Training Your Staff on Products and Services Webinar

Your employees need to understand the products and services your bank offers.

The only way to create loyal trusting customers is to create confident employees. Every product and service has features and benefits, creating fun and engaging content that helps your employees to learn more about them is a key to success.

What You’ll Learn

  • How to create short and engaging content for each product & service
  • Creating situational awareness for when the need arises for a customer
  • Developing a leaders guide and handout tools

Who Should Attend

Anyone responsible for educating employees or product developers.

Continuing Education (CE) Credits

This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.

View Delivery Options

Related Topics

Instructor

Bobbi McVey-Blath
Bobbi McVey-Blath

As a Certified Professional in Training Management (CPTM™), Bobbi works with an array of banking staff to ensure the training is aligned with the company's initiatives. Having worked in the banking ... read more.

Course TitleCreditsStart DateStart TimeEnd DateDelivery TypeDelivery OptionInstructor / LocationPrice
Training Your Staff on Products and Services Webinar.25 Any Any AnyWebinarOn-Demand Bobbi McVey-Blath$279.00 Register Now
Course TitleCreditsStart DateStart TimeEnd DateDelivery TypeDelivery OptionInstructor / LocationPrice
Delivery Options

Webinars for Banks and Credit Unions

Live Webinar:

INCLUDES 30 DAYS OF ONDEMAND PLAYBACK! With this option, you will participate in the webinar as it is being presented. You will login to the webinar on your PC to view the PowerPoint presentation, and you have the option of using your PC speakers or a phone for the audio. You can type and send your questions to the instructor.  And don’t worry if you miss the webinar, you can still view it for up to thirty days after it takes place!

Live Plus Twelve Months OnDemand Playback:

With this option, you will receive the live version, then you will receive an e-mail that contains a link to the PowerPoint slides (to download, print, and copy) as well as a link where you will view and hear the entire webinar just as it was delivered, featuring the full-color PowerPoint presentation with audio. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. The link will be available to you (and anyone else in the company) for up to twelve months and can be accessed 24/7 as many times as you wish. Delivered via e-mail the day after the webinar takes place.

Live, Twelve Months OnDemand Playback PLUS Digital Download:

By adding the Digital Download to your order, you will be adding access to make the webinar part of your training library.  You can pause, fast-forward and rewind as needed, which makes it an effective training tool. With this option, you will receive a download of the PowerPoint slides as well.  Access to the Digital Download is for the life of your library.

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