SEMINAR

What Did You Say? Increasing Your Active Listening and Communication Skills Seminar

CFT Credits: 0.00

What you will learn:

  • Becoming Socially Sensitive and Culturally Aware
  • Making the Customer Feel Important (Establishing a Caring, Professional Manner)
  • Conveying Empathy toward the Customer (Imagine Yourself as the Customer)
  • Memory Retention (Tips and Techniques for Effective and Efficient Interaction)
  • Negotiation and Persuasion (Adhering to Policy Politely and Professionally)

Register Here!

Times shown are local time. You can choose to pay by credit card or invoice when you register.

Start DateStart TimeEnd DateEnd TimeLocationPrice
AnyIn-HouseRequest