Personal Leadership Skills for Tellers, Universal Bankers and Non-Supervisory Staff

This program is designed for non-supervisory employees who aspire to develop leadership skills and behaviors focusing on the

Pillars of Professionalism that include such topics as Impactful Communication Skills, Being Flexible, Developing Personal Accountability, Time Management, and so much more.

This full three-module program will next be offered via ZOOM on the following dates:

Module 1:  Pillars of Professionalism – Enhancing Your People Skills

Topics:  Teamwork, Impactful Communication Skills, and Focusing on Your Emotional Intelligence

Date:  April 6, 2023  Time:   9AM to 12PM EST

Module 2: Pillars of Professionalism – Working Smarter

Topics: Effective Time Management, Being Flexible, Developing Personal Accountability

Date:  April 13, 2023 Time:  9AM to 12PM EST

Module 3: Pillars of Professionalism –Taking Your Performance to New Levels!

Topics: Maintaining a Positive Attitude, Ethical Behavior, and Continuous Learning

Date:  April 20, 2023  Time:   9AM to 12PM EST

OR

Module 1:  Pillars of Professionalism – Enhancing Your People Skills

Topics:  Teamwork, Impactful Communication Skills, and Focusing on Your Emotional Intelligence

Date:   May 4, 2023          Time:   11AM to 2PM EST

Module 2: Pillars of Professionalism – Working Smarter

Topics: Effective Time Management, Being Flexible, Developing Personal Accountability

Date:  May 11, 2023          Time:  11AM to 2PM EST

Module 3: Pillars of Professionalism –Taking Your Performance to New Levels!

Topics: Maintaining a Positive Attitude, Ethical Behavior, and Continuous Learning

Date:  May 18, 2023             Time:  11AM to 2PM EST

Key Benefits for Participants:

  • Develop impactful communication skills that will help you build better relations with your manager and with your peers.
  • Learn how to collaborate more effectively and improve overall efficiency.
  • Identify the characteristics of effective teams and teamwork.
  • Understand the importance of  personal accountability as an essential tool in developing  better work relationships and improving job satisfaction.
  • Build your self-confidence and emotional intelligence.

Audience: Non-supervisory employees who aspire to develop leadership skills and behaviors.

If you would like to offer this program, or something customized solely for your bank or credit union employees, please contact me Renee@CFTeducation.org.

Instructor

Gail Tilstra

Gail is an accomplished human resources professional in the financial services industry. Throughout her expansive career, she has had responsibility and demonstrated success as a Senior Vice President... read more.

Course TitleCreditsStart DateStart TimeDelivery TypeDelivery OptionInstructor / LocationPrice
Personal Leadership Skills for Tellers, Universal Bankers and Non-Supervisory Staff.5 04/06/2023 9:00amOnlineLive E-Classroom Training Gail Tilstra$849.00 Register Now
Personal Leadership Skills for Tellers, Universal Bankers and Non-Supervisory Staff.5 05/04/2023 11:00amOnlineLive E-Classroom Training Gail Tilstra$849.00 Register Now
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