Consumer Lending School


CFT provides a comprehensive training program on Consumer and Mortgage Loans for you and your lending staff. The school will review all aspects the consumer and mortgage loan process in-depth by focusing on the entire process: Application interview, processing, underwriting, closing, and servicing. We will spend one entire session entirely on underwriting a consumer and mortgage loan with case studies for the class.

3 sessions included in this Consumer Lending School

Day One:

  • Introduction to consumer credit
  • Types of Lenders
  • Types of loan products
  • Delivery channels
  • Lending Process
  • Understanding Lending Lingo
  • LOS Systems
  • Loan Interview/Taking an Application
  • Government Loan Products
  • Private mortgage insurance
  • FNMA/FHLMC guidelines
  • Documentation

Day Two:

  • Underwriting:
    • Consumer Loans
    • Residential Mortgage Loans
    • Home Equity Loans/Lines
    • Calculate Mortgage Payments and Debt Ratios
  • Reading a credit report
  • Understanding Credit Scores
  • Real Estate Appraisals
  • Condominiums
  • Case Studies
  • Making the loan decision/recommendation

Day Three:

  • Secondary Mortgage Market
  • Selling loans to FNMA/FHLMC
  • Closing the loan
  • Quality Control
  • Loan Servicing and Administration
  • Loan Collections
  • Generating consumer and residential loans in the marketplace

Audience:  Loan originators, processors, branch personnel, new hires as well as those requiring cross training and refresher training.


Jeff Smith
Jeff Smith

Jeff has been the Chief Lending Officer at Freedom Credit Union in Springfield, MA since 2013 and is in charge of managing the Commercial, Mortgage, and Consumer Lending portfolios, as well as the Col... read more.

Course TitleCreditsStart DateStart TimeDelivery TypeDelivery OptionInstructor / LocationPrice
Consumer Lending School.75 TBD AnySchoolLive Streaming Jeff Smith$549.00 Notify Me
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