures and common errors. Webinar Description and Audience Today’s business structure environment is very

Mapping Multi-Tiered Business Accounts with New CDD Webinar

Today’s business structure environment is very complex. You will open many types of business accounts with multiple layers of ownership. This program will focus on different structures and common errors. Webinar Description and Intended Audience Today’s business structure environment is

Marijuana and the Workplace

Continuing Education Credits: CEUs: .15 (Contact Hours: 1.5 hours) HRCIs: 1.5 (Type: General) Estimated time to complete:  1.5 hours (90 days access time) Self-Paced Online Course Description: Medical marijuana is legal in more than half the states and the District

Marketing & Advertising Compliance-Two Part Series Webinar

This is a two-part webinar series that covers the comprehensive landscape of marketing and advertising compliance requirements. In these webinars we’ll provide many examples of how the rules apply as well as recommendations on how to deal with all the

Marketing and Advertising Compliance Webinar

If you read the first CFPB enforcement action carefully, it’s clear what is being targeted: sales and marketing practices. Now is a great time to learn from others’ mistakes, even if you’re not a big bank subject to the Bureau’s

Marketing Automation

Continuing Education Credits: Total PDUs/Contact Hours: 3.5 Strategic & Business Management PDUs: 1.75 Technical PM PDUs: 1.75 CEUs: .35 (Contact Hours: 3.5 hours) HRCIs: 3.5 (Type: Specified – Strategic Business) SHRMs: 3.5 Estimated time to complete:  3.5 hours (90 days

Marketing Course

ACE Credit Recommendation Reference Number: CFTA-0012 (CFT Course Code: A198) The primary objective of this Marketing course is to provide materials that not only introduce the student to the field of services marketing, but also acquaint the student with specific customer

Masterful Time Management Webinar

Masterful Time Management will equip you with the tools and tips to deal with the challenges of creating the best mindset in hectic environments, getting things done effectively and efficiently, and resolving time-eroding issues as they pop up. Webinar Description

Microsoft Project Basics

Continuing Education Credits: Total PDUs/Contact Hours: 3 Strategic & Business Management PDUs: 0.25 Technical PM PDUs: 2.5CEUs: .3 (Contact Hours: 3 hours) SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: This course

Microsoft Word Basics

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours) SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: This is an introductory-level course designed to both build a foundation of essential skills in

Mobile Marketing

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours)HRCIs: 3 Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: In the age of smartphones, it is a foregone conclusion that marketing efforts should be

Money and Banking Course

ACE Credit Recommendation Reference Number: CFTA-0017 (CFT Course Code: A200) The Money and Banking course teaches the role of money, credit, and financial institutions in the U.S. economy (see complete description below). Click Here for Course Prerequisite Info CFT strongly

Money Laundering the New Way – Virtual Currency, Prepaids, Marijuana, Etc. BSA Webinar

This program focuses on the new types of financial crimes and how to detect them. You will learn how these products can be used for financial crimes and how to mitigate the risk. We will also cover elder fraud, human

Mortgage Compliance Update: Reg Z, RESPA, Flood Insurance, Fair Lending and UDAAP

No area of compliance has undergone such extensive change as consumer mortgage lending. From the financial crisis on, including Dodd-Frank, seldom has a sector of banking seen as many new and enhanced regulatory requirements (see complete description below). Click Here

Mortgage Lending Hot Topics Webinar

Join Regulatory Compliance Counsel Michael Christians for a recap of mortgage lending compliance issues that financial institutions faced in the second half of 2019 and a look ahead at what to expect in 2020. Webinar Description and Intended Audience Join

Mortgage Loan Originator Required Training (Part 1 of 2) Webinar Series

Session One in the series will focus on the Reg B requirements for the life of the loan including the application process, monitoring information, and provision of appraisal/valuation copies and disclosures. Additional information will be included for applications covered by

Mortgage Loan Originator Required Training Webinar Series (Part 2 of 2)

Session Two in the series will focus on the “mortgage life cycle: and review of the requirements when the loan application has been completed, including common problems. How do you underwrite and approve a mortgage loan request? What notices are

Mortgage Origination Compliance – Two-Part Webinar

How can you keep all the requirements straight in your head so you can be sure to not miss anything? In this 2-part webinar, we’ll discuss all the relevant requirements and considerations in the origination process. Webinar Description and Intended

Mortgage Origination Compliance Part 2 Webinar

THIS IS FOR PART 2 ONLY.  SEE WEBSITE FOR SERIES.  There are numerous compliance requirements when originating a consumer-purpose mortgage loan. Most people think about the TRID requirements (TILA-RESPA Integrated Disclosures), but there are many more.  How can you keep

Mortgage Origination Compliance: Part 1 Webinar

THIS IS FOR PART 1 ONLY.  SEE WEBSITE FOR SERIES PRICING. How can you keep all the requirements straight in your head so you can be sure to not miss anything? In Part 1 of this 2-part webinar, we’ll discuss

Mortgage Servicing Compliance, Including Guidance During COVID-19 Times Webinar

In a sense, servicing consumer mortgage loans has always been a bit of the “wild west” of compliance, meaning there was little in the way of rules and regulations. But thanks to the COVID-19 events of 2020, including the difficulties

Most Common TRID Issues Webinar

In this webinar we’ll explore those hot spots, gray areas, and frequently-violated provisions. We’ll spend time discussing the timing of the various disclosures (which can get quite complicated), disclosure of fees, and calculating tolerances and potential reimbursement issues. Our goal

Motivating Your Staff Course

The concepts in this Motivating Your Staff course are meant to help create a work environment where people are empowered and inspired to excel.  There are simple ways to identify and remove the complications that make it difficult to do

Must Have Skills For Customer Service Success Webinar

Today, more than ever before, good customer service is vital to the success of any institution. Research says that it takes 10 times the effort to keep a customer loyal to an institution today in comparison to the effort it

Nailing Your Job of Head Teller Webinar

Frontline positions are, without question, one of the most critical jobs at any financial institution. Frontline staff has the best opportunity to reflect the bank’s values and ambitions for customer service. It’s essential that your frontline staff has a well-trained

Negotiation for Women In Business

Continuing Education Credits: Total PDUs/ Contact Hours: 3Technical PM PDUs: 1.75CEUs: .3 (Contact Hours: 3 hours)HRCIs: 3 (Type: General)SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: This course defines negotiation and reviews

Negotiations: Making Business Deals

Continuing Education Credits: Total PDUs/Contact Hours: 4 Strategic & Business Management PDUs: 2.25 Technical PM PDUs: 1.25CEUs: .4 (Contact Hours: 4 hours) HRCIs: 4 SHRMs: 4 Estimated time to complete:  4 hours (90 days access time) Self-Paced Online Course Description:

Negotiations: Resolving Disputes

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: This course is designed to help managers and other decision makers learn to settle

Network Security Scenarios

Continuing Education Credits: Total PDUs/Contact Hours: 5Strategic & Business Management PDUs: 0.5 Technical PM PDUs: 4.5 CEUs: 0.5 (Contact Hours: 5 hours) HRCIs: 5 SHRMs: 5 Estimated time to complete:  5 hours (90 days access time) Self-Paced Online Course Description:

Networking and Mentorship for Women in Business

Continuing Education Credits: Total PDUs/Contact Hours: 3 Strategic & Business Management PDUs: 0.5 Technical PM PDUs: 1.5 CEUs: .3 (Contact Hours: 3 hours) SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: Making

Networking for Success

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours) SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: Networking has become a significant part of the professional process, altering the way both entrepreneurs

New BSA Officer Training Webinar

You have been appointed the new Bank Secrecy Officer for your bank. You now feel like a deer caught in the headlights–what to do, where to start, who can help? All these thoughts are running through your mind… Webinar Description

New Deposit Compliance Officer Orientation Webinar

Are you the new Deposit Compliance Officer? What do you have to do and what do you have to know? It’s a big job and you have many different regulations to get a handle on. Webinar Description and Intended Audience

New FedLine Security Requirements-What You and Your Institution Need to Know Webinar

Organizations will need to complete these components during the 2021 calendar year. Moving forward financial institutions are required to complete the program annually. Webinar Description and Intended Audience The Federal Reserve began notifying financial institutions in early 2021 regarding new

New FFIEC AIO Handbook-Regulatory Expectations Webinar

The new Architecture, Infrastructure, and Operations Booklet was developed to reflect the changing technological environment and increasing need for security and resilience. This webinar will include an overview of the new booklet and examiner expectations for your architectural design, infrastructure,

New General QM Webinar

In December 2020, the CFPB finalized new requirements for the General QM and these were set to take effect on March 1, 2021. However, it later delayed that mandatory compliance date to October 1, 2022. In essence, the CFPB planned

New Interagency Proposed Flood Insurance FAQs Webinar

The Federal Reserve, Farm Credit Administration, FDIC, NCUA and OCC have proposed revisions to the Interagency Questions and Answers Regarding Flood Insurance. In addition to reorganizing the Q&As and making changes to provide more clarity on some existing topics, new

New QM Standards Under the Truth in Lending Act Webinar

On December 10th, the Consumer Financial Protection Bureau (CFPB) issued two final rules that make significant changes to Regulation Z’s ability to repay requirements.  Enroll to find out more about this important information. Webinar Description and Intended Audience On December

New Technology: Cash Recyclers, Pod Banking & ITMs Webinar

Banking as we’ve known it is rapidly changing. Apps, pod banking, cash recyclers, interactive teller machines, and other new technologies are affecting how we do business and offering new challenges to security. Webinar Description and Intended Audience Banking as we’ve

New TILA-RESPA Integrated Disclosure (TRID) Rule: Are You Ready? Webinar

It’s close to the bottom of the ninth inning in the TRID game. How is your bank doing? One of the biggest mistakes lenders are making is to assume the new rules are just about paperwork: we’re just replacing one

New to Banking? Learn More About Our Industry Webinar

New to banking? Trying to put together the big picture? This webinar is an orientation for those of you who have joined our industry. We will look at the federal reserve system, the regulations, regulators and how banks make money.

