This is a Guided Self-Study .25 credit course. Upon registering, you will receive a textbook that includes activities and worksheets, a course outline and end of course quiz. You will have UP TO 30 days to complete this course.
Course Description:
In today’s fast-paced business world, with a challenging economy and heightened competition, the demand for exceptional supervisors has never been greater. Now is the time to step up and become the supervisor your company and team members truly need. This course equips you with the essential skills to enhance your effectiveness and significantly boost the productivity and performance of your employees.
Table of Contents:
Part 1: Establish High-Performance Goals
The High-Performance Formula
Team Goals and Planning
Employee Goals and Planning
Part Summary
Part 2: Persuade Positively
Influence Positively
Build Trust and Rapport
Listen Effectively
Part Summary
Part 3: Solve Problems Proactively
Performance Problems
Conflict Problems
Part Summary
Part 4: Supervise with Flexibility
Situational Supervising
Part Summary
Part 5: Lead a High-Energy Work Environment
Praise, Recognition, and Celebration
Energizing Your Team
Part Summary
Take the first step towards becoming an outstanding supervisor today!