TRAINING AND CONSULTING

Understanding and Leading a Multi-Generational Workforce

Summary

Studies show that Generation X and Generation Y individuals now make up a majority of the workplace and that figure will only grow. In order to bring out the best in each generation, managers will need to adjust their styles. “Understanding and Leading a Multi-Generational Workforce” gives much needed insight into managing this wide range of generations. This workshop provides a framework for understanding the motivational factors of traditionalists, boomers, Generation X and Generation Y. Customized case studies provide managers with an opportunity to work on challenging management scenarios and allow for practical application.

Topics

  • Perceptions of Each Generation’s Employees: Myths versus Realities
  • Generational Traits
  • Keeping Each Generation Engaged
  • Handling Multi-Generational Conflict
  • Communication Strategies for Each Generation
  • Advantages of Having Multiples Generations in the Workplace
  • Practical Application: Motivational Plan for Direct Reports

Length

Half-Day

Audience

Managers and Supervisors

Methodology

Workbook, Case Studies

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