Non-Compete Agreements and Restrictive Covenants: Protecting Your Organization Webinar

Please join Bob Gregg as he examines the key considerations for requiring that employees sign a non-compete agreement, factors that will impact whether an agreement can be enforced, and alternatives to a non-compete agreement that should be considered. Webinar Description

Notary Public Webinar

Being a notary public is a responsibility assumed by many financial institution employees. Unfortunately, most do not understand the personal liability when agreeing to serve in this capacity. Notaries and others will learn best practices for dealing with issues unique

OFAC: Can We Comply? Webinar

In today’s shifting political landscape, the questions is can we comply? Will we have a hit? It is a crazy quilt of OFAC sanctions and programs, that we are asked to comply with. It is your job to manage the

Officer Calling: Prospecting, Preparing, Presenting Webinar

Business Development is a vital part of the lending process for Loan Officers, Relationship Managers, Branch Managers, Customer Service Representatives and anyone who has the responsibility of developing good business for their financial institutions. Understanding how to build and retain

Onboarding Your New Hire Webinar

For banks that are serious about taking Onboarding up a notch, this dynamic program will help raise the bar for engaging and training new employees. Webinar Description and Audience How do you check all the required boxes while still maintaining

Online Deposit Account Opening

Opening deposit accounts online is now becoming a way of life instead of an exception. In building your system, you will not only need your marketing people involved from the outset but also your compliance team. The question is how

Open-End Credit Rules-Most Common Issues Webinar

This two-hour program focuses on the basic rules for open-end credit. If a financial institution offers any form of open-end consumer credit staff members need to understand the basic rules that govern the product. . Webinar Description and Intended Audience

Open-Ended Lines of Credit: Compliance Issues Webinar

This webinar will focus on the personal/overdraft lines and HELOC requirements. We will discuss how to ensure all the Reg. Z rules are followed, especially around disclosures. Webinar Description and Audience Complying with the open-ended provisions of Regulation Z is

Opening Accounts For High Risk Customers: Documentation, Scripts and Risk Mitigation Webinar

If you choose to bank some of the high risk customer groups, what should you be looking for and what paperwork and documentation should you get before you enter the relationship?  This webinar will delve into scripts, documentation, and monitoring

Opening Accounts for Marijuana Related Businesses Webinar

Are you going to bank this industry? How will you bank this industry? What is going on at the federal level? All of these questions will be addressed during this program on how to bank marijuana related businesses (MRBs) and

Opening Accounts for Nonprofits and Charities Webinar

From clubs to campaigns, these organization accounts have different rules and procedures for each. Learn how to set-up these different nonprofit organizations, associations and corporations. This program is a must for those who open accounts for community, civic and fund

Opening Accounts for Nonresident Aliens Webinar

It has always been challenging to open accounts for nonresident aliens and to identify the person we are doing business with. Since the USA PATRIOT Act, Customer Identification Program (CIP) law passed, opening these accounts and covering the required documentation

Opening and Managing Court Ordered Accounts Webinar

Your account holder, the federal government or the court has named someone legally to act on his or her behalf. Now what? Webinar Description and Intended Audience Your account holder, the federal government or the court has named someone legally

Opening Business Accounts Webinar

Understanding designations, rules and authority on all different types of business accounts can assure that you are taking the proper precautions and can assist you in avoiding errors that can be costly to your organization. Webinar Description and Intended Audience

Opening Complex New Accounts: 2-Part Series Webinar

Webinar Description and Intended Audience This is a two-part series to be held on October 26th and 28th. The prices above include all sessions. Each session can also be attended individually by clicking on the links below. Covered Topics Opening

Opening Deposit Accounts for Nonresident Aliens – Changes on the W-8BEN Webinar

New W-8BEN rules came out with IRS Notice 2017-46. The back and fourth on foreign TINs and date of births has been resolved. During this program we will review the W-8BEN and the 1042S reporting in light of new rules.

Opening Fiduciary Accounts Webinar

During this program we will review the set-up, documentation and legal issues involved in these high-risk accounts. You will learn how to style these accounts and get the signature card perfect every time. Webinar Description and Audience Your account holder,

Opening Foreign Business Accounts – CIP, CDD and Risk Webinar

During this program we will take a look at the international business scene. Some businesses are operating in the US and may register with the Secretary of State and some just have bank accounts. Learn how to distinguish between those

Opening High-Risk Customer Accounts: More is Better – Webinar

The BSA exam identifies many services and customers as high risk for money laundering. We will cover the high risk customers and services listed in the BSA exam manual and being to see their impact into our AML program. –

Opening LLC Accounts Webinar

During this webinar we will bring you up to speed on all the new intricacies with Limited Liability Companies (LLC). Learn how to document and set up resolutions for complicated multi-tierred LLCs. You will study Series LLCs, Reverse 1031 Exchange

Opening Minor Accounts Webinar

We love our minor accountholders and yet…it is sometimes hard to know what we can do and what we can’t do for those who are under age at our bank. Webinar Description and Audience We love our minor accountholders and

Opening New Accounts Part 1: Personal/Consumer Accounts Webinar

This two-hour workshop, which is Part I of a three-part series, focuses on the risks, procedures, best practices, and compliance requirements for opening Personal and Consumer Accounts. Attendees will gain an understanding of proper documentation requirements, ownership options, proper account

Opening New Accounts Part 2: Business Accounts Webinar

This two hour Webinar, which is Part 2 of a three part series, examines not only the compliance requirements on business entities available in most states but clearly identifies who has authority to open and transact on the account. Webinar

Opening New Accounts Part 3: Trust and Fiduciary Accounts Webinar

Formal, Informal, Revocable, Irrevocable, Minor Custodial Accounts, Court Ordered Accounts – what does it all mean? It never fails to raise the panic level when someone dumps a binder full of legal documents on your desk and requests to open

Opening New Accounts Series: Personal/Consumer, Business, Fiduciary/Trust Webinar

This informative webinar is for all customer contact personnel, supervisors and officers whose responsibilities include opening or managing new accounts and certificates of deposit. Excellent for supervisors or officers who have recently assumed the responsibility of the new account area

Opening New Accounts-3 Part Series Webinar

This is a three-part series to be held on March 2, 4, and 9. The prices above include all sessions. Each session can also be attended individually by clicking on the links below. Webinar Description and Intended Audience Covered Topics

Opening Trust Accounts Webinar

This webinar will cover standard trust-opening procedures and many “dos and don’ts” that arise as trusts and account holder situations change. We will look at state specific issues including LDPS on trust accounts. Webinar Description and Audience Many customers use

Organizational Behavior Course

ACE Credit Recommendation Reference Number: CFTA-0017 (CFT Course Code: A564) The Understanding Organizational Behavior course studies the scholarly foundations upon which the science of organizational behavior is built. You will learn how to transform business challenges into personal opportunities and organizational

OSHA COVID Emergency Temporary Standard-Financial Institution Compliance Toolkit Webinar

Use discount code TOOLKIT20 for 20% off of this webinar and toolkit. *Code is only valid for “OSHA COVID Emergency Temporary Standard – Financial Institution Compliance Toolkit”, and is available through October 1, 2021. President Biden introduced his COVID Plan

Outsourced Third Party Risk Management Webinar

When you outsource, you are placing your confidential customer information in someone else’s hands along with the availability and security of that information, but you still retain the responsibility for ensuring the integrity, confidentiality, availability and security of the information

Overdraft Programs- The Danger Zones Webinar

It’s 2021 and the examiners are expected next month. Will your financial institution pass the test? Webinar Description and Intended Audience It’s 2021 and the examiners are expected next month. Will your financial institution pass the test? This program is

Overdrafts Webinar

Over the last several years, we have seen more and more compliance requirements and regulatory guidance as it relates to overdrafts. Overdrafts continue to be a hot button issue with examiners as there has been a shift in mentality from

Pandemic Fraud: What’s Ahead Webinar

The spread of COVID-19 has launched a million frauds by criminals. The pandemic has created a climate of fear in the country. Fear about the economy, obtaining basic supplies, or just paying necessary bills has made people vulnerable. Webinar Description

Pandemic Planning: A New Reality, New Regulatory Guidance: Are You Prepared Webinar

With the recent pandemic classification of the Coronavirus (COVID 19) and the March 6 release of the FFIEC updated Pandemic Plan, now is a good time to review your Pandemic Plan and complete a tabletop test to help ensure your

Performance Appraisals That Work Webinar!

