Have you ever avoided a tough conversation because you don’t like conflict? Congratulations, you are among friends. Most people don’t jump out of bed in the morning thinking, “I hope I get into some conflict today!” Yet, many leaders avoid tough conversations for multiple reasons, generally boiling down to fear. Fear of the person’s reaction, hurting feelings, being taken advantage of, or the desire to be liked can get in the way of productive and courageous communication. If you could release that fear and build your courage muscles, would you be willing to learn new skills and commit to taking new action? If yes, join Karen Butcher, communication coach and trainer, for this engaging 1.5-hour session on Courageous Conversations.
What You’ll Learn
Explore and experience the art of self-evaluation
Discover the impact of ego on leadership effectiveness
Recognize leadership rights and responsibilities
Acknowledge the damage of gossip and venting
Face fear and transition to courage
Embrace curiosity, drop judgment, and remain neutral
Commit to practicing tough conversations
Identify tools and resources to inspire and sustain courageous conversations
Who Should Attend
Everyone! Conflict is inevitable and we can all learn to be more effective in tough conversations.
Continuing Education (CE) Credits
This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.
Karen Butcher is a former teacher, Mary Kay Sales Director, and Bank Training Director. She left the corporate world in 2018 to launch her own coaching and training business.
Karen knows the power of... read more.
INCLUDES 30 DAYS OF ONDEMAND PLAYBACK! With this option, you will participate in the webinar as it is being presented. You will login to the webinar on your PC to view the PowerPoint presentation, and you have the option of using your PC speakers or a phone for the audio. You can type and send your questions to the instructor. And don’t worry if you miss the webinar, you can still view it for up to thirty days after it takes place!
Live Plus Twelve Months OnDemand Playback:
With this option, you will receive the live version, then you will receive an e-mail that contains a link to the PowerPoint slides (to download, print, and copy) as well as a link where you will view and hear the entire webinar just as it was delivered, featuring the full-color PowerPoint presentation with audio. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. The link will be available to you (and anyone else in the company) for up to twelve months and can be accessed 24/7 as many times as you wish. Delivered via e-mail the day after the webinar takes place.
Live, Twelve Months OnDemand Playback PLUS Digital Download:
By adding the Digital Download to your order, you will be adding access to make the webinar part of your training library. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. With this option, you will receive a download of the PowerPoint slides as well. Access to the Digital Download is for the life of your library.
