Marketing in 2023: Digital and Social Media Compliance Considerations Webinar

Social media posts are a great way to communicate with existing customers and gain new ones as well, but what can we post? What disclosures must be provided? How do we respond to a consumer complaint received via social media? In this session, we will answer those questions and more, and provide you with tools to help craft your institution’s social media policy. We will review the compliance considerations for both lending and deposit products. We will also discuss how best to market through Social Media. And we will talk about how to market to “today’s” consumer.

What You’ll Learn

  • Reviewing technical requirements of TIL and TISA, including examples of the do’s and don’ts
  • Assessing the risks and incorporating them into your risk management program
  • A detailed review of the compliance regulations to consider when posting
  • Best practices for responding to consumer complaints
  • Recommended policies for employee use of social media sites
  • Tips when utilizing third parties to manage your social media
  • Auditing your program for compliance and effectiveness
Who Should Attend

This informative session is designed for Marketing Officers, Compliance Officers, and Internal Auditors.

Continuing Education (CE) Credits

This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.

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Related Topics

Instructor

Dawn Kincaid
Dawn Kincaid

Dawn Kincaid began her banking career while attending The Ohio State University. She has 19 years’ experience in client service, operations, information technology, administrative and board relation... read more.

Course Title Credits Start Date Start Time End Date Delivery Type Delivery Option Instructor / Location Price
Marketing in 2023: Digital and Social Media Compliance Considerations Webinar .25 Any Any Any Webinar On-Demand Dawn Kincaid $279.00 Register Now
Course Title Credits Start Date Start Time End Date Delivery Type Delivery Option Instructor / Location Price
Delivery Options

Webinars for Banks and Credit Unions

Live Webinar:

INCLUDES 30 DAYS OF ONDEMAND PLAYBACK! With this option, you will participate in the webinar as it is being presented. You will login to the webinar on your PC to view the PowerPoint presentation, and you have the option of using your PC speakers or a phone for the audio. You can type and send your questions to the instructor.  And don’t worry if you miss the webinar, you can still view it for up to thirty days after it takes place!

Live Plus Twelve Months OnDemand Playback:

With this option, you will receive the live version, then you will receive an e-mail that contains a link to the PowerPoint slides (to download, print, and copy) as well as a link where you will view and hear the entire webinar just as it was delivered, featuring the full-color PowerPoint presentation with audio. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. The link will be available to you (and anyone else in the company) for up to twelve months and can be accessed 24/7 as many times as you wish. Delivered via e-mail the day after the webinar takes place.

Live, Twelve Months OnDemand Playback PLUS Digital Download:

By adding the Digital Download to your order, you will be adding access to make the webinar part of your training library.  You can pause, fast-forward and rewind as needed, which makes it an effective training tool. With this option, you will receive a download of the PowerPoint slides as well.  Access to the Digital Download is for the life of your library.

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