Performance Appraisals That Work enables business professionals to compose employee evaluations with a practical system regardless of their field. This webinar shows you how to plan, draft and review appraisals to align with your organizational mission and objectives. Webinar Description

Performance Management

Continuing Education Credits: Total PDUs/ Contact Hours: 3 Strategic & Business Management PDUs: 1Technical PM PDUs: 0.75 CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self Paced Online

Performing Your ACH Audit and Tips for Your ACH Risk Assessment Webinar

Spend this webinar with an ACH Auditor and hear what she looks for when performing the ACH Audit and ACH Risk Assessment. Webinar Description and Intended Audience Spend this webinar with an ACH Auditor and hear what she looks for

Personal Creativity

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours) Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: This course examines how one can become a more creative person. By stimulating creativity through various techniques

Personal Growth

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 (Type: General) SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: Today’s professionals are under an increasing amount of pressure to be

PgMP® Exam Prep Course

Continuing Education Credits: PMI PDUs: 25 Leadership PDUs: 7.5 Strategic & Business Management PDUs: 9.25 Technical PM PDUs: 8.25 IACET CEUs: 2.5 (Contact Hours: 25 hours) Estimated time to complete:  25 hours Self-Paced Online Course Description: This course provides a

Phishing 101: How Employees Are Targets Webinar

This discussion will highlight the advancements in cybercrime and social engineering that are targeting our people resources. Best practices will be discussed for processes necessary to improve the weakest links in our institutions. With a reliable process, we can measure

Poor Box Drilling Creates Lawsuits Webinar

Questions regarding the collection of past due box rent, drilling delinquent boxes, securing drilled and inventoried box contents, reporting abandoned property to our state authorities and many other legal and compliance issues have caused great concern and confusion for the

Power of Attorney Documents-How to Prevent Loss Webinar

This program will look at power of attorney “dos and don’ts” and how to prevent your institution from making costly mistakes in handling these high-risk documents. We will also provide you with some guidance about what procedures you should have

PowerPoint for Business

  Continuing Education Credits: Total PDUs/ Contact Hours: 3Technical PM PDUs: 1.75CEUs: .3 (Contact Hours: 3 hours) Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: As technology continues to change the way that

PRACTELL – The Complete Teller Training Solution

Already Registered for PRACTELL Teller Training?  You Can Log-In To Your Course HERE! Do you have 6 or More employees that you would like to enroll in Teller Training? LEARN THE IMPORTANT PRINCIPLES OF TELLERING IN SIX INTERACTIVE UNITS This

Principles of Banking Course

ACE Credit Recommendation Reference Number: CFTA-0013 (CFT Course Code: A207) The Principles of Banking course explores the fundamental principles and practices of banking and credit in the United States.  This fundamentals of banking course gives an excellent overview of financial services, including

Principles of Marketing for Nonprofit Organizations

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 (Type: Specified – Strategic Business) SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: When we think of marketing, we typically think

Proactive Relationship Customer Service Webinar

When it comes to servicing your customers, you need to think through the lens of the customer to move that experience from ordinary to extraordinary! What is the gap between where you are today and where you want to be

Problem Loan Workout in Today’s Market Webinar

Attend this webinar to learn how to better manage “problem loans” and protect the rights of the bank in today’s market! Webinar Description and Intended Audience Attend this webinar to learn how to better manage “problem loans” and protect the

Project Management Course

All managers, whether brand-new to their positions or well established in the corporate hierarchy, can use a little brushing-up now and then. The skills-based project management course is filled with ideas and strategies to help managers become more capable, efficient,

Project Management Team Leadership

Continuing Education Credits: Total PDUs/ Contact Hours: 18Strategic & Business Management PDUs: 1 Technical PM PDUs: 7 CEUs: 1.8 (Contact Hours: 18 hours) HRCIs: 18 SHRMs: 18 Estimated time to complete:  18 hours (180 days access time) Self-Paced Online Course Description:

Project Management: New Product Development Course

The Project Management: New Product Development course shows you how to manage the translation of ideas into new products and services and get them to market cheaper, better, and faster using advanced project management tools and techniques (see complete description).

Project Management: The Managerial Process Course

The Project Management: The Managerial Process course is distinguished by its balanced treatment of both the technical and behavioral issues in project management. It focuses on how project management is integral to the organization as a whole (see complete description

Promoting Employee Well-Being

Continuing Education Credits: CEUs: .15 (Contact Hours: 1.5 hours) HRCIs: 1.5 (Type: General) Estimated time to complete:  1.5 hours (90 days access time) Self-Paced Online Course Description: Promoting employee well-being is essential for a healthy organization. While this may seem

Pros and Cons of Social Media Use by Institutions and Their Employees Webinar

The FFIEC released guidance on social media risk management compliance on December 11, 2013. This guidance was intended in part to help financial institutions understand and successfully manage the potential risks with social media. Why? Webinar Description and Audience Let’s

Prospect & Build Relationships Virtually Webinar

A salesperson today must be adept at searching, asking for, scheduling and delivering effective virtual meetings that also help build relationships. Banking and credit union RMs must up their skills in this area in order to compete effectively. Webinar Description

Protecting Your Salaried-Exempt Status Webinar

Once you have a salaried employee classified as exempt from overtime, you don’t want to un-do it and make a mistake which turns that exempt salaried employee into a non-exempt worker. Employers make mistakes which undermine the status and cause

Pulling Together – How To Excel At Teamwork Webinar

Teamwork is not only a good idea but necessary for the success of any branch. The demands for efficiency require that resources be maximized. Working and pulling together call for harmony, willingness to pitch in and to see to the

Quality Management Basics

Continuing Education Credits: Total PDUs/Contact Hours: 12 Strategic & Business Management PDUs: 4 Technical PM PDUs: 6 CEUs: 1.2 (Contact Hours: 12 hours) HRCIs: 12 Estimated time to complete:  12 hours (180 days access time) Self Paced Online Course Description:

Quality Management Basics

Continuing Education Credits: Total PDUs/Contact Hours: 12 Strategic & Business Management PDUs: 4 Technical PM PDUs: 6 CEUs: 1.2 (Contact Hours: 12 hours) HRCIs: 12 SHRMs: 12 Estimated time to complete:  12 hours Self-Paced Online Course Description: This course provides

Quality Service

Continuing Education Credits: CEUs: 0.6 (Contact Hours: 6 hours) Estimated time to complete:  6 hours (90 days access time) Self-Paced Online Course Description: Service representatives often act as the “face” of their organizations and play a critical role in delivering

Quarterbacking Retail Deposits Webinar

As “surge deposits” have become a thing of the past, bankers across the country are observing that more effective management of liquidity and funding is an increasingly important part of success in banking. As interest rates are volatile and loan-to-deposit

Quarterly Compliance Briefing: Fall 2020 Webinar

Keeping up with changes and deadlines in the compliance area gets more complex every year. Now, we can assist you with that task. Webinar Description and Intended Audience Keeping up with changes and deadlines in the compliance area gets more

Quarterly Compliance Briefing: 4-Part Series (2021) Webinar

Keeping up with changes and deadlines in the compliance area gets more complex every year. Now, we can assist you with that task. This series includes quarterly (4), two-hour webinars focused on the most recent changes to the compliance landscape.

Quarterly Compliance Briefing: Fall 2021 Webinar

Carl Pry, a well known and highly respected compliance expert and recipient of the 2015 ABA Distinguished Service Award will be presenting a quarterly update that will address new items to be aware of, deadlines and what’s on the horizon.

