Handling Deceased Accounts Webinar
Your customer passed away and the family is grieving. Yet, in the midst of all the ing and honoring of a life, the legal and compliance clock is ticking. In most states, checks can be paid for 10 days after the date of death.
When your deposit customer dies, many issues and questions arise. Who can have information on the account? Who owns the account? What has access to the account? What happens with powers of attorney and authorized signers on account? Can the spouse of the sole proprietor continue to access the account? What about that last tax refund check? Is the account still insured? Can a check be written to a funeral home? What about the checks coming in to pay funeral expense? Learn about checks, IRAs, deposit ownership, trusts, UTMA, affidavits of heirship and other complex issues that can occur when a customer is deceased.
Covered Topics
- Probate versus non-probate transfers
- When does the will govern and when does the signature card?
- What by passes a will? PODs, IRAs, JTWROS?
- Living trusts and successor trustees
- When do we know that a customer is deceased?
- When can we use small estate affidavits?
- What happens to powers of attorney, authorized signers, etc.
- How are IRAs, HSAs and UTMAs affected?
- Do sole proprietorships cease at death?
- FDIC insurance issues
Who Should Attend?
This webinar will benefit new accounts representatives, tellers, trainers, branch managers, personal bankers, deposit operations and branch administration personnel.
Continuing Education (CE) Credits
This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.
Instructor

Deborah Crawford is the President of Gettechnical Inc., a Virginia based training company. She specializes in the deposit side of the financial institution and is an instructor on IRAs, BSA, Deposit R... read more.