WEBINAR

Negotiation Skills To Improve Business Development Efforts

CFT Credits: 0.25

Today’s competitive environment requires the commercial lender to be able to negotiate in various, sometimes abstract situations – all at once! Attend this “interactive” webinar and learn to ask for the business and actually close the deal!

Webinar Description and Audience

Today’s competitive environment requires the commercial lender to be able to negotiate in various, sometimes abstract situations – all at once! Attend this “interactive” webinar and learn to ask for the business and actually close the deal!

This webinar will emphasize negotiation skill building, effective communications, telephone techniques, and the negotiation process in order to improve the bank’s overall “business development” efforts.

The related concepts of technical skill set and management styles will also be displayed. Additionally, the session will cover the importance of the “human” side of negotiations including “empathy”, “ego”, and “needs.”

Throughout the session, business development “case studies” including “role-playing” exercises will be presented in order to reinforce the concepts.

Covered Topics:
•Negotiation Skill Building
•Effective Communications
•Telephone Techniques
•The Negotiation Process
•Improving the Bank’s Business Development Efforts
•Technical Skill Set and Management Styles
•The “Human” Side of Negotiations
•Business Development “Case Studies”

Who Should Attend?

Commercial lenders, relationship managers, branch managers, private bankers, and business development officers

Webinar Viewing Options

LIVE WEBINAR:                                              

INCLUDES 7 DAYS OF ONDEMAND PLAYBACK!  With this option, you will participate in the webinar (via the internet) as it is being presented. You will login to the webinar on your PC to view the PowerPoint presentation, and you have the option of using your PC speakers or a telephone for the audio. You can type and send your questions to the instructor. Many companies are now running their PC through an LCD projector allowing many employees to participate at the same time.  And don’t worry if you miss the webinar, you can still view it for up to seven days after it takes place!

SIX MONTH ONDEMAND VIDEO:

With this option, you will receive an e-mail that contains a link to the PowerPoint slides (to download, print, and copy) as well as a link to the media player where you will view and hear the entire webinar just as it was delivered, featuring the full-color PowerPoint presentation with audio. You can pause, fast-forward and rewind as needed, which makes it a very effective training tool. The OnDemand Video will be available to you (and anyone else in the company) for six months and can be accessed 24/7 as many times as you wish. Delivered via e-mail the day after the webinar takes place.

CD-ROM VIDEO:

If you do not have internet access or want to make the webinar part of your training library, the CD-ROM Recording is a great option for viewing a webinar. You can pause, fast-forward and rewind as needed, which makes it an effective training tool.  With this option, you will receive a download of the PowerPoint slides and a CD-ROM Recording (featuring PowerPoint presentation with audio) of the webinar via regular mail. Mailed 7 to 10 days after the webinar takes place.

IN-HOUSE:                                                        

Webinars can be scheduled and offered exclusively for your company.  They can even be customized to best fit your needs.  To find out more, please complete the in-house request form found in the Schedule and Registration Information section below.

Continuing Education (CE) Credits

This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.

Register Here!

Choose the viewing option that best suits your needs. Live Webinar times are shown as Eastern Time. You can choose to pay by credit card or invoice when you register. CFT Credit will be awarded to the registrant, unless directed otherwise (additional attendees can also receive credit for an additional fee). CFT Webinars are powered by Total Training Solutions!

Webinar DateStart TimeEnd DateEnd TimeViewing Options - See Descriptions AbovePrice
01/04/17Archived Six Month On-Dermand Recording$295.00Register
01/04/17Archived CD-ROM Recording$345.00Register
AnyIn-HouseRequest