Ratio Analysis to Determine Financial Strength Webinar

Credit (Risk) Analysis is one of the most important functions performed by financial institutions. Since interest and fee income from loans represent the largest source of revenue for financial institutions, it is vital that thorough credit analysis be performed before

Real Estate Appraisal Course

ACE Credit Recommendation Reference Number: CFTA-0020 (CFT Course Code: A217) Mastering real estate appraisal has never been easier.  Both simple and complex subjects are covered in terms that are easy to understand and accurate.  This course references and explains the

Real Estate Finance Course

ACE Credit Recommendation Reference Number: CFTA-0023 (CFT Course Code: 9987) The Real Estate Finance course provides cutting-edge coverage of specialized mortgage lending procedures—including sources of mortgage money, constraints on those sources, loan qualifications, and laws and regulations that guide practices (see

Real Estate Law Course

ACE Credit Recommendation Reference Number: CFTA-0021 (CFT Course Code: A218) This Real Estate Law course brings to life the color and law of real estate in day-to-day settings.  In addition to the lively case selection, it also has a clear

Real-World Cybersecurity Scenarios Bundle

Continuing Education Credits: Total PDUs/ Contact Hours: 30Strategic & Business Management PDUs: 6 Technical PM PDUs: 20.5CEUs: 3 (Contact Hours: 30 hours) HRCIs: 30 (Type: Specified – Strategic Business: 30) SHRMs: 25 Estimated time to complete:  30 hours (365 days

Recent CFPB Advisory Opinions Webinar

This 90 minute program explains the intent and purpose of CFPB Advisory Opinions and explains the content of the CFPB’s first three advisory opinions on Private Education Loans, Earned Wage Access Programs, and special purpose credit programs. Participants receive a

Records Management and Retention Webinar

To manage an effective program in a cost-effective manner, compliance professionals must rely on information from a broad range of resources within the organization. Records management is the point of convergence of these resources, which is why effective and reliable

Reg CC Training for Tellers Webinar

Regulation CC is the regulation governing the availability of funds for transaction accounts and the holds which financial institutions can place on checks. This regulation was passed in 1988 and continues to be one of the toughest compliance problems in

Reg E – How Expensive Is a Compliance Mistake? Webinar

E-Commerce sales are expected to reach nearly $80 billion this holiday season, accounting for 9% of total U.S. retail sales. Will this increase the potential for cyber attacks and compromised debit cards? Will your financial institution experience more debit card

Reg E Compliance – Five Best Practices for Handling Disputes Webinar

Our topic for the webinar will focus on several simple steps to handle Reg E customer disputes and inquiries. Understanding the rules will help you satisfy the regulators but can also SAVE YOUR FINANCIAL INSTITUTION MONEY by only paying the

Reg E: Errors & Disputes Webinar

ACH, ATM and Debit Card error resolution rules are confusing. There are Regulation E rules and VISA or MasterCard rules that don’t always sync up. While the math behind zero liability is easy, the rest can be very hard to

Regulation CC – The Expedited Funds Availability Act Webinar

As financial institutions prepare for upcoming changes to Regulation CC in July 2020, now is the perfect time for a refresher on the requirements of the Expedited Funds Availability Act. Webinar Description and Intended Audience As financial institutions prepare for

Regulation CC: Checks Holds Webinar

Regulation CC is the regulation governing the availability of funds for transaction accounts and the holds that financial institutions can place on checks. This regulation was passed in 1988 and continues to be one of the toughest compliance problems in

Regulation CC: Holds Webinar

Regulation CC is the regulation governing the availability of funds for transaction accounts and the holds which financial institutions can place on checks. This regulation was passed in 1988 and continues to be one of the toughest compliance problems in

Regulation DD (Truth in Savings) – Common Errors Webinar

A comprehensive review of Truth In Savings and all the errors that can cause a financial institution to have a UDAAP issue or issues. We will look at disclosures, fees, advertising, overdraft programs and much more in this detailed look

Regulation E: The Electronic Fund Transfers Act Webinar

As consumers continue their shift to a nearly all-digital platform for conducting personal financial transactions, a thorough understanding of Regulation E and the Electronic Fund Transfers Act is an absolute necessity for financial institutions. Webinar Description and Intended Audience As

Regulation Z Rules for Home Equity Lines of Credit Webinar

This two-hour program explains how to develop, maintain and audit HELOC program disclosures and provides an overview of other required disclosures. The program explains the rules, reviews typical problems, and provides steps to assure ongoing compliance. Webinar Description and Intended

Regulation Z-Truth in Lending Seminar OnDemand with Live Streaming Webinar

This full-day streaming session will provide an in-depth look at all things Reg. Z. We’ll review closed- and open-end credit, the intricate mortgage and credit card rules, and so much more. We’ll emphasize what’s problematic within the rules, and discuss

Regulatory Expectations of Loan Portfolio Management During a Crisis Webinar

Consideration of External Factors during the credit analysis underwriting process have always been a requirement to make a proper credit decision. Now we must consider yet another factor, World Health Issues and its impact on the economy in general and

Remote Authorization Landscape and Fraud – Online Account Opening Update Webinar

During this program we will cover all the compliance issues for opening deposit accounts online. This includes Customer Identification Program (CIP), Federal Regulations, Signature Cards, Signatures and new Customer Due Diligence (CDD) rules. Webinar Description and Intended Audience During this

Remote Banking-What are the Compliance Requirements Webinar

We are currently seeing a rapid shift in the way financial institutions interact with their customers to a more remote, online delivery model. Not that these capabilities haven’t always been present, but much more business is conducted remotely now than

Remote Banking-What are the Compliance Requirements Webinar

We are currently seeing a rapid shift in the way financial institutions interact with their customers to a more remote, online delivery model. Not that these capabilities haven’t always been present, but much more business is conducted remotely now than

Reporting Critical Information Security Webinar

So what do you need to report upstream to help the Board and Executives understand your ISP and risk? Let’s dive in. Webinar Description and Intended Audience One of the most critical aspects of any Information Security Program is communication

Residential Construction Lending Webinar

Residential construction lending continues to expand slowly, along with the economy, with remodeling maintaining a large share of projects. This program provides an overview of the major issues involved in consumer or residential construction lending, primarily to individuals having a

Residential Construction Lending Webinar

Residential construction lending continues to expand slowly, along with the economy, with remodeling maintaining a large share of projects. This program provides an overview of the major issues involved in consumer or residential construction lending, primarily to individuals having a

Residential Mortgage Lending Course

ACE Credit Recommendation Reference Number: CFTA-0014 (CFT Course Code: A201) This Residential Mortgage Lending training course covers construction and permanent financing for residential property; real estate law; documentation; mortgage loan servicing; the secondary mortgage market; the role of government in

Responsibilities of the Information Security Officer Webinar

This webinar is for those who are new to the role or have been the ISO for some time but want to review what is expected and how to be successful. As the ISO, part of your responsibility is building

Right of Rescission – Review and Update Webinar

All of the rules, from providing the notice of rescission to undoing transactions that the borrower has rescinded, are covered. The program explains what transactions are subject to the right to rescind, who has the right to rescind, how to

Right of Setoff Webinar

“Right of Setoff” is used frequently in the banking industry when trying to collect on past-due debts owed by customers. Unfortunately, many bankers don’t understand the legal requirements and procedures necessary to use this process. Webinar Description and Intended Audience

Rise of Fintech in Consumer Loans: Threat or Opportunity? Webinar

With the rise of fintech firms in consumer loan origination, banks face a choice: ignore them, compete with them, or partner with them. Learn how taking an allied partnership approach with the right fintech lender can improve your customer experience

Robbery Prevention and Response Webinar

In this session, find out what makes a robber choose his target, and learn ways to safeguard you and your institution against these criminals. Every employee can play a role in prevention, and all should be well versed in the

Role of the Information Security Officer (ISO) Webinar

When it comes to information and cyber security the responsibility falls at several levels including the Board of Directors and Senior Management. The Board is to set the tone, provide the direction, approve information security policies and designate an ISO.

Safe Deposit Marketing and Profitability Webinar

Dave McGuinn, a nationally recognized expert in the safe deposit area, will provide clear, concise recommendations to market this service, improve your bottom line and satisfy these consumers. In addition, he will share many success stories about concepts that have

Safe Deposit Vault Security and Disaster Recovery Essentials Webinar

Whether you have 50 boxes or 5,000, this presentation provides a realistic and well-organized method of reviewing and auditing your procedures before a catastrophe occurs. Your speaker knows first hand what to look for; from the most common errors to

Safely Implementing Cash Recyclers Webinar

Cash recyclers aren’t just for pod banking. They’re showing up in everything from traditional teller line settings to open architecture banking and coffee shops. With new technology comes new concerns. Join us as we look at the safety and security

Sales Excellence Course

The Sales Excellence training course challenges financial institution employees to see themselves as sales professionals. It provides the tools needed to achieve the level of sales professionalism required by financial institutions today (see complete description below). Click Here for Course Description

SAR Decision Making Webinar

There are two major sources of red flags: the systems and the frontline. What are your procedures from systems or frontline to investigation to SAR? These procedures could save your financial institution from expensive fraud and money laundering, or if

SAR Line by Line Webinar

Webinar Description and Intended Audience During the webinar you will review line-by-line the text fields and requirements to complete the SAR. There are fields for cybercrimes, notes to FinCEN and narrative instructions. You will receive highlighted screen shots showing you

SARS and COVID Fraud Webinar

During this program, we will discuss completing the Suspicious Activity Report for COVID 19 Related Crimes. Advisory after advisory has come out this year detailing the Red Flags for COVID crime and how to complete the SAR. This program will

Scrubbing and Submitting 2016 HMDA Data Webinar

This two-hour webinar focuses on the existing requirements of HMDA and Regulation C.  It provides the information needed to assure accurate reporting of HMDA data. Webinar Description and Audience WHAT? While the world of the Home Mortgage Disclosure Act (HMDA)

Secrets to Being a Great Call Center Agent Webinar

Every interaction the customer has with your institution is an opportunity to strengthen the customer relationship; turning your customers into loyal and raving fans. Being courteous and professional make the top of the list for any customer contact personnel, but

SECURE Act-What’s new now? webinar

Every week brings more news and clarifications of the “last-minute” SECURE Act that was signed into law on December 20, 2019 and made effective 12 days later on January 1, 2020. Webinar Description and Intended Audience Every week brings more

