Manager’s/Supervisor’s Tool Kit
Often in organizations, when openings arise for managers and supervisors, individual contributors from the department are selected for the role and given little or no training. These new managers and supervisors can sometimes struggle in making the shift into management. “Manager’s/Supervisor’s Toolkit” addresses topics to assist in the transition and succeed as managers and supervisors.
This engaging workshop includes mini case studies that are modified to target the specific needs of the audience and the organization. “Skill sharpener” reminders are also e-mailed to each participant for three months following the workshop.
- Distancing Oneself from Former Peers
- Interpersonal Communication Skills
- Leadership Techniques
- Managing Change
- Dealing with Conflict
- Building Teams
- Knowing when to Involve One’s Manager
- Emotional Intelligence
Varies Based on Client Need
Newly Appointed Managers and Supervisors
Group Discussions, Exercises, Case Studies, Lecturettes, Workbook