Managing Challenging Employee Situations Seminar
Employees often present even the most experienced managers with challenges. These challenging employees could be ones who performance is inconsistent, whose “attitude” is less than positive, who is more interested in texting than working, as well as those employees who are exceptional, but need to be challenged to higher levels.
This program will provide you with proven strategies to help get the most out of every member of your staff in a way that is positive and lasting. You’ll leave with plans that you can implement immediately to address a variety of challenging employee situations along with tools to help you get your staff working together to achieve your desired goals.
WHO SHOULD ATTEND: Recommended for managers and supervisors at all levels. Please route to appropriate person(s).
YOUR SEMINAR LEADER: Cynthia Rowan is a seasoned professional with an extensive background in banking; having served in a variety of line positions within the consumer and credit areas, as well as an officer in the areas of human resources and training. During her career, she has successfully worked with numerous financial institutions to improve their profitability. She has also aided in improving bank productivity by designing and implementing organizational development programs to include: performance management processes, employee development needs identification, creation of coaching cultures, corporate training needs assessments, and training program/curriculum design and delivery. Cindy is an Adjunct Professor in Management and Organizational Development at both the undergraduate and graduate level. She holds a MA degree from Seton Hall University and is currently completing her doctoral program. She is an active member of the American Society of Training & Development (ASTD) and a long-time member of the CFT faculty.