Business Etiquette and Professionalism

This is a Guided Self-Study .25 credit course.  Upon registering, you will receive a textbook that includes activities and worksheets, a course outline and end of course quiz.  You will have UP TO 30 days to complete this course.

Course Description:

The rules in business are more flexible than ever before. That means it’s actually harder to know what’s appropriate at any time. Fortunately the keys to conducting yourself at internal or client meetings, at any given time, are still understanding, kindness and courtesy. Make sure you know how to represent yourself and your company in any situation.

Table Of Contents:

Part 1: Principles of Professional Behavior
Always Be Your Best
Meeting and Greeting
Sending Social Invitations to Business Associates
Part Summary

Part 2: Interview Etiquette
Before the Interview
In the Waiting Room
During the Interview
After the Interview
Job Fair Interviews
Part Summary

Part 3: Planning and Attending Business Meetings
Office Meetings
Meal Meetings
Part Summary

Part 4: Electronic Etiquette
Cell phones
Part Summary

Part 5: Multicultural Etiquette
Defining the Challenge
Five Steps to Dealing with Diversity
Guidelines for Managing Diverse Relationships
Part Summary

Audience:  anyone looking to enhance professional development

Related Topics

Course TitleCreditsStart DateStart TimeDelivery TypeDelivery OptionInstructor / LocationPrice
Business Etiquette and Professionalism.25 Any AnySelf-StudySelf-Study Faculty$515.00 Register Now
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