An overview of Fair Lending Regulations and best practices for bank staff in customer facing positions.
Your customer-facing staff can make or break your fair lending compliance program, but they are often left out of “lending” training. This session will focus on how your front line can engage customers and sell loans without violating fair lending laws. This session covers the regulations that deal with fair lending – Regulation B, Regulation C, and the Fair Housing Act – as well as “best practices”.
What You’ll Learn
Who Should Attend
This webinar is designed for customer-facing branch and lending staff.
Continuing Education (CE) Credits
This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.
Instructor
Jamin Carlisle
Jamin Carlisle has 15 years of experience in banking and credit union compliance as well as the Credit Union Compliance Expert (CUCE) and BSA Compliance Specialist (BSACS) certifications. His primary ... read more.
Instructor
Kimberly Boatwright
Kimberly Boatwright is EVP and Director of Risk and Compliance at Compliance Resource, LLC, and has more than two decades of experience working in the financial services industry. Ms. Boatwright is a ... read more.
