The Fair Debt Collection Practices Act (FDCPA) was enacted in 1977 to curb abusive debt collection practices. While communication methods have significantly evolved in the last 40 years (e.g., e-mail and text messaging), the FDCPA has not ‘ until now.
In late 2020, the Consumer Financial Protection Bureau (CFPB) issued two final rules making significant updates to Regulation F which implements the FDCPA. These changes are effective on November 30, 2021.
Join Regulatory Compliance Counsel Michael Christians for this informative 90-minute webinar which explores the requirements of the FDCPA.
Covered Topics
- The FDCPA’s scope and coverage
- Guidelines for communicating with borrowers and third-parties
- How to avoid false and/or misleading representations in the debt collection process
- Debt collection activities that may be considered unfair and/or abusive
- Other miscellaneous provisions of the FDCPA
Who Should Attend?
Lenders, servicing personnel, debt collectors and compliance professionals would all benefit from the information covered during this webinar.
Continuing Education (CE) Credits
This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.