WEBINAR
BSA Alert

Developing a Star Teller Webinar

CFT Credits: 0.25

Service, Technical and Compliance skills are needed to develop the star in your institution. This webinar focuses on the compliance and technical skills your teller needs to be successful at his or her job. – see complete description below

Click Here for Webinar Description and Audience

Service, Technical and Compliance skills are needed to develop the star in your institution. This webinar focuses on the compliance and technical skills your teller needs to be successful at his or her job. Today’s environment is complex with increasing fraud and competition in the market place, so your teller needs to be ahead of the curve.

Participants will also receive a Teller Handbook.

Covered Topics:

  • Checks:
    • Endorsements
    • Stop Payments
    • Deceased Accounts
    • Post dated checks
    • Business, personal and fiduciary checks
  • Holds:
    • Annual Regulation CC training
    • Policies and procedures for placing holds
    • Types of Holds
  • Security:
    • Fraud issues including kiting, postal money orders and treasury checks security features
  • Compliance
    • CTRs line by line
    • Red Flags for money laundering annual training

Who Should Attend?

Tellers, Head Tellers, Cashiers, Branch Managers, Branch Administration, Compliance and Training

Click Here for Continuing Education Credits (CEC) Info

This webinar is recommended for 2.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.

Click Here for Viewing Option Descriptions

LIVE WEBINAR:                                              

INCLUDES 7 DAYS OF ONDEMAND PLAYBACK!  With this option, you will participate in the webinar (via the internet) as it is being presented. You will login to the webinar on your PC to view the PowerPoint presentation, and you have the option of using your PC speakers or a telephone for the audio. You can type and send your questions to the instructor. Many companies are now running their PC through an LCD projector allowing many employees to participate at the same time.  And don’t worry if you miss the webinar, you can still view it for up to seven days after it takes place!

SIX MONTH ONDEMAND VIDEO:

With this option, you will receive an e-mail that contains a link to the PowerPoint slides (to download, print, and copy) as well as a link to the media player where you will view and hear the entire webinar just as it was delivered, featuring the full-color PowerPoint presentation with audio. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. The weblink will be available to you (and anyone else in the company) for up to six months and can be accessed 24/7 as many times as you wish. Delivered via e-mail the day after the webinar takes place.

CD-ROM VIDEO:

If you do not have internet access or want to make the webinar part of your training library, the CD-ROM Recording is a great option for viewing a webinar. You can pause, fast-forward and rewind as needed, which makes it an effective training tool.  With this option, you will receive a download of the PowerPoint slides and a CD-ROM Recording (featuring PowerPoint presentation with audio) of the webinar via regular mail. Mailed 7 to 10 days after the webinar takes place.

IN-HOUSE:                                                        

Webinars can be scheduled and offered exclusively for your company.  They can even be customized to best fit your needs.  To find out more, please complete the in-house request form found in the Schedule and Registration Information section below.

Register Here!

Choose the viewing option that best suits your needs. Live Webinar times are shown as Eastern Time. You can choose to pay by credit card or invoice when you register. CFT Credit will be awarded to the registrant, unless directed otherwise (additional attendees can also receive credit for an additional fee). CFT Webinars are powered by Total Training Solutions!

Webinar DateStart TimeEnd DateEnd TimeViewing Options - See Descriptions AbovePrice
07/13/16Archived Six Month On-Demand Recording$295.00Order
07/13/16Archived CD-Rom Video Recording$345.00Register
AnyIn-HouseRequest