Course Description and Audience
This Effective Business Writing course helps you to improve your written communication skills. Good grammar and punctuation skills are prerequisites for this course. The course content includes: three stages of the writing process and special financial service writing characteristics; the ‘you attitude’ writing technique; determining the reader’s need for scope, depth and language; complete, efficient and emphatic sentences that build to unified and organized paragraphs; common business letter characteristics and formatting; effective memos, emails, and letters for good-news, bad-news and persuasive writing situations; and writing effective reports and job procedures.
Topics include:
- Writing for Business
- Writing Your Reader Can Understand
- Writing as a Process
- Writing Memos
- Writing General Business Letters
- Writing Good-News and Bad-News Letters
- Writing to Persuade
- Writing to Report
- Writing to Document
Audience: Designed for anyone whose current or future job requires effective written communication.
Diplomas and Certificates Applicable to the Effective Business Communication course: