The Four C’s of Exceptional Supervision – Conveying, Coaching, Correcting and Celebrating Webinar
If you are a supervisor, if you need others to take direction from you in order to succeed, you will find this program of tremendous value. The webinar focuses on the techniques and strategies you need in order to handle your job responsibilities successfully, while at the same time, increasing your personal job satisfaction (see complete description below).
Webinar Description and Audience
If you are a supervisor, if you need others to take direction from you in order to succeed, you will find this program of tremendous value. This engaging 90 minute webinar focuses on the techniques and strategies you need in order to handle your job responsibilities successfully, while at the same time, increasing your personal job satisfaction.
Supervisors must master the art of juggling – staff, schedules, meetings, compliance concerns, goals that must be met, deadlines that won’t wait, on-going training needs, serving as a back-up for the employee that didn’t come in…the list goes on and on. We’ll discuss how to keep all the balls in the air with barely a sweat.
This program will ramp up your leadership skills and address critical supervisory issues necessary to becoming an excellent manager. If you are ready to take your commitment and skill set to the next level register today for this program, you will be eager to put to work what you’ve learned!
What You Will Learn
- Creating a Quality Workplace
- Building Trust, Respect and Confidence
- Excelling at Effective Communication
- Understanding the Supervisor’s Essential Role in all Aspects of Training
- Supporting Change
- Garnering Support at Every Level
- Correcting and Addressing Behaviors and Choices that Don’t Work
- Coaching – When and Why and How
- Learning How to Handle — Complaining, Whining and Gossip
- Providing Performance Feedback
- Improving Work Habits
- Resolving Conflict
- Encouraging Your Staff to be Self-Managed
Who Should Attend?
Anyone who is expected to lead and manage others.
Continuing Education (CE) Credits
This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.
Webinar Viewing Options
INCLUDES SEVEN DAYS OF ONDEMAND PLAYBACK! With this option, you will participate in the webinar (via the internet) as it is being presented. You will login to the webinar on your PC to view the PowerPoint presentation, and you have the option of using your PC speakers or a telephone for the audio. Participants can type and send their questions to the instructor. Many companies are now running their PC through an LCD projector allowing many employees to participate in the same room.
SIX MONTH ONDEMAND VIDEO RECORDING:
With this option, you will receive an e-mail that contains a link to the PowerPoint slides (to download, print, and copy) as well as a link to the media player where you will view and hear the entire webinar just as it was delivered, featuring the full-color PowerPoint presentation with audio. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. The weblink will be available to you (and anyone else in the company) for up to six months and can be accessed 24/7 as many times as you wish. Delivered via e-mail the day after the webinar takes place.
CD-ROM VIDEO RECORDING:
If you do not have internet access or want to make the webinar part of your training library, the CD-ROM Recording is a great option for viewing a webinar. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. With this option, you will receive a download of the PowerPoint slides and a CD-ROM Recording (featuring PowerPoint presentation with audio) of the webinar via regular mail. Mailed 7 to 10 days after the webinar takes place.
Webinars can be scheduled and offered exclusively for your company. They can even be customized to best fit your needs. To find out more, please complete the in-house request form found in the Schedule and Registration Information section below.