Cross Selling and Building Advocates Webinar
There is a very important process to follow in order to cross sell and develop advocates. This webinar will help you create a foundation to do just that (see complete description below).
Click Here for Webinar Description and Audience
Your client advocates have several characteristics that are important to your cross selling success:
1.They are very reluctant to leave you regardless of how attractive a competitor might appear to be.
2.They are typically interested and open to doing additional business with you.
3.They will advocate to others on your behalf. In other words, they will refer you and your company to others.
There is a very important process to follow in order to cross sell and develop advocates. This webinar will help you create a foundation to do just that.
•Develop an advocate attitude.
•Create an advocate profile.
•Utilize a 4 step advocate process that will open up cross-sell opportunities.
•Implement an approach to use with your top 10 clients.
•Track and measure your cross sell development and success.
Who Should Attend?
Salespeople in all lines of business, tellers, supervisors and trainers will all benefit by this webinar.
Click Here for Continuing Education Credits (CEC) Info
This webinar is recommended for 1.5 CE Credit Hours. Each attendee will receive a Certificate of Attendance for self-reporting of CE Credits.
Click Here for Viewing Option Descriptions
INCLUDES SEVEN DAYS OF ONDEMAND PLAYBACK! With this option, you will participate in the webinar (via the internet) as it is being presented. You will login to the webinar on your PC to view the PowerPoint presentation, and you have the option of using your PC speakers or a telephone for the audio. Participants can type and send their questions to the instructor. Many companies are now running their PC through an LCD projector allowing many employees to participate in the same room.
SIX MONTH ONDEMAND VIDEO RECORDING:
With this option, you will receive an e-mail that contains a link to the PowerPoint slides (to download, print, and copy) as well as a link to the media player where you will view and hear the entire webinar just as it was delivered, featuring the full-color PowerPoint presentation with audio. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. The weblink will be available to you (and anyone else in the company) for up to six months and can be accessed 24/7 as many times as you wish. Delivered via e-mail the day after the webinar takes place.
CD-ROM VIDEO RECORDING:
If you do not have internet access or want to make the webinar part of your training library, the CD-ROM Recording is a great option for viewing a webinar. You can pause, fast-forward and rewind as needed, which makes it an effective training tool. With this option, you will receive a download of the PowerPoint slides and a CD-ROM Recording (featuring PowerPoint presentation with audio) of the webinar via regular mail. Mailed 7 to 10 days after the webinar takes place.
Webinars can be scheduled and offered exclusively for your company. They can even be customized to best fit your needs. To find out more, please complete the in-house request form found in the Schedule and Registration Information section below.