Security Awareness Training

Continuing Education Credits: CEUs: .2 (Contact Hours: 2 hours) HRCIs: 2 Estimated time to complete:  2 hours Self Paced Online Course Description: MindEdges Security Awareness Online Training teaches employees to identify and prevent security breaches before they happen. For four

Selling Fundamentals Course

The Selling Fundamentals course prepares students with a detailed, yet broad, step-by-step selling process that is universal in nature. Selling Fundamentals demonstrates to students the order of steps within the selling process; provides numerous examples of what should be in each

Selling Like a Pro

Continuing Education Credits: Total PDUs/Contact Hours: 3 Leadership PDUs: 1 Strategic & Business Management PDUs: 1.25 Technical PM PDUs: 0.75 CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 (Type: Specified – Strategic Business) SHRMs: 3 Estimated time to complete:  3

Serve Well, Sell Right at the Branch Webinar

Elevating sales and service results at the branch The keys to successful referrals and cross-sells are preparation and curiosity. Preparation involves knowledge of the institution’s offerings and best matches of products and services to meet customer needs. Curiosity about the

Servicemember Issues: The Military Lending Act and SCRA Webinar

Servicemember issues have been in the news for a few years now. Financial Institutions have been taking great care not to treat servicemembers and their family members less favorably, due to the great compliance and reputation risk problems this area

Seven Habits of Effective Credit Administration in Commercial Banks Webinar

There are seven distinct characteristics well managed and successful banks have in their Credit Administration area. This course will evaluate the reasoning and requirements for each of these characteristics so that the participant can begin the process of developing such

Shattered Myths of Banking Webinar

Banking has more customer data than any other industry. As a result, we have access to information regarding how and where customers spend their money. Utilizing this data has the potential for us to evaluate behavior patterns for millions. Even

Signature Card Danger Zones Webinar

What would happen if you were called upon to give a deposition in court on a signature card for an account you opened thirteen years ago at an institution for which you no longer worked? What would you say when

Six Best Practices for Perfect Teller Service Webinar

Managing the face of the bank is an important role. This session will walk through best practices for those leading and managing tellers and the front-line. Webinar Description and Intended Audience Managing the face of the bank is an important

Six Sigma Basics

                  Continuing Education Credits: PMI PDUs: 32 Leadership PDUs: 11 Strategic & Business Management PDUs: 5 Technical PM PDUs: 16 IACET CEUs: 3.2 (Contact Hours: 32 hours) HRCI Credits: 32 (Type: Specified

Small Business Lending Data Collection Webinar

Based on the proposal, covered institutions would need to collect and report certain data for small business credit applications. This includes information specific to the credit request, such as the purpose and amount; information specific to the business, such as

Small Business Lending in a Post-COVID World Webinar

We certainly have evolved into a new and unusual age in banking, and in compliance in particular. The entire model of consumer and commercial banking has changed before our eyes, and many emergency measures were taken by Congress and the

Small Business Lending: The CARES Act, New SBA Programs, and Other Issues Webinar

We certainly are in a new an unusual age in banking, and in compliance in particular. The entire model of consumer and commercial banking is changing before our eyes, and many emergency measures have been taken by Congress and the

Small Creditor Revisions: ATR, QM, and HPML Requirements Webinar

Join us for this two-hour webinar covering the NEW Small Creditor Criteria and how they affect your Ability to Repay (ATR), Qualified Mortgage (QM) and Higher-Priced Mortgage Loan (HPML) requirements. Webinar Description and Audience Join us for this two-hour webinar

Social Media Compliance and Best Practices Webinar

Social media posts are a great way to communicate with existing customers and gain new ones as well, but what can we post? What disclosures must be provided? How do we respond to a consumer complaint received via social media?

Social Media for Nonprofits

Continuing Education Credits: CEUs: .5 (Contact Hours: 5 hours) HRCIs: 5  SHRMs: 5 Estimated time to complete:  5 hours (90 days access time) Self-Paced Online Course Description: Effective use of social media as a marketing tool is often essential for

Social Media Marketing

Continuing Education Credits: Total PDUs/ Contact Hours: 3.5Strategic & Business Management PDUs: 1.75Technical PM PDUs: 1.75CEUs: .35 (Contact Hours: 4 hours) HRCIs: 3.5 Estimated time to complete:  4 hours (90 days access time) Self Paced Online Course Description: Using social

Speaking with Confidence

Continuing Education Credits: CEUs: .2 (Contact Hours: 2 hours) SHRMs: 2 Estimated time to complete:  2 hours (90 days access time) Self-Paced Online Course Description: Speaking anxiety can take a toll on your physical well-being.  Even the most experienced public

Spotting Opportunities and Making Referrals Webinar

The two most important factors in any customer engagement are: 1) Processing transactions accurately and efficiently and 2) Expanding the relationship. Every client encounter presents opportunities to engage the customer. Customer engagement opens the door to uncover a need not

SSAE18, SOC 1, SOC 2 – What Do I Need? Webinar

Our industry currently relies heavily on the new SSAE18 Audit Report and the Service Organization Control (SOC)2 reports provided by vendors. What are the differences between these two reports, and which should we be requesting? And once we obtain them,

Staff Deposit Regulatory Training-Meeting Annual Requirements Webinar

Is your front line a compliance asset or liability? Let’s make them a compliance asset. This regulatory review completes your financial institution’s annual training requirements. It also helps the front line understand that we can be fined and sued if

State of Cannabis Banking in 2021-Is This the Year for Full Legalization? Webinar

It seems like the question of the legality of banking cannabis businesses has gone on forever, but it is a complex topic. With the expanding legality on the state level (although of various degrees), is now the time for your

State of HMDA in 2021 Webinar

We’re now a couple years into the “new age” of HMDA – increased coverage requirements, data collection and submission, as well as risk. How are you doing with all this? Webinar Description and Intended Audience We’re now a couple years

Statistics as a Managerial Tool

Continuing Education Credits: Total PDUs/Contact Hours: 5 Strategic & Business Management PDUs: 2.5 Technical PM PDUs: 1.5 CEUs: 0.5 (Contact Hours: 5 hours) HRCIs: 5 Estimated time to complete:  5 hours (90 days access time) Self-Paced Online Course Description: Managing

Statistics Course

ACE Credit Recommendation Reference Number: CFTA-0026 (CFT Course Code: A1059) The Statistics course delivers clear and understandable explanations of core business statistics concepts.  Course work emphasizes the importance of interpreting statistical results to make effective decisions to improve business processes

Strategic Loan Pricing Webinar

With intense competition to capture loans, plus ever-changing levels of interest rates, it is important to have a strategic approach to loan pricing – not just matching or reacting to the competition. This program outlines the ways your bank can

Strategic Planning for Financial Institutions: It’s All About Your Strategy!

Community Financial Institutions (CFIs) are impacted by many more forces, regulations, competitors, and now the Pandemic. There are more challenges than ever before but there are new opportunities as well. These drivers highlight the need for every institution to have

Strategies for Succession Planning and Talent Management Webinar

In this webinar you will learn strategies to avoid losing your top talent, and how to establish a simple yet successful Talent Management Program, which in turn integrates into your Strategic Plan. You will walk away with strategies and tactics

Strengthen Your Core- 2 Part Series Webinar

This 2 part series will take place on July 21st and 28th at 10 AM CT. Soft skills are our interpersonal skills, such as: Communication, Time Management, Sales practices, Leadership, and more. These skills are what you can bring to

Stress Management Course

We are more conscious of our health today than ever before.  But what about stress? Stress is a normal part of everyday life, and our picture of our overall health would not be complete without some consideration of how stress

Supervision Course

ACE Credit Recommendation Reference Number: CFTA-0015 (CFT Course Code: A208) The Supervision course blends skill-building techniques and traditional management principles to prepare students to become supervisors in today’s business world (see complete description below). Click Here for Course Description and Audience

Talent Management and Career Development

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours)HRCIs: 2 SHRMs: 2 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: Drawing on material from Harvard Business School professor D. Quinn Mills book, Principles of Human

Technical Skills for Your Tellers Webinar

In today’s environment is important to get every branch on the same page and set expectations on handling cash, checks, security and all the issues that teller’s face. Join us for an overview on writing teller training and procedures. They

Teller Operations Course

After successfully completing this Teller Operations training course, you will be able to:  describe the expectations of your role as a teller; respond effectively to difficult customer situations; understand the cross-selling opportunities provided by daily transactions…(see complete description below). Click

Ten Critical Issues for Identity Theft Webinar

Attend this session and learn about the ten critical issues for identity theft and information security. Webinar Description and Intended Audience The “breach” of 143 million consumer credit reports along with hacking the personal information in 160 million credit card

Testing Your Information Security Program in 2021 Webinar

There are three phases to creating an Information Security Program for financial institutions: 1) planning and preparation, 2) implementation, and 3) testing and verification. When it comes to testing your ISP, one of the big questions you should ask –

The 2021 Call Report: Current Matters and Areas of Uncertainty Webinar

The Call Report for 2021 is impacted by new reporting requirements related to reporting brokered deposits, sweep accounts, HELOCs, international remittance transfers, and additional reporting for institutions that have adopted CECL. In addition, the Call Report continues to be impacted

The 21st Century Supervisor Course

A new or experienced supervisor, a first-line manager, or anyone preparing for such a role, will find this supervisor course to be very beneficial (see complete description below). Click Here for Course Description and Audience A new or experienced supervisor, a

The 5 Keys to Coaching for Bank Managers Webinar

In this webinar, sales coaches will learn the five critical steps that you must master and execute in order to get the best effort and results out of your salespeople Webinar Description and Intended Audience A good sales coach motivates

The Active Shooter: Are you Prepared to Respond Webinar

Active shooter situations are unpredictable and evolve quickly. All employees have a role in preventing and preparing for potential active shooter situations. This session covers steps to prepare employees and managers to respond appropriately should an active shooter incident occur.

