Effective Business Communication Seminar

CFT Credits: 0.00

The Effective Business Communication workshop will focus on using e-mail strategically to achieve team goals. The class will use editing drills, writing exercises and hand-outs featuring real-world, practical tips. The program will cover the following broad topics:

• Developing your communication strategy
• Putting it in writing: serious business
• Focusing on your audience’s interests and communication needs
• Executing your intent: what are your goals?
• Using punctuation, space, and design to enhance readability
• Focusing on your key messages
• Understanding bandwidth issues
• Understanding professional e-mail etiquette
• Writing subject lines that save time, money, and good will
• Editing for brevity and readability, and
• Choosing plain language for clarity, image, and power

WHO SHOULD ATTEND: Bank employees at all levels

SusanMachYOUR SEMINAR LEADER: Susan Mach, Ph. D.

Register Here!

Choose the delivery option that best suits your needs.  Tuition includes textbook (if applicable).
Live Class times are local time. You can choose to pay by credit card or invoice when you register.

Start DateStart TimeEnd DateEnd TimeOption/LocationInstructorTuition