Overdrafts continue to be a hot button issue with examiners as there has been a shift in mentality from “informing” consumers about their overdrafts to “protecting” them from excessive overdrafts. In late 2021, the CFPB fired several warning shots by issuing two separate reports, one on institutions’ overdraft reliance and one on overdraft fee amounts and policies. While the reports were full on a lot of statistics, it signaled the CFPBs promise to enhance enforcement in this area. It’s imperative you are aware of the current regulatory requirements, guidance and expectations to keep your bank out of trouble!
Covered Topics
Hot Spots, The Latest Guidance, Best Practices & Expectations
Available vs. Ledger Balances, Debit Card Holds & Multiple Fee Issues
Approved Positive Transactions that Settle Negative
Customer Communications & System Oversight
Regulatory Exam Feedback
Management & Frontline Oversight
UDAAP Angles
Your Questions & Much More!
Continuing Education (CE) Credits
This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.
Who Should Attend
This webinar is designed for the frontline, management, compliance officers, auditors, risk managers and/or other operations personnel.
Jerod is the leader of Banker's Compliance Consulting’s training productions. He is a nationally recognized speaker. Whether it’s a conference, seminar, school, webinar or luncheon, it’s easy to... read more.
INCLUDES 30 DAYS OF ONDEMAND PLAYBACK! With this option, you will participate in the webinar as it is being presented. You will login to the webinar on your PC to view the PowerPoint presentation, and you have the option of using your PC speakers or a phone for the audio. You can type and send your questions to the instructor. And don’t worry if you miss the webinar, you can still view it for up to thirty days after it takes place!
Live Plus Twelve Months OnDemand Playback:
With this option, you will receive the live version, then you will receive an e-mail that contains a link to the PowerPoint slides (to download, print, and copy) as well as a link where you will view and hear the entire webinar just as it was delivered, featuring the full-color PowerPoint presentation with audio. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. The link will be available to you (and anyone else in the company) for up to twelve months and can be accessed 24/7 as many times as you wish. Delivered via e-mail the day after the webinar takes place.
Live, Twelve Months OnDemand Playback PLUS Digital Download:
By adding the Digital Download to your order, you will be adding access to make the webinar part of your training library. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. With this option, you will receive a download of the PowerPoint slides as well. Access to the Digital Download is for the life of your library.