Course Description and Audience
The Future of Business training course offers a brief yet complete introduction to business concepts and terminology using a student-centered, practical, and relevant approach. Students learn to navigate through the sometime stormy business environment by stressing important business issues such as customer satisfaction and quality, entrepreneurship, cultural and workplace diversity, ethics, global business, technology, teams, and e-business.
Topics include:
- Understanding Economic Systems and Business
- Making Ethical Decisions and Managing a Socially Responsible Business
- Competing in the Global Marketplace
- Forms of Business Ownership
- Entrepreneurship: Starting and Managing Your Own Business
- Management and Leadership in Today’s Organization
- Designing Organizational Structures
- Managing Human Resources and Labor Relations
- Motivating Employees
- Achieving World-Class Operations Management
- Creating Products and Pricing Strategies to Meet Customers’ Needs
- Distributing and Promoting Products and Services
- Using Technology to Manage Information
- Using Financial Information and Accounting
- Understanding Money and Financial Institutions
- Understanding Financial Management and Securities Markets
Diploma and Certificate Applications for the Future of Business course:
eBook access included in tuition
Related Topics
Instructor
Mike Phillips
Mike Phillips CMA, CTP, CFM, CRP, CICA Mike is thankful for over 35 years of management, leadership and consulting experience within the community banking, publicly traded regional banking, and fi... read more.
Instructor
Jeff Smith

Jeff has been the Chief Lending Officer at Freedom Credit Union in Springfield, MA since 2013 and is in charge of managing the Commercial, Mortgage, and Consumer Lending portfolios, as well as the Col... read more.