The Connecticut Department of Banking Annual Update from Jorge L. Perez, Banking Commissioner

HOSTED BY:                This Forum Event SPONSORED BY:   DATE:  Wednesday, February 19, 2020 LOCATION:  Aqua Turf Club, 556 Mulberry Street, Plantsville, Connecticut DINNER CHOICES:  Roasted Prime Rib, Chicken Florentine, Pan Seared Salmon, or Vegetarian Lasagna

The Continued Evolution of HMDA Webinar

The Home Mortgage Disclosure Act, implemented by Regulation C, assists in the identification of possible discriminatory lending patterns through the use of loan level data. Any HMDA-reportable institution knows that Regulation C has been in a constant state of evolution

The Current State of UDAAP: Dealing With a New Reality and Managing the Risk Webinar

Although the UDAAP standard seems new, we’ve actually been familiar with “UDAP” (just one ‘A’) for quite some time. That extra ‘A’, for ‘Abusive’, adds a new standard, however, and the CFPB is already active with enforcement actions (see complete

The Director Education Webinar Series

The responsibility and liability of the Bank Director is ever increasing. It is critical your Directors stay current with the training to help them through the complexities of today’s banking environment. The Directors Education Series™ is a Library of training courses

The Effective Manager’s Toolbox

Continuing Education Credits: Total PDUs/ Contact Hours: 15Technical PM PDUs: 8CEUs: 1.5 (Contact Hours: 15 hours) HRCIs: 15 Estimated time to complete:  15 hours (180 days access time) Self-Paced Online Course Description: There are a number of managerial factors that

The Five Pillars of BSA Webinar

During this webinar, we will review the pillars of BSA. The BSA/AML compliance program must be written, approved by the board of directors and noted in the board minutes. A financial institution must have a BSA/AML compliance program commensurate with

The Four C’s of Exceptional Supervision Webinar

If you lead a team, and you need others to take direction from you in order to succeed, you will find this program of tremendous value. The webinar focuses on the techniques and strategies you need in order to lead

The Future of Business Course

The Future of Business training course offers a brief yet complete introduction to business concepts and terminology using a student-centered, practical, and relevant approach (see complete description below). Click Here for Course Description and Audience The Future of Business training course offers

The Growth Challenge: Strategies to Drive Results Webinar

The old adage, “If you’re not growing, you’re dying,” continues to be applicable to community financial institutions and our industry as a whole. As the race for core customer relationships, core deposits and talent intensifies, it is imperative to have

The Lender’s Guide to Understanding and Assessing Commercial Real Estate Leases Webinar

A primary focus of this webinar will be the proper assessment of future cash flow from rental income based on a qualitative and quantitative analysis of the underlying lease. Understanding these key drivers will allow a lender to properly prepare

The Loyalty Factor: Translating Relationships into Non-Interest Income Webinar

During this session, we will offer proven strategies to grow your financial institutions personal and business checking core customers, enhance overall non-interest income and create additional engagement by providing more product and service solutions to more people. Webinar Description and

The Major Performance Factors for Sales Success in Banking Webinar

As salespeople and sales managers, we’d like to think that we know the qualities that a great salesperson must have, but most of us would readily admit that it’s tough to put your finger on them. – see complete description

The Most Common Compliance Violations and How to Avoid Them Webinar

This webinar will take a comprehensive approach to identifying the most common violations out there over the years, covering deposits, operations, lending, privacy, BSA/AML, and others. Webinar Description and Intended Audience Working in compliance is like navigating a minefield. At

The New Uniform Residential Loan Application-What You Need to Know Webinar

This webinar will explore the new form(s), and we’ll discuss all the changes, as well as the impacts on your lending operations. There are also changes to the agencies’ Uniform Mortgage Data Program, which in turn impacts use of their

The Perception Pyramid for Credit Unions

The Sandusky Group communications skills seminar, called “Perception Pyramid for Credit Unions,” is an interactive workshop designed to improve employee performance and member satisfaction.The program will help MSR’s, Branch Managers, Product Experts, and other professionals formulate and articulate their communication

The Top 10 Mistakes On Deposit Compliance Exams Webinar

Deposit compliance has become more complicated with oversight of the CFPB (Consumer Financial Protection Bureau). Will examiners find any of the practices in the deposit products your financial institution offers to be unfair, abusive or deceptive (any of these issues

The Transition Away from LIBOR Webinar

The UK’s Financial Conduct Authority has announced that publication of the LIBOR index is not guaranteed beyond 2021. Many financial institutions tie their adjustable rate mortgage loans, home equity lines of credit and/or credit cards to this index. Institutions should

The UCC for Lenders Webinar

This program is a comprehensive Uniform Commercial Code (UCC) secured lending program for persons new to banking and is also recommended as a refresher. Perfecting a valid, enforceable security interest on various types of commercial and consumer collateral is the

These People Drive Me Crazy Webinar

This program will examine the groundwork that must be laid in your work environment for creating important boundaries. You are ready to put an end to allowing people who sabotage teamwork or those few that refuse to pull their load

Third Party and Fourth Party Management Webinar

In recent years, financial institutions have seen a significant amount of new guidance on third party risk management and new terms coined such as Fourth Party Management. FFIEC Cybersecurity Assessments Tool (CAT) encourages financial institutions to expand questioning around third

Thirty (30) Steps To Audit Your Safe Deposit Area Webinar

David McGuinn, a nationally known expert in the area of safe deposit, has audited numerous financial institutions and will provide clear concise answers to complicated questions regarding your institution’s responsibility and potential liability. He will also identify and discuss various

Threats and Vulnerabilities Scenarios

Continuing Education Credits: Total PDUs/ Contact Hours: 5 Strategic & Business Management PDUs: 1.5 Technical PM PDUs: 3.5 CEUs: 0.5 (Contact Hours: 5 hours) HRCIs: 5 Estimated time to complete:  5 hours (90 days access time) Self Paced Online Course

Three Key Risk Assessments in Your ERM Program: ERM, IT, and Internal Controls Webinar

This webinar is for participants who have a basic foundational knowledge of Enterprise Risk Management and are looking for specific examples on how to complete these three important Risk Assessments. Webinar Description and Audience This webinar will first take you

TILA/RESPA Mortgage Servicing Rules Webinar

Most of our attention, when it comes to mortgage lending compliance, is focused on the origination process. However, your financial institution’s compliance responsibilities go on long after closing. Join Regulatory Compliance Counsel Michael Christians for this 90-minute webinar that discusses

Time Management

Continuing Education Credits: Total PDUs/ Contact Hours: 3Technical PM PDUs: 1.5CEUs: .3 (Contact Hours: 3 hours) Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: One of the more precious resources a manager has

Time Value of Money and Risk

Continuing Education Credits: Total PDUs/Contact Hours: 3 Strategic & Business Management PDUs: 2 Technical PM PDUs: 1 CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course

Today’s Contemporary Manager Certificate Program

Continuing Education Credits: Total PDUs/Contact Hours: 33 Strategic & Business Management PDUs: 7.75 Technical PM PDUs: 9.75 CEUs: 4.8 (Contact Hours: 48 hours) HRCIs: 45 SHRMs: 3 Estimated time to complete:  48 hours (365 days access time) Self-Paced Online Course

Today’s Information Security Officer: Roles and Responsibilities Webinar

When it comes to information and cyber security the responsibility falls at several levels including the Board of Directors and Senior Management. Webinar Description and Intended Audience When it comes to information and cyber security the responsibility falls at several

Today’s Ransomware Threat-Don’t Lose Your Data (And Your Business) Webinar

As you can see from watching the news, ransomware trends continue to rise. Ransomware was a $17 BILLION industry in 2020 and projects to exceed $20 billion in 2021. The average ransom demand continues to increase, as do the number

Tools of Data Analysis

Continuing Education Credits: Total PDUs/Contact Hours: 5 Strategic & Business Management PDUs: 1 Technical PM PDUs: 2.5CEUs: 0.5 (Contact Hours: 5 hours) HRCIs: 5 Estimated time to complete:  5 hours (90 days access time) Self Paced Online Course Description: There are

Top 10 Most Frequent Flood Insurance Issues Webinar

This two-hour webinar explains the top ten issues financial institutions face regarding flood insurance. Participants receive a detailed manual that serves as a handbook long after the program is completed. Webinar Description and Intended Audience Flood Insurance rules have changed

