Servicing mortgage loans is a difficult and complex process, with many laws and regulations with which to comply. And particularly now that we’re a few years out of the pandemic, regulators are looking very carefully at both how servicers are servicing loans, as well as which borrowers receive what type of treatment. In other words, fair lending and UDAP/UDAAP concerns are at the forefront.
Included Webinars
- Mortgage Servicing Compliance Requirements and Updates – Part 1
- Mortgage Servicing Compliance Requirements and Updates – Part 2
Series Details
Mortgage Servicing Compliance Requirements and Updates – Part 1
September 1, 2023, 11:00 am EDT
What You’ll Learn
- RESPA’s detailed servicing requirements, including amendments and FAQs
- Default management rules, including early intervention requirements, access to personnel, continuity of contact, and the loss mitigation application process
- Loss mitigation principles – regulators’ primary concern
- Z requirements, including periodic statements, payoff statements, and escrows
Mortgage Servicing Compliance Requirements and Updates – Part 2
September 12, 2023, 2:30 pm EDT
What You’ll Learn
- Flood insurance escrow requirements
- Error resolution and information request requirements
- Force-placed insurance
- Foreclosure provisions
- Debt collection, including the FDCPA and Reg. F
- Fair lending and UDAP/UDAAP issues
What You’ll Learn
Each webinar in the series will cover specific topics relative to the subject matter.
Who Should Attend
Anyone involved in the servicing and loss mitigation efforts within mortgage lending, including loss mitigation counselors, processors, and customer service representatives, as well as risk managers, compliance professionals, auditors, and legal staff.
Continuing Education (CE) Credits
This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.
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