WEBINAR

The Fair Debt Collection Practices Act: Then and Now Webinar

CFT Credits: 0.25

Join Regulatory Compliance Counsel Michael Christians for this informative 90-minute session on the FDCPA, then and now.

Webinar Description and Intended Audience

The Fair Debt Collection Practices Act (FDCPA) is a consumer protection statute enacted in 1977 to make it illegal for a debt collector to use unfair, deceptive and/or abusive tactics while attempting to collect a debt. While the FDCPA generally does not apply to a financial institution attempting to collect its own debts, adherence to its requirements is considered a best practice.

Join Regulatory Compliance Counsel Michael Christians for this informative 90-minute session on the FDCPA, then and now.

Covered Topics

  • The scope and coverage of the act
  • Guidelines for communicating with the debtor
  • Guidelines for communicating with third parties
  • Avoiding false and/or misleading representations in debt collection
  • Debt collection activities considered to be unfair and/or abusive
  • Proposed changes to the FDCPA

Who Should Attend?

Any person actively involved in the collection of debts owed to a financial institution would benefit from the information covered during this session.

Webinar Viewing Options

LIVE WEBINAR:                                              

INCLUDES 7 DAYS OF UNLIMITED ONDEMAND PLAYBACK!  With this option, you will participate in the webinar live, via the internet. You will login to the webinar on your PC to view the PowerPoint presentation, and you have the option of using your PC speakers or a telephone for the audio. You can type and send your questions to the instructor. Many companies are now running their PC through an LCD projector allowing many employees to participate at the same time.  And don’t worry if you miss the webinar, you can still view it for up to seven days after it takes place!

SIX MONTH ONDEMAND VIDEO:

With this option, you will receive an e-mail that contains a link to the PowerPoint slides (to download, print, and copy) as well as a link to the media player where you will view and hear the entire webinar just as it was delivered, featuring the full-color PowerPoint presentation with audio. You can pause, fast-forward and rewind as needed, which makes it a very effective training tool. The OnDemand Video will be available to you (and anyone else in the company) for six months and can be accessed 24/7 as many times as you wish. Delivered via e-mail the day after the webinar takes place.

CD-ROM VIDEO:

If you do not have internet access or want to make the webinar part of your training library, the CD-ROM Recording is a great option for viewing a webinar. You can pause, fast-forward and rewind as needed, which makes it an effective training tool.  With this option, you will receive a download of any applicable handouts and a CD-ROM (featuring the full-color PowerPoint presentation with audio) via regular mail. Mailed 7 to 10 days after the webinar takes place.

IN-HOUSE:                                                        

Webinars can be scheduled and offered exclusively for your company.  They can even be customized to best fit your needs.  To find out more, please complete the in-house request form found in the Schedule and Registration Information section below.

Continuing Education (CE) Credits

This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.

Register Here!

Choose the viewing option that best suits your needs. Live Webinar times are shown as Eastern Time. You can choose to pay by credit card or invoice when you register. CFT Credit will be awarded to the registrant, unless directed otherwise (additional attendees can also receive credit for an additional fee). CFT Webinars are powered by Total Training Solutions!

Webinar Date Start Time End Date End Time Viewing Options - See Descriptions Above Price
AnyAny Six Month On-Demand Recording $295.00
AnyAny CD-Rom Video Recording $345.00
Register Now