TRAINING AND CONSULTING

Communicating for Success

Summary

“Communicating for Success” teaches verbal and written communication techniques to use in a variety of workplace situations.  Participants will learn the 4 major pillars of effective communication.  They will master the art of face-to-face, phone, and e-mail communication. Participants will also practice  techniques to effectively convey information and identify their own communication strengths and weaknesses. 

Topics

  • Knowing Your Audience
  • Giving and Receiving Feedback
  • Business Writing Tips (Including e-mail)
  • Active Listening Skills
  • Selling Your Ideas
  • 4 Pillars (Right People, Right Time, Right Message, Right Delivery Method)
  • Link Between Communication and Internal Service

Length

Varies Based on Client Need

Audience

Managers and Employees

Methodology

Group Discussions, Exercises, Lecturettes, Self-Assessment, and Case Studies

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Start DateStart TimeEnd DateEnd TimeDelivery OptionsPrice
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