During this two-part virtual class, we will learn many of the compliance, regulatory, and security issues necessary to be a successful Teller.
This will cover the annual training requirements for BSA and Regulation CC.
Series Details
February 21, 2023, 2:30pm EST
What You’ll Learn
- Customer Service Skills
- Currency
- Endorsements:
- Consumers
- Business
- Fiduciary
- Specialty Checks:
- Treasury Checks
- Substitute Checks
- Postal Money Orders
- Regulation CC on Checks
- Checks – Fundamentals
- BSA Training for Tellers including Red Flags
- Check Fraud
- How money moves and timeframes for returns
- Understanding the Connection with the signature card contract
- Postdated Checks
- Stale dated Checks
- Liability of the Parties
- Legal legends on checks
- Handling Checks at the death of an account holder
- Active Shooters and Robbery
Who Should Attend
Tellers, Head Tellers, Branch Managers, Training, Operations, and Compliance personnel should attend.
Continuing Education (CE) Credits
This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.
Related Topics
Instructor
Deborah Crawford
Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit R... read more.
