FREE Proving the ROI of Training Programs Webinar

CFT Credits: 0.00

In this webinar, we’ll share tips for measuring the success of your training programs in order to prove the ROI.

Webinar Description and Intended Audience

Measuring and proving ROI on the investment your financial institution puts into employee training can be tricky. Lack of proper training can lead to poor customer service, consumer confidence loss and frontline transaction errors that may expose your institution to financial risk. While most financial institutions know an investment in employee training is critical for employee growth and reducing risk, many institutions struggle with determining the ROI in order to ensure programs receive the proper budgets.

In this webinar, we’ll share tips for measuring the success of your training programs in order to prove the ROI.

To view Deborah Crawford’s free webinar from January, follow the link below:
Key Things to Consider when Building Your Financial Institution’s Training Program

Covered Topics

  • What does Training Program ROI look like?
  • Identify areas where the lack of training costs are high, including:
  • Soft Skills that could result in high-turnover
  • Sales training that could affect achieving revenue goals
  • Compliance training that could results in regulation fines
  • Cybersecurity training that could put your institution at risk for cyber-attacks
  • Customer Service training that can impact consumer confidence in your brand
  • How is ROI calculated?
  • Tools for assessing your training program

Who Should Attend?

Training Managers, Compliance Officers, Human Resources Managers, Operations Leaders, Information Security Officers, IT Officers, Risk Officers, Senior Management, Board Members.

Webinar Viewing Options

LIVE WEBINAR:                                              

INCLUDES 7 DAYS OF UNLIMITED ONDEMAND PLAYBACK!  With this option, you will participate in the webinar live, via the internet. You will login to the webinar on your PC to view the PowerPoint presentation, and you have the option of using your PC speakers or a telephone for the audio. You can type and send your questions to the instructor. Many companies are now running their PC through an LCD projector allowing many employees to participate at the same time.  And don’t worry if you miss the webinar, you can still view it for up to seven days after it takes place!


With this option, you will receive an e-mail that contains a link to the PowerPoint slides (to download, print, and copy) as well as a link to the media player where you will view and hear the entire webinar just as it was delivered, featuring the full-color PowerPoint presentation with audio. You can pause, fast-forward and rewind as needed, which makes it a very effective training tool. The OnDemand Video will be available to you (and anyone else in the company) for six months and can be accessed 24/7 as many times as you wish. Delivered via e-mail the day after the webinar takes place.


If you do not have internet access or want to make the webinar part of your training library, the CD-ROM Recording is a great option for viewing a webinar. You can pause, fast-forward and rewind as needed, which makes it an effective training tool.  With this option, you will receive a download of any applicable handouts and a CD-ROM (featuring the full-color PowerPoint presentation with audio) via regular mail. Mailed 7 to 10 days after the webinar takes place.


Webinars can be scheduled and offered exclusively for your company.  They can even be customized to best fit your needs.  To find out more, please complete the in-house request form found in the Schedule and Registration Information section below.

Continuing Education (CE) Credits

This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.

Register Here!

Choose the viewing option that best suits your needs. Live Webinar times are shown as Eastern Time. You can choose to pay by credit card or invoice when you register. CFT Credit will be awarded to the registrant, unless directed otherwise (additional attendees can also receive credit for an additional fee). CFT Webinars are powered by Total Training Solutions!

Webinar DateStart TimeEnd DateEnd TimeViewing Options - See Descriptions AbovePrice
Register Now