Do’s and Don’ts When Dealing With Caregivers and Fiduciaries Webinar
The Consumer Financial Protection Bureau (CFPB) in October released four guides for those charged with handling money on another’s behalf. The guides – which cover powers of attorney, court-appointed guardianship, trusteeship and designated payees for government benefits – outline responsibilities of those who handle the affairs of the millions of elderly Americans who use the assistance of a financial representative (see complete description below).
Click Here for Webinar Description and Audience
The Consumer Financial Protection Bureau has released four guides for those charged with handling money on another’s behalf. The guides – which cover powers of attorney, court-appointed guardianships, trusteeships, and designated payees for government benefits – outline responsibilities of those who handle the affairs of the millions of elderly Americans who use the assistance of a financial representative.
We’ll review the general “Do’s and Don’t’s” for working with powers of attorney, guardianships, trustees, and designated payees for government benefits. Get tips and guidelines to help your institution work toward better understanding of each of these roles, and learn what’s involved when working on behalf of another person.
FinCEN has also weighed in with tips for watching elderly customers. We’ll look at the FinCEN information and how this should be reported on a SAR. We’ll also look at other fiduciaries, such as custodians, executors, and their roles and duties.
•What the federal government considers the best behavior and practice in each role
•What is a guardian, and what can he or she do and not do?
•What is a power of attorney, and what can the attorney-in-fact do and not do?
•What are the responsibilities for those who handle matters such as Social Security for millions of Americans?
•Focus on elder abuse, and our financial institution’s role in helping prevent it.
•Executors, Administrators, and Letters
•How to set up each account; what paperwork is required
Who Should Attend?
New Account Representatives, Customer Service Representatives, Branch Administration, Compliance Officers, Legal Department, Branch Managers, Tellers, and anyone who works with customers.
Click Here for Continuing Education Credits (CEC) Info
This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.
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INCLUDES SEVEN DAYS OF ONDEMAND PLAYBACK! With this option, you will participate in the webinar (via the internet) as it is being presented. You will login to the webinar on your PC to view the PowerPoint presentation, and you have the option of using your PC speakers or a telephone for the audio. Participants can type and send their questions to the instructor. Many companies are now running their PC through an LCD projector allowing many employees to participate in the same room.
SIX MONTH ONDEMAND VIDEO:
With this option, you will receive an e-mail that contains a link to the PowerPoint slides (to download, print, and copy) as well as a link to the media player where you will view and hear the entire webinar just as it was delivered, featuring the full-color PowerPoint presentation with audio. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. The weblink will be available to you (and anyone else in the company) for up to six months and can be accessed 24/7 as many times as you wish. Delivered via e-mail the day after the webinar takes place.
If you do not have internet access or want to make the webinar part of your training library, the CD-ROM Recording is a great option for viewing a webinar. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. With this option, you will receive a download of the PowerPoint slides and a CD-ROM Recording (featuring PowerPoint presentation with audio) of the webinar via regular mail. Mailed 7 to 10 days after the webinar takes place.
Webinars can be scheduled and offered exclusively for your company. They can even be customized to best fit your needs. To find out more, please complete the in-house request form found in the Schedule and Registration Information section below.