WEBINAR

Remote Banking-What are the Compliance Requirements Webinar

CFT Credits: 0.25

We are currently seeing a rapid shift in the way financial institutions interact with their customers to a more remote, online delivery model. Not that these capabilities haven’t always been present, but much more business is conducted remotely now than ever before, which is a trend we can expect to continue. What are the requirements to keep in mind when conducting business in this fashion?

Webinar Description and Intended Audience

We are currently seeing a rapid shift in the way financial institutions interact with their customers to a more remote, online delivery model. Not that these capabilities haven’t always been present, but much more business is conducted remotely now than ever before, which is a trend we can expect to continue. What are the requirements to keep in mind when conducting business in this fashion?

As well, what challenges exist? For starters, there are Bank Secrecy Act issues when opening accounts and maintaining relationships with customers who are never seen. The rise in electronic transactions mean increased attention to Regulation E compliance, for example, especially when it comes to handling disputes (which are expected to increase in number). The provisions of the E-SIGN Act must be followed to the letter as well. These are but a few examples of the many compliance issues at play in a remote environment. In this webinar we’ll discuss these many requirements and provide you with a comprehensive grasp of the issues involved.

Covered Topics

  • E-SIGN issues and requirements – what can we provide electronically and when?
  • Reg. E issues, including disputes – making sure you understand the rules
  • Identifying customers under BSA and beneficial owner requirements, as well as OFAC
  • Credit card disputes under Reg. Z
  • Handling the loan application and closing process remotely
  • Handling complaints
  • Online communication through email and social media – regulatory guidance
  • Advertising issues – reaching remote customers, including opt-out rights
  • Fair lending issues, including digital redlining
  • Privacy and information security issues

Who Should Attend?

Anyone at the institution that deals with customers in a non-in person environment, including over the phone and/or electronically. Customer service representatives, loan officers, compliance professionals, auditors, legal staff, and management are but a few of the types of banks who would benefit from the information.

Webinar Viewing Options

LIVE WEBINAR:                                              

INCLUDES 7 DAYS OF UNLIMITED ONDEMAND PLAYBACK!  With this option, you will participate in the webinar live, via the internet. You will login to the webinar on your PC to view the PowerPoint presentation, and you have the option of using your PC speakers or a telephone for the audio. You can type and send your questions to the instructor. Many companies are now running their PC through an LCD projector allowing many employees to participate at the same time.  And don’t worry if you miss the webinar, you can still view it for up to seven days after it takes place!

SIX MONTH ONDEMAND VIDEO:

With this option, you will receive an e-mail that contains a link to the PowerPoint slides (to download, print, and copy) as well as a link to the media player where you will view and hear the entire webinar just as it was delivered, featuring the full-color PowerPoint presentation with audio. You can pause, fast-forward and rewind as needed, which makes it a very effective training tool. The OnDemand Video will be available to you (and anyone else in the company) for six months and can be accessed 24/7 as many times as you wish. Delivered via e-mail the day after the webinar takes place.

CD-ROM VIDEO:

If you do not have internet access or want to make the webinar part of your training library, the CD-ROM Recording is a great option for viewing a webinar. You can pause, fast-forward and rewind as needed, which makes it an effective training tool.  With this option, you will receive a download of any applicable handouts and a CD-ROM (featuring the full-color PowerPoint presentation with audio) via regular mail. Mailed 7 to 10 days after the webinar takes place.

IN-HOUSE:                                                        

Webinars can be scheduled and offered exclusively for your company.  They can even be customized to best fit your needs.  To find out more, please complete the in-house request form found in the Schedule and Registration Information section below.

Continuing Education (CE) Credits

This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.

Register Here!

Choose the viewing option that best suits your needs. Live Webinar times are shown as Eastern Time. You can choose to pay by credit card or invoice when you register. CFT Credit will be awarded to the registrant, unless directed otherwise (additional attendees can also receive credit for an additional fee). CFT Webinars are powered by Total Training Solutions!

Webinar Date Start Time End Date End Time Viewing Options - See Descriptions Above Price
AnyAny Six Month On-Demand Recording $295.00
AnyAny CD-Rom Video Recording $345.00
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