Top 15 Issues with HMDA Webinar

This two-hour webinar provides insight into the murky areas of HMDA which may result in the failure to report the appropriate loans on the LAR or errors in reported data fields. Participants receive a detailed manual that serves as a

Top 25 Safe Deposit Compliance Issues Webinar

Questions regarding deceased renters, payable-on-death clause, living trusts, court orders, Service members Civil Relief Act, USA Patriot Act, Suspicious Activity Reports, power of attorneys, Americans with Disabilities Act, past due boxes, abandoned property and many other legal and compliance issues

Top Five Compliance Issues for Commercial Lenders Webinar

High-level review of BSA requirements, including the new Beneficial Ownership Rules for Legal Entity Customers that became effective May 11, 2018 What factors are considered to determine whether the application is for a business or consumer purposes? A high-level review

Top Ten Most Asked Safe Deposit Questions Webinar

Did you inherit the safe deposit area and then start wondering what liability might exist? Historically this responsibility has been routinely passed from employee to employee with very little attention given to existing procedures or documentation. Unfortunately, only after a

Total TRID Training- Part 3 Webinar

The TRID rules are divided into the four parts of this program. While it appears that certain content is repeated in more than one part, the content of certain disclosures vary between the LE and the CD, and there are

Total TRID Training-Four Part Series Webinar

The Truth In Lending/Real Estate Settlement Procedures Integrated Disclosures (TRID) requirements are overwhelming for almost everyone, but especially so for someone with little or no experience with the requirements. The TRID rules were originally published in 2013 and were effective

Total TRID Training-Part 1 Webinar

The TRID rules are divided into the four parts of this program. While it appears that certain content is repeated in more than one part, the content of certain disclosures vary between the LE and the CD, and there are

Total TRID Training-Part 2 Webinar

The TRID rules are divided into the four parts of this program. While it appears that certain content is repeated in more than one part, the content of certain disclosures vary between the LE and the CD, and there are

Total TRID Training-Part 4 Webinar

The TRID rules are divided into the four parts of this program. While it appears that certain content is repeated in more than one part, the content of certain disclosures vary between the LE and the CD, and there are

Train Smarter and More Effectively Webinar

During this program, you will discover how to design training that promotes learner involvement. We will tell you why you need to stop throwing as much information as you can at your trainee. You will also learn the proper use

Training, Consulting, and Organization Development Services

Our, comprehensive portfolio of training and consulting services is available to you in a variety of formats, including: Training Delivery Options Webinars (click for current list) e-Learning Private Online Classes for your Financial Institution for 10 or more employees *

Treasury Management: A Powerful Tool to Increase Deposits and Fee Income Webinar

You will walk away from this course with a deeper knowledge of Treasury Management, learn to conduct risk assessments on new products, and learn strategies to increase core deposits. You’ll also bring ideas back to your institution on how to

TRID – The When and Why of Revised Disclosures Webinar

Dealing with revised disclosures has become one of the major challenges of TRID compliance. The frequency of revised disclosures is much greater than anticipated. The intricate timing requirements for the revision process are problematic. Just determining when a new disclosure

TRID A-Z Seminar OnDemand with Live Streaming Webinar

Attend this TRID A-Z streaming event from the convenience of your own home or office via Live Streaming Video as it happens on Thursday, April 30th (9:00 am – 4:00 pm Central Time), or at your own convenience with 6

TRID Amendments 2020-Rebroadcast Webinar

This is a rebroadcast of the Wednesday, January 15th, 2020 program. We encourage all attendees of this rebroadcast to submit questions during the event and will send the submissions to the speaker after the broadcast for a timely reply. Webinar

TRID Compliance Hot Spots Webinar

Get a heads up before examiners arrive! The TRID rules are complicated which can ultimately lead to errors and put your bank at risk. This webinar will point out what examiners are looking for and will also bring your attention

TRID for Beginners Webinar

The TRID rules are complicated and can be quite daunting for those who are new to TRID in general. This webinar is a great opportunity to introduce those “newbies” to TRID at the ground level. Webinar Description and Intended Audience

TRID for Construction Loans Webinar

Completing Loan Estimates and Closing Disclosures can be tricky but completing them for a construction loan can be a downright challenge. Construction loans are an area where the CFPB was slow to issue guidance which just added to the confusion.

TRID Hot Spots Webinar

This webinar will take a look at hot spot areas related to TRID. Learn what examiners are citing as well as other common errors in plain English. Webinar Description and Intended Audience This webinar will take a look at hot

TRID Overview 2021 Webinar

This webinar is intended to review and discuss the extensive ins and out regarding TRID, including the most recent updates and some continued unresolved questions and how to deal with them. As well, there are many pain points in both

TRID Review and Update Webinar

This two-hour program provides a review of the existing rules with emphasis on the final amendments that will be mandatory beginning October 1, 2018 but will be available for use as soon as 60 days from publication in the Federal

Troubled Debt Restructuring Webinar

Trouble Debt Restructurings require special treatment and must be identified, managed and reported separately than other performing loans. In fact, all loans that have undergone a Trouble Debt Restructuring are considered impaired thus requiring an Impairment Analysis in accordance with

UDAAP: Consumer Complaint Monitoring & Avoiding Harm Webinar

While most regulations provide detailed requirements, The Dodd–Frank Wall Street Reform and Consumer Protection Act says only that financial institutions cannot “engage in any unfair, deceptive or abusive act or practice.” UDAAP impacts every facet of your institution’s operations. Is

Unclaimed Property Compliance for Financial Institutions Webinar

This webinar will focus on complex state unclaimed property reporting requirements and the unique challenges facing banks and other financial institutions. Learn best practices to mitigate risk proactively, efficiently track customer contact, and monitor recent legislative updates that could impact

Understanding and Managing Budgets

Estimated time to complete:  3 hours (90 days access time) Continuing Education Credits:  Total PDUs/ Contact Hours: 3 Strategic & Business Management PDUs: 2.25 Technical PM PDUs: 0.75CEUs: .3 (Contact Hours: 3 hours) HRCIs: 3 Self Paced Online Course Description

Understanding and Managing the CFPB Complaint Process Webinar

While the CFPB may not be the primary regulator for your financial institution, it’s critical to understand how the CFPB complaint process has changed regulatory expectations, and what your bank or credit union should be doing to proactively manage complaints.

Understanding Commercial Loan Documents Webinar

This webinar was developed by a lawyer who has been teaching loan documentation for more than 25 years. Taught at a basic level (for bankers, not lawyers), the instructor will lead participants through all sections of the various required loan

Understanding Commercial Real Estate Loan Documents Webinar

This webinar was developed by a lawyer who has been teaching loan documentation for more than 25 years. Taught at a basic level (for bankers, not lawyers), the instructor will lead participants through all sections of the various required real

Understanding Real Estate Loan Documents Webinar

The purpose of this webinar is to create a deeper understanding of why certain documents are required, plus the significance of various sections and verbose language (often referred to as “boilerplate”). Being able to explain document content will add much

Understanding Recent Changes to the CFPB’s Debt Collection Rule Webinar

This webinar will help you prepare for the November 30, 2021 mandatory compliance date and a must for preventing conduct that violates the prohibition on harassing, oppressive, or abusive actions during the debt collection process! Webinar Description and Intended Audience

Understanding Revocable and Irrevocable Trust Documents Webinar

Financial institutions are required to complete transactions for customers who have created revocable and irrevocable trusts. To protect your financial institution’s interests when using these documents, it is imperative to understand the basic do’s and don’ts. This presentation will provide

Understanding TIL Disclosures for Non-TRID Loans Webinar

Over the last five years financial institutions have invested huge amounts of time and money on the implementation of TRID, but through that entire period examiners were zeroed in on the old “fed box” disclosure, particularly the APR and finance

Uniform Commercial Code (UCC): How to Perfect Secured Transactions Webinar

Many loans extended by commercial banks are secured by personal property, which is governed by Revised Article 9 of the Uniform Commercial Code (“UCC”). Webinar Description and Audience ­Many loans extended by commercial banks are secured by personal property, which

Using an Effective Selling System to “Score” Your Prospects Webinar

An effective Sales Probability Scorecard tells you almost exactly the information you have and might be missing and the likelihood of closing a specific opportunity. Wouldn’t that be helpful? You may already use a tool or system in your sales

Using Business Tax Returns to Analyze Loan Requests Webinar

The only reliable financial information available from many businesses, especially small businesses, is contained in tax returns. When accountant-prepared financial statements are not available from businesses, lenders and credit analysts will often need to make a lending decision based on

Using Principles of Critical Thinking Webinar

We are inundated with information and, understandably, distrustful of most of it. Too many reports and proposals make invalid or unreliable claims about key problems, and suggest impractical approaches to solving them. Such practices are not surprising, considering critical thinking

Vendor Management – How Model Risk Fits In Webinar

The presenter will explain step by step the OCC SR Letter 11-7 following their guidance on Model Risk Management. You will walk away with a clearer understanding of where Vendor Management and Model Risk Management fit it within your ERM

Vendor Management 2020 Webinar

The fundamentals of compliance-based Vendor Management have been around since 2004’s FFIEC Outsourcing of Technology Services booklet was released. While VM has evolved a bit over the years, the process is essentially still the same. We gather documentation, review it,

Vendor Management-Agencies Raising Expectations Webinar

Webinar Description and Intended Audience The banking agencies recently issued proposed guidance on managing the risks of third-party relationships that will replace existing guidance. Vendor management has been an important issue for a long time, but it is apparent that

Violence and Situational Awareness Webinar

In a world of uncertainty and increasing danger, how can we protect ourselves? Early recognition and avoidance of threats can be the deciding factor in whether you become a victim or not. This session will open your eyes to critical

Violence In Your Workplace: Prevention and Response Webinar

Participants will have a clear understanding of the existing violence problems; ways to recognize warning signs; prevention policies and methods, and how they should respond in an active shooter situation. Webinar Description and Intended Audience Workplace violence takes its toll

Virtual Notary Public Seminar (New York)

Thinking about Notary training but not sure how to go about it with Covid-19 in the way? We have you covered. We are able to set up a virtual Notary Preparation course for you via the Zoom platform. The Zoom

Virtual Teamwork

Continuing Education Credits: CEUs: 0.3 (Contact Hours: 3 hours) HRCIs: 3 (Type: General) Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: Remote work settings create new opportunities and unique challenges for team members. While

Visual PowerPoint

Continuing Education Credits: CEUs: .3 (Contact Hours: 3 hours) Estimated time to complete:  3 hours (90 days access time) Self Paced Online Course Description: In today’s professional landscape, PowerPoint presentations can be effective platforms for sharing information and garnering audience

Vital Issues on Cashier’s Checks Webinar

This webinar is designed to answer many common questions on cashier’s checks. This A to Z program will discuss remitters, stop payments, conversions and other cashier’s check questions. You will learn how to handle many customer issues and requests for

W-8, W-9 and Account Opening Issues Webinar

To prepare for FATCA rules (Foreign Accounting Tax Compliance Act), the IRS has released updated W-9, W-8BEN and W-8BENE which are all compliant with FATCA (see complete description below). Click Here for Webinar Description and Audience To prepare for FATCA rules

W-9 Deposit Account Set-Up and Interest Reporting: B Notices and Back-Up Withholding Webinar

Our job as a withholding agent for the IRS is more complicated than ever. Now that the new FATCA rules are in effect, establishing the account holder as a US Person and having them sign a more complicated W-9 is

W-9, W-8BEN, and W-8BEN-E for Deposit Accounts Webinar

During this program we will do a line-by-line review of the forms and the subsequent tax reporting to the IRS. This program will focus on what a US financial institution has to do from the tax reporting and documentation process

Walking a Tight Rope: Loan Requests for Insiders Webinar

Creative and out-of-the-box thinking are characteristics that directors and executive officers often exhibit, but when it comes to lending, these traits can cause one to be on the HOT seat! Regulation O violations are not only serious matters but often

Weekly Compliance Updates for Uncertain Times-5 Part Series

Five Part Series: It seems the entire retail banking business model is changing before our eyes, and no one knows which changes will be temporary or permanent. More loans have become impaired in a shorter time than any time in

What Directors Need to Know About Cybersecurity Webinar

A financial institutions’ Board of Directors has the ultimate responsibility for securing customer information, as well as the responsibility for approving financial investments into cybersecurity, creating accountability throughout the institution for security operations, and setting clear expectations for management. The

What Does the FDIC and CSBS INTREx Entail Webinar

First the Regulators rolled out the Cyber Assessment Tool (CAT), then one year later the FDIC released its new Information Technology Risk Examination Program – or InTREx for short. The examination work program incorporates many of the work steps and

What Employers Need to Know about Marijuana, CBD, Other Drugs, and Employment Laws Webinar

In 2020, more states have legalized recreational use of marijuana. If your employees cross a state line, the law could change dramatically. For Human Resources professionals, knowing the law in your state and municipality may not be enough. Webinar Description

What Goes Into a Valuable Impact Analysis Webinar

A good BIA helps you to make important recovery decisions, specifically which business processes should you restore first (and in what order), and what is needed to restore those business processes. So how do you build such a valuable BIA?

What To Do When a Customer Dies Webinar

Ironically when a financial institution finds out that a deposit or loan customer has died, confusion and dread seem to be the normal reaction. This two-hour webinar will walk you through the complicated process of what to do when a

When to Coach? When to Supervise? Webinar

Most of us have had a supervisor our whole life. We go from parents to teachers to bosses. Even the top of the food chain in many companies will be reporting to a board of directors. On the job, everybody

Who We Are and What We Can Do For YOU!

The Center for Financial Training (CFT) provides training solutions to the financial services industry in all 50 states!  We have something for everyone from Tellers to Lenders and Beyond.  In addition to webinars and traditional courses such as Principles of

Wills, Trusts, and Estate Administration Course

A trusted resource in paralegal education for more than three decades, WILLS, TRUSTS, AND ESTATE ADMINISTRATION, introduces the basics of estate planning and bequeathing property through wills and trusts, along with the laws and procedures involved, including the Uniform Probate

Wire Transfer Compliance Webinar

Funds transfer fraud causes millions of dollars in losses for businesses. Last year, financial institutions filed over 47,000 Suspicious Activity Reports on incidents of wire fraud. Cyber attackers continue to grow more sophisticated with their schemes and attempts. Even the

Work Appearance, Dress Codes and Employer’s Liability for Being Out of Fashion Webinar

This serious subject is presented with humor and down-to-earth examples and advice by an attorney who has helped companies throughout the United States effectively address issues of an ever-changing workplace. Webinar Description and Audience What is “appropriate” work appearance? Do

Work From Home: Health and Wellness at Home

Continuing Education Credits: IACET CEUs: 0.3 (Contact Hours: 3 hours) Estimated time to complete:  3 hours (90 days access) Self-Paced Online Course Description: Working from home presents a unique set of challenges when it comes to maintaining mental and physical

Work From Home: Technology at Home

Continuing Education Credits: IACET CEUs: 0.3 (Contact Hours: 3 hours) Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: The key to a productive workday at home is being prepared for all the technology needs

Work-Life Balance for Women in Business

Continuing Education Credits: Total PDUs/Contact Hours: 3 Strategic & Business Management PDUs: 1.5 Technical PM PDUs: 0.75 CEUs: .3 (Contact Hours: 3 hours) SHRMs: 3 Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: Everyone

Working Remotely

  Continuing Education Credits: CEUs: 0.3 (Contact Hours: 3 hours) HRCIs: 3 (Type: General) Estimated time to complete:  3 hours (90 days access time) Self-Paced Online Course Description: Working from home allows for greater flexibility but requires a thoughtful approach

Working Remotely-Prepare for the New Normal Webinar

After the COVID-19 seclusions, will “the workplace return to normal?” Webinar Description and Intended Audience After the COVID-19 seclusions, will “the workplace return to normal?” In some ways, probably not! During the last few months approximately 45% of employees worked

Writing an Effective Credit Memorandum Webinar

After a detailed credit analysis of a loan request has been performed, it is now time to communicate your findings in writing. Credit memoranda are a primary means of communications within the banking industry. In writing effective credit memoranda, it

Writing Better Emails

Continuing Education Credits: Total PDUs/Contact Hours: 2 Leadership PDUs: 0.5 Strategic & Business Management PDUs: 0.25 Technical PM PDUs: 1.25 CEUs: 0.2 (Contact Hours: 2 hours) Estimated time to complete:  2 hours (90 days access time) Self-Paced Online Course Description:

Writing Effective SAR Narratives Webinar

Law enforcement officials and financial institution examiners often say that Suspicious Activity Report (SAR) narratives are inadequate. The narrative portion of a SAR is critical to understanding the nature and circumstances of the suspicious activity. The care with which the

Writing Marijuana and Hemp Policy Webinar

This look at the federal picture and the state picture will help you with your thought process in developing a pro or con policy for your financial institution. This policy, and related procedures and processes, will need to be in

Writing New Account Procedures Webinar

During this webinar, we will take the core document from deposit accounts handbook and set up a working document so that you can tailor your procedures into the framework we will provide. Webinar Description and Audience During this webinar, we

Writing Teller Training and Procedures Webinar

Your financial institution’s most precious asset is its frontline. This webinar program will take a look at procedures for the teller. What needs to go into the procedures? What needs to stay out? Who should write the procedures and what

You’re the New Supervisor: Fasten Your Seat Belt! Webinar

A new supervisor could easily feel overwhelmed by all the responsibilities that come with the role. This program teaches participants the fine art of juggling staff, schedules, meetings, goals that must be met, and pressing deadlines. Webinar Description and Audience

You’ve Been Served: Best Practices in Processing Subpoenas, Garnishments and IRS Tax Levies Webinar

Webinar Description and Intended Audience This webinar will provide attendees with the best practices and red flags for dealing with the various legal documents served upon financial institutions. This webinar does NOT discuss the procedures mandated by